Complain about a product or service

Fortunoff

Amber of Basking Ridge NJ (04/07/09)
today,6th of April I went to Fotunoff thinking I should use my merchandise card befoer the store closes. When I went to make my purchase I found out that they were not accepting my card. There was no prior info from them in email or letter form. This is cheating. When we as the public owe money to these retailers they would never let a penny go but who gives them the right to keep our money. They owe it to us and I want my money back.

Deirdre of Bella Vista, AR April 6, 2009

Deirdre of Bella Vista AR (04/06/09)
Like many other people, I received a 75 Fortunoff gift card as a wedding gift. Although married in the northeast, my husband and I do not live in the northeast and, therefore, never saw the commercials advertising Fortunoff's going out of business sale. We only found out about the liquidation this weekend (April 2nd), which appears to be after the March 8th cut off. What can we do?

Alisia of Donalsonville, GA April 4, 2009

Alisia of Donalsonville GA (04/04/09)
I have a gift card for 50 as a Christmas gift card and now I can not use it. I was out of town with my sick grandmother and now that I go online to use my card I found out that it is no longer valid.

I feel as though there should have been better advertisements about when the cards were to be used last

Toyea of Corona, NY March 31, 2009

Toyea of Corona NY (03/31/09)
I received a gift card for my wedding last year, and just recently found out I coudn't use it. It is worth 200 dollars!!!! I am beyond upset about this!!! Please help!

Jennifer of Millburn, NJ March 29, 2009

Jennifer of Millburn NJ (03/29/09)
As others have experienced, I just heard about Fortunoff going out of business and that they are no longer accepting gift cards. I am at a loss of over 100. We should have the right to a letter mailed to us saying that they would no longer accept these gift cards, rather than them taking our money and running!  Over 100 lost.

Valerie of Westport, CT March 28, 2009

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