Complain about a product or service

Farmers Furniture

Dublin, GA

Tammy of Summerville, SC October 10, 2009

Farmers Furniture has called over 20 times in one month. Even after a payment has been made and arrangements have been made for the next payment, the personnel continue to call. But the most recent and final incident involves Farmers Furniture calling my sister who is not even listed as a reference on my application regarding my account. I had spoken with the personnel just 2 weeks earlier and they called a family member (to reach me).

When I called the store to inquire about why they called my sister, Chelsea stated there were not any notes on my account related to payment arrangements, to which I replied,"why do you say that you are posting these comments on my account when clearly you are not?" She then stated she would get the credit manager but I never spoke with the manager. I did tell Chelsea they are not to call anyone who is not listed as a reference on my application.

I can report are a few scratches on my furniture resulting from the initial set up by Farmers Furniture personnel. The incident to which I am referring most recently is a matter of consumer privacy and protection from harrassment.

Stephanie of Hoschton, GA April 20, 2002

Back in 2001, I had an account with Farmers Furniture. The first incident that happened with them was back in October 2001, a friend of my was babysitting for me while I was out and Brian from Farmers came out to my home around 8pm. When my sitter told him I wasn't in at the moment he began discussing my personal account with her. I feel that he should have only left his name and the company he was with and left. When I returned home she began telling me everything that he had said. I confronted Brian and he assured me that it would never happen again. On April 20, 2002 I was informed from my parents that a girl named Michelle had called them discussing their account but in the same conversation she began discussing my account.

The merchandise that I had begin purchasing from Farmers, I had them come pick it up around the end of October due to the harrassment that I was getting. I called Michelle myself and told her that it was a past account and either way she had no business discussing my personal business with anyone rather it be my parents or spouse without my consent. I am writing this complaint because I feel that my personal business is mine and it doesn't need to be broadcasted over America. I am very angry at this happening. Please offer advice anyway you can so I can prevent this from ever happening again. Please let me know if you have any questions. Thanks for all your help.

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