After signing a one-year contact and attending the gym for two weeks, I became very dissatisfied with the facility.  After reviewing my contract, it stated that I had the right to a 90 cancellation.  

I contacted the billing department, spoke to Amy and asked to excercise the 90-day option.  She informed me that it was too late, that the option needs to exercised within 3 days after signing a one-year contract.  

The contract (which I have) STATES, "You have the right to a 90 day contract".  It does not state when this right has to be requested or when it is waived.  Apparently, Maryland State Law requires Fitness facilities to offer 90-day contracts as an option.  The Gaithersburg manager did not review any other options with me nor did he review consumer rights, terminations, etc.  

I feel I have been mislead and after only being a member for 20 days was told, "Too bad, read what you sign and you have no option".  I spoke to management staff and they tried to work with the billing department to change to coverage to 90 days but they were told that I was bound to a year and end of story.

As a consumer, I am furious.  I did not ask for a refund, I asked for the right to exercise the 90-day option.  My husband and I joined on the 19th of January and I contacted Amy on the 9th of February.  Since them, I have been working with the General Managers of 2 locations to resolve this matter.  Today, I was told by the Gaithersburg manager that his hands are tied and there is nothing they can do.  

Rather than arguing endlessly with the club staff, Kim needs to read the contract carefully.  If it permits her to cancel or convert to a 90-day membership, she should go to Small Claims Court to enforce that option.