Complain about a product or service

Colon Cleanse 3000

Eric of Daly City, CA October 16, 2009

I went for a 14 day free trial and paid for the shipping and handling of 4.95. The product came after 2 weeks which is impossible to try it. I was surprised that I was charge 88.00 on my credit card which I did not authorize but for the shippind and handling only. I spoke to Bruce and after persistent, he promise to refund 41.00 dollars back to my credit card. This is a scam, I wish there is a way to stop them and to prevent them from doing this to others and to get our money back.

Linda of Lakeland, FL October 7, 2009

My personal checking account was charged 172.94 on Sept. 14 for FREE trail of colon cleanse and two weeks later another 183.14 on Oct. 1, 2009 deducted from account because no phone call was made informing them to close request. Website indicated FREE. This is a scam company and their making a lot of money off of their website. They would not refund but half of the money even though I pointed out that the website said FREE. This company needs to be closed down. Free does not been 83.95 for cleanse and 2.52 for Service Fee times two. That's not free. Apparently every month the charges go up. Oct. charge was 88.90 for cleanse and 2.67 service fee. This is just not right.

Steve of Spring Branch, TX October 2, 2009

I ordered the product on 8/25/09. Did not receive the product until 9/14/09. They allow you only 2 weeks from the date of purchase to call and cancel your membership. I did not even receive the product within 2 weeks. They say they give you 2 weeks to try the colon cleanse. I did not receive the cleanse within the 14 day trial period (I have a log of the date received at our ups box store)_so I could not use the product and could not cancel for the cleanse not working within the 14 days because I did not have it.

Today, October 2, 2009, they charged my credit card for 88.90. I will only receive a 40 courtesy refund. When I received the package in the mail there were no papers included with a contact number so I could cancel the membership. It took me long hours of research to finally find a number for them. The first one I found was not the right company, though they sold the same product.

When I finally found them, they told me in no uncertain terms I would not be able to stop payment and they did not have to do any refund, but they would do the 40 courtesy refund. This company operates in an underhanded manner by not making all of their contact information clear. They said on the order form they would send an e mail confirming order and with all contact info. I never received any such information.

The person I contacted today said they would have an e mail over to me right away confirming the cancellation of membership and the courtesy refund. I still do not have that e mail and do not feel I will receive one. The colon cleanse does not work nor is it an honest company to deal with.

Dianna of Tacoma, WA October 2, 2009

Their website offered a "No risk guarantee" for a 1.99 sample of Colon Cleanse. I purchased this "free sample" on Sept. 9. On Sept. 25, there were not one but two charges for 83.95, plus two "foreign transaction" fees charged to my account. I had not received any product in the mail until Oct. 1; I immediately returned it, along with some seriously negative commentary. I believe it is a shameless scam. Also, the website has built-in "loops" which will not allow you to leave the site short of shutting down. I'm furious and want to warn others against getting involved via this disreputable marketing technique.

mike of chester, PA October 2, 2009

I ordered the free trial also.Just had to pay shipping cost of 4.95. Well after 2 weeks I happened on to some complaint board on the net concerning how this Co. operates. I immediately sent them an email and let them know my nephew works at a major tv network here in Phila.(and he does.) His work there covers feature stories including fraudulent companies and things of that nature. Never did receive the trial offer but did receive a full bottle of colon cleanse a couple days later.

I did'nt get billed for them,not even shipping costs and it's going on 2 months now. Go figure! Was'nt any of our faults, we just clicked on the "free trial" button with some kind of legal loophole on it. Would like to see some smart lawyer reading these posts figure out how to get money back to these people for maybe false advertising, fraud or whatever.

Lisa of Palo Alto, CA September 30, 2009

9/11/2009 I provided my credit card # coloncleanse3000.com for the free trial of the colon cleanse 3000 product as the website clearly highlighted it was free except for the 4.95 shipping & handling charge. Today 9/29/2009, my visa company alerted me to possible fraudulent charges & yes, there it was > 83.95 from "fastflushtrial", ph#1-866-.

When I called they told me I had 14 days from ordering to call them to avoid paying for their "free" product. After exhaustive conversation on their complete mis-representation of this product, they only agreed to "cancel out my account so there would be no further charges". This company is a complete scam on the public.

kathleen of yorktown, VA September 30, 2009

I ordered the "free money back guarantee" colon cleanse. i received the product in 13 days and the next day i was charged 83.95. when i tried to call and cancel i spoke to the rudest people on earth. they would not refund my money - they do not give refunds despite the guarantee on the website. In additon, even though i cancelled the next order, i received a second charge on my account and did not receive product for another two days. when i called they stated they did not send me anything nor did they charge my account and then HUNG UP on me. They are truely so very unethical in their practice. They have a guarantee on website that they do not honor. I can not beleive these people are allowed to continue.

alex of burlingame, CA September 29, 2009

I bought a buy 2 free 2 offer for 127 which I am not happy with. The result is not what what promised and as such I would ike to return 3 and 1/2 bottles of the product. The phone operator and her supervisor told me the product I bought was purchase and is not refundable.

Jane of Columbus, GA September 29, 2009

Got my visa statement and had two charges for the product...I had only asked for the free trial for 2.97 (8/4/09-my August statement) s&h...(never got the free trial)...Got the product and opened it thinking it was the free trial. It wasn't I later learned. Shortly after that I received another one. Called the company and talked with William who said policy was they didn't take product back and that I had agreed to the terms...I did not...this company is a scam...I was billed 83.95(8/19)and a 1.67 foreign transaction fee? Then 88.90 (9/3/09 September statement) and 1.77 foreign transaction fee. He said if I return the last product, they'll credit my VISA and not charge me for any future products. What an ordeal!

Patrice of St John, IN September 27, 2009

I ordered the free trial of colon cleanse 3000 aware of the 14 days. When I called to cancel my order, I couldn't get through the entire day or the next day. When I did, they told me it was too late. My card had been charged several times for 88.90, 39.95, 86.42 when it was suppose to be a monthly charge if you don't cancel. I reported this to BBB as well. Please investigate this company. They are very very rude and do not listen to you at all.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |