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Furniture purchases are always hazardous. Our own Lisa Wade McCormick learned this the hard way when she ordered a loft bed for her son from Kids Quarters. Read more ...
Maxine of Palmyra, VA March 16, 2008
THERE ARE SEVERAL PEOPLE LIKE ME WHO HAVE BEEN AFFECTED BY KIDSQUARTERS. I AM HEART BROKEN THAT THERE IS NO WAY TO RECOVER MY 2,952.00 LOST TO THESE PEOPLE (ANTONIO AND MONIQUE SOLA). ANYWAY, HERE IS MY SITUATION. I'm writing to alert the public about a company going by various names: Kids Quarters Inc, kidsquartersonline.com or kidsfurnishings.com and others, but the owners are Antonio and Monique Sola. They claim to be a kids furnishings company, started in 1999 according to the BBB of Florida. As far back as early 2007, Antonio and Monique Sola started taking money from customers for kids furnishings but not delivering the products...and they still are. The reviews for their company, Kids Quarters, Inc and kidsquartersonline.com, have gotten so bad, both on-line and with the BBB of Florida, that Antonio and Monique decided to start a new on-line company called kidsfurnishings.com.
Back in June of 2006 my then 10-year-old daughter and I started a layaway for a complete bedroom set (Kids Full Loft System w/Steps). My daughter did chores and saved up allowances to help pay for her new dream bedroom set. We made our last payment the first week of December of 2007. We paid a total of 2,952.79 for our set. My daughter kept a picture of this set on her wall for one year and six months, patiently--and at times toward the end impatiently--waiting for this final payment and delivery. We painted her room and were planning a party for her new bedroom makeover. After a few weeks we started calling the company constantly for the delivery date and were told constantly that our product was being custom made and would be shipped out immediately. Finally on February 22, 2008, I was told that this company is bankrupt, that I would not be receiving my product nor would I be getting my money back and that's final!
They say I should tell my credit card company that I was scammed and get them to reimburse me. All of my payments were made by credit/debit cards which is like paying cash, made over an 18-month period--and so therefore impossible for me to be reimbursed in any way. I have accepted the fact that I will never get my money back or my product. My daughter and I both have learned a valuable lesson from all of this. My problem with this company is that they are continuing to operate on-line at kidsquartersonline.com, duping, swindling other families with no intent of fulfilling their promise. The owners Antonio and Monique Sola have even started another on-line company because of the bad reviews of the first company called kidsfurnishings.com.(check out the reviews at: http://www.xomreviews.com/kidsquartersonline.com and http://www.bbbflorida.org/codbrep.html?ID=40000108&cons=y&wlcl=y&fromWin=SearchStd.asp).
I just want to make the public aware of this company. I am a single mom; I'm not rich and had to work for a long time to afford this product. I just don't want to see this happen to anyone else. I wish I was forewarned about Antonio and Monique Sola, and so want to do everything I can to make sure everyone else is aware. Can you help me? This company has several different addresses in Florida (see below) as well as several different contact numbers. They claim to manufacture their own products and show a huge warehouse on their internet sites; however, I learned recently that this is not true.
They now say the manufacturer is a company in New Jersey called Berg Furniture. I've spoken to Almog Lieber there who claims to manufacture this product but claims to have no association with Kids Quarters Inc. or their internet sites--yet his products appear on the sites. He acknowledged doing business with this company in the past and in his own words admitted that now this company is in the business of scamming people. However, he has not forced Kids Quarters Inc and affiliates to remove his products off the sites and has permitted Antonio and Monique Sola to use his products on their new sites to lure victims--which in my opinion means he's probably in on the scam. To me this is outrageous!!
Yes, I've contacted and have claims with the BBB of Florida, Federal Trade Commission, Consumer Protection Agency, Florida Attorney General, and the FBI, and am still waiting for results. If there is anything at all you can do to help me and others, please don't hesitate to contact me. Addresses for Kids Quarters Inc: 2125 Viscount Row, Orlando, Florida 32809 9741 S. Orange Blossom Trail #4, Orlando, Florida 32837 10127 E. Adamo Drive (SR60), Tampa, Florida 33619 475 W. State Rd. #436, Altamonte Springs, Florida 32714 4725 E. Lakeland Commerce Parkway #3, Lakeland, FL 33806 (New online company)
MY DAUGHTER AND I ARE HEARTBROKEN. SHE'S STILL SLEEPING ON A COUPLE OF TWIN MATTRESSES ON THE FLOOR. WE'VE BEEN WAITING AND SAVING FOR THIS BEDROOM SET FOR QUITE A WHILE. WE HAVE TO SAVE AGAIN, WAIT LONGER. WE LEARNED A COSTLY LESSON.
Aleksandr of Yorktown Heights, NY December 31, 2007
I purchased furniture for my daughter from Kidsquartersonline.com and paid about 2595.00 The furniture was supposed to be delivered within 6-8 weeks. After 8 weeks I called, and they said the estimated day for the delivery would be November 26, 2007. When it did not happen, they said December 24, and then December 28. On December 28, 2007, Edward Gonzales told me that it might happen in January, but they cannot guarantee anything. I paid in full, my child has no furniture to sleep on or place to put toys in the room, no desk for homework.
If I cancel the order they will charge me 35% of the total bill, but they cannot tell me when I will get the furniture. Could you please help me to get the furniture as soon as possible or full amount of money back so I can buy the furniture for my daughter? I payed with two credit cards in September and already am paying with interest for furniture that I do not have.
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