Complain about a product or service

Hoodia

Heather of Ronkonkoma, NY September 6, 2006

I saw an Internet deal from Hoodiaforfree.com back in March/April 2006 for 3.95 they said they would send me these hoodia 66 weight loss pills. Then they charged 98.00 and automatically enrolled me in auto pay shipment after the two 97 charges. I had cancelled the whole thing a few days after the two initial 3.95 charges.  Now 5 and 1/2 months later they are charging me two charges of 79.95. The numbers I had to call to not work and the website is gone.

By taking the money from my account which is linked to my checking account they have overdrawn my account.

Kengela of Bronx, NY April 25, 2006

I called to try the new diet pill Hoodia through a company called TruGenix and a few hours after agreeing to try the hoodia for a 15 day trial period I called back to request to cancel any further orders b/c I wanted to only try the pills that were already on the way. The individual I spoke with said no problem. I made it known to him that it's a possibility that I may forget to cancel if I no longer want to use the product so I said please cancel anything else that may be charged to my account in case I don't like it (which I didn't).

About 2 weeks ago I received two big bottles of Hoodia and also checked my account. I was charged 99.00 by this company. I was furious. I called and spoke to a lady named Desiree who said to me that I did not cancel it, according to her records, and also that she could cancel it then but can not refund my money. I told her the bottles were not opened and I could return them. She was not allowing that. She wouldn't even give me to her supervisor. She said she was in charge which is hard to believe. She gave me a PO Box address and that's as far as I got with her. Must I add, she was very rude and acted as if my complaint was a joke.

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