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Levitz Furniture

Nyisha of Brooklyn, NY December 14, 2007

Nyisha of Brooklyn, NY (12/14/07)
I purchased a dining room table.  They dropped the table off but left it in the box and didn't set up. Someone was supposed to come back out but never did so I went to the store only to find out that they were going out of business. 

So now I'm stuck with a table in a box, first for Thanksgiving now for Christmas.

Joel of Lynnwood, WA December 13, 2007

Joel of Lynnwood WA (12/13/07)
On 11-19-07, I purchased a dining table set and bench. We received the table as told, however the 300 bench, which was scheduled for a Dec 9th 2007 delivery, never came. I went to the store and was told that there were no refunds and that they could not tell us anything about our bench. The bench we purchased was still on the showroom floor and I requested to simply take that piece since I had already paid for it in full. No was the answer, we cannot give off the showroom floor. She gave us the number to call regarding the bankruptcy, which was the number to the warehouse that was not open after 9pm. We had called at 4:30pm. Everywhere we have tried to get answers has ended with an answering machine. Glad we got the table, now I want my money back!

This did not cause a hardship but fraud all the same. A dollar is a dollar and they stole 300 from me.

Diane of Golden Valley, AZ December 13, 2007

Diane of Golden Valley AZ (12/13/07)
In September 2007, we ordered a bed set with two end tables, foot and head board, rails, and dresser. We paid for delivery and the extended warranty that Guardsman covers. Now that they are in bankruptcy they will not deliver to us and will not cover the warranty. We are out at least 300 and have to go pick up the furniture, which is another 200. They say all the furniture is at the warehouse, but we shall see. Doees anyone know where to file a claim against them? I was told we can do that but will only get maybe a third of our money back, if that.

So far approx. 500.00 in non-refund of delivery and uncovered warranty charges.

T.c. of San Ramon, CA December 13, 2007

T.c. of San Ramon CA (12/13/07)
I purchased a dining set, sectional & media stand for my new home from Levitz in Dublin, CA. The table was damaged upon delivery and returned immediately. The chairs were not correctly assembled. I waited for my table for a month. Each time I called they told me it was going to be delivered. Finally after 1 month they told me it was no longer available. After much arguing over the phone at least they picked up the chairs and refunded me at the store.

The media stand came with a scratch in the verneer and missing parts. 2 months later, I still do not have the hardware to mount the shelves. The sectional is the major problem. It came without proper parts to attach the pieces and 6 weeks later, when I called the manufacturer directly, I was informed that the pieces I bought need another sectional wedge to complete the set & connect. I was told the particular configuration would work by the salesman (Catherine). No less than 6 people have looked at my order and did not realize a problem. It is also missing pillows. 8 weeks out, I have a sectional that breaks into 2 pieces anytime someone sits down and still no pillows. I have called their customer service more than 10 times and sometimes have been treated rudely.

I feel frustration and have non functional furniture and no offer of resolution.

Luis of Rosedale, NY December 11, 2007

Luis of Rosedale NY (12/11/07)
I bought a bedroom set for my daughter who just got married. They bring the bed room set but not the Queen's rails and the slates that goes under the bed. They gave us a metal frame and drill hole into the furniture to try to fit. They first told they would send us the queen's size rail. It was a lie. Now we have an incomplete bed.

We we decieved into thinking we would have acomplete bed. They took our money and did not deliver the bed completely. They should be held responsible for their action.

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