Complain about a product or service

St. Thomas Hospital

Nashville, TN

Lorna of Nashville (10/13/04):
My mother was hospitalized for minor surgery. The surgery went fine. Three days later she began to experience nausea and stated she didn't feel right. We asked the doctor on call that day to put her on a heart monitor. He refused as he indicated that she was responding normally to the surgery.

The next day she felt worse. While sitting up in the chair visiting with her friends the nurse came over to her and removed her oxygen. The nurse tech argued with the nurse but the RN proceeded.

My mother complained about not being able to breathe. The nurse was called, she failed to return to my mother's room and when she did my mother began showing signs of distress. She went into cardiac arrest and subsequently was not able to be revived.

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