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Gold's Gym





Suzanne of Chicopee, MA September 26, 2007


I fulfilled my 24 month contract and filled out the paperwork to cancel the contract 45 days before the end of the contract, fulfilling the requirement of giving a 30 day notice. Since then I have been billed for 2 months membership fees.  I followed their rules to the letter and am still being charged for a membership with should be canceled.

Rhodesia of Prattville, AL September 26, 2007


I became pregnant in Sept. 2006. I had my GYN write a note to Gold's Gym to cancel the membership. Unfortunately, the membership was only frozen until Sept. 2007. I had an unexpected charge for 49.95 from Gold's Gym this month. The manager, Johnny Stackley, stated that there was nothing that he could do. I went to my physician and got a note. I gave Mr. Stackley the note stating that I was having anxiety attacks and I was highly stressed. Mr. Stackley stated that this was not good enough. I would have to get a note stating that I was totally disabled.

Barbara of Mcallen, TX June 10, 2007


I was sold a promotional enrollment to open in January. The gym opened in late May. Additionally, the cardio equipment tv monitors have so much glare form the huge windows you can't see a thing and they are not doing anything about that.

I lost 4 months on the contract = 129.84

Len of Carrollton, TX March 12, 2007


While having my car in to replace the rear breaks they said it was time to do the Transmission & Fuel injector service. Since they told me that it is recommend by Ford service manual to do this I had them perform this service. I picked up the car on Friday drove it home and di not drive it again until Sunday. When driving it the Check Charging System light came on. The first thing Monday morning I took it back to Goodyear with the problem. One of their mechanics drove the car said it was charging even though the Check Charging System light was still on. They said that the message the alternator meant it was bad. However we had never gotton that message in the 26 months (we bought the car new) we have owned the car.

We finally gave in and took it to the Ford house for diagnosing & repair. It turns out thet the problem was a cable that had been damage during the Transmission service. This is a 42 cable that the Goodyear store attempted to repair (I have the dammaged up cable in my possession) and it is the root of the problem and why we were getting the Check Charging System message. However since this cable was shorted it also damaged the Alternator and it had to be replaced too. So I had to spend in excess of 1000.00 to fix damage done during the time my car was at Goodyear.

Andreea of Delray Beach, FL March 6, 2007


I joined Gold's Gym over a year and a half ago. Beginning of last year, I made numerous phone calls to find out how to cancel my membership.

One told me I could send a letter and my membership will be cancel immediately.  Other one told me my membership would be cancelled in 90 days, and so on. A dozen sides of the story.  I sent in at least 10 cancellation letter that were misteriously lost.  I sent a certified, signature upon receiving letter and they had no choice but to admit that they had received the letter and cancelled my membership.

But they did not stop charging my account. I was being randomly charged between 90-146.  I eventually had to change my account number to stop them from charging me.

Catherine of Englewood, FL February 7, 2007


I purchased the new Fortera SilentArmor Tires 11 months ago. When I last had them rotated the front alighnment was off. After paying 70 to have the front end of my 2004 GMC Envoy alighned I was told that it wasn't the alignment but a defective tire. When on the right front pulled to right when on left front pulled to left. I went to Goodyear and the Manager concluded defective tire.

When replacing tire I was informed that due to tread they could only credit part of cost and would charge me 90 (I paid 150 each new) I called Goodyear and she offered me a deal of about 85 I told her that after all the tires I had bought from them over the years I expected better (this was the first claim I ever had) at that point she got a VERY snippy attitude and told me take it or leave it, I told her I would never buy Goodyear again, she said fine I could pay over 90 for the replacement tire since I felt that way.

I didn't have a choice couldn't drive with defective tire (am praying for the other 3 and the replacement) my next letter will be to the CEO of Goodyear. The manager of the Goodyear shop said that other customers had been treated better with less of a claim than mine and that he thought it was because I am a woman. In this day and age I would expect better!!!!


Lynn of Auburn, CA December 28, 2006


Concerns Good Year Marathon Radial D rated trailer tires 225/15 Our fifth wheel came with 4 of them on. There was a recall and we got all new tires. Those proceeded to start wearing from the inside out also. My husband took them to Good Year and got a reduction in price you know pro rate as good tread still (Not much of one!!!) and got all new tires again. This was about 3 years ago. The trailer has been approximately 7,000 miles or less since then. We keep the tires covered in our driveway. Guess what they are bubbling and wearing from the inside out AGAIN.

One blew out on freeway and almost caused us an accident. A piece of the tire went into our bedroom window and we had to buy a new window. Now a rvdealership just pointed out to us another tire has 2 bubbles in it. Again they have perfectly good tread left on them. We are going to replace them tomorrow. WE are NOT going to buy Good Year brand tires!!!

Good Year should be shot for selling them as trailer tires. The rv people who put them on there must be in cahoots with Good Year and get a huge discount and they should also be shot. I would not recommend their trailer tires to anyone. I think if I find a consumers place to complain like the attorney general or whoever I shall send them a copy of this letter to. 

 

Thomas of Gaithersburg, MD December 21, 2006


For six years I was a relatively content member of Gold's Gym.  After moving out of state, I called to cancel my membership. On day one, I was told I would receive a cancellation form by fax. It never came. On day two, I was again told I would receive a cancellation form by fax, in the next five to ten minutes. It never came. When I called again, I was told that it was against policy to correspond by fax!

Then I was told I could send someone to the gym to cancel for me. When I asked how on earth this made any sense, I was told that sending someone for me would, in fact ,be inappropriate, and that it was just a suggestion. Some suggestion. Some help. Some gym.

It was easier for me to transfer funds to purchase a home, and to cancel insurance, both of which I did by fax, than to cancel a stupid gym membership. Oh, I was also told that the manager was too busy to be bothered with my issue.

 

John of Boynton Beach, FL November 10, 2006


On numerous occasions this gym has had janitorial/public health issues. The showers are so filthy it is not only appalling, but a possible OSHA (mildew/mold) issue and definitely a public health concern. I visit this gym usually 5 days a week and recently had been out of town for a few weeks. After I got back, I resumed my visits to the gym and the shower stalls have the same dirty spots/mildew as they did 2 months ago even before I left. The walls, fixtures and curtains are slimey, have stains, snot and other disgusting things on them as well as gum on the floor, hair in drains, underthings left on soap dispensers at times.

I have asked if they even have a janitor and the front desk personel couldn't even say yes or not for sure. They thought one had been fired and didn't know if anyone else was hired to replace them or not. I personally have NOT seen a cleaning person there in the last 6 months in the day or night. The carpet in the locker room is also getting constantly soaked from water and dryed out with a fan on the floor. There is mildew/mold spores I'm sure all over the place there. I have complained to them numerous times to no avail. It always falls on deaf ears and I'm tired of this.

Robert of Tacoma, WA October 10, 2006


I have a 2002 2500 hd silverado pu and have had to replace both of the front bearing hubs the truck only has 87,000 miles on it and there is lots of other people that have complained about this problem.

Replacement has cost close to 600.

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