LA fitness Reviews

I went to a silver class with a friend and had a great experience. Great energetic teacher. Clean, friendly environment.

My review is for Arlene **! Arlene is an aqua fitness trainer. She is wonderful! Very talented and really cares about us her students. She is very professional and loving. She has a great routine that is not hard to follow. Arlene always welcomes us to her class with a smile. She explains her routine and what to expect from her class. We all Love her and want to keep her coming back!

The housekeeping girls Amy and Jenny are always smiling and doing a great job. I only use the pool area and they keep it extremely clean.

Since I cancelled my membership on April 14 exactly one month into the new billing cycle, I am requesting a pro-rated refund of the annual fee. I have used only one month of the year I was charged for. Furthermore, since I do not wish to extend my membership further, I am requesting the return of my security deposit. LA Fitness has informed me that they will not refund these amounts and instead extended my access until May 18. This is unacceptable as I have no intention of using the facilities and specifically requested a refund of the unused fees and my deposit.

I have had an LA Fitness account since 11/10/20 and included within my monthly membership are personal training sessions. Over the course of my membership I have accumulated over 30 personal training sessions, none of which I have used on my own accord. No specific month but always went after work around 8pm, I went to the Duluth LA Fitness and planned to use some of the personal training sessions I have accumulated since opening my account. To my surprise, I learned through the LA Fitness app that my account login information was changed, and as of since 2023 someone else has been fraudulently using my account information to get access to the ____ LA Fitness via their phone barcode, in addition to also fraudulently using my account information to schedule personal training sessions under my account, though the sessions were scheduled under their name and not mine.

I've been a member for many years especially to swim. The pool at Wade Green has been closed for about a month because the heater is down. It took awhile to get the part (understandable) but then it sat in the lobby for about 2 weeks till install was attempted. It was discovered a specific plumber needs to handle this which I should have known. So now it's still not scheduled for install. I could go to another gym but it's so crowded it's difficult to do laps. I could join Crunch for a lower monthly fee to go to a facility with no pool. I will evaluate this shortly. This company is quite the disappointment.

1045 Woodstock Rd (770) 375-4351. I am beyond frustrated with the level of incompetence and disregard we have experienced at this LA Fitness location. My wife and I have been loyal members of LA Fitness for over 15 years in Louisville, KY. After recently moving to Atlanta, we attempted to access this club using our SilverSneakers membership, which clearly provides access to all LA Fitness locations—including this one. Yet, for reasons no one seems capable of explaining, we have been denied access due to what staff repeatedly describe as a “computer glitch.”

I received a new debit card. I logged into my LA Fitness account to update the payment. Minutes later I received 2 emails. One for myself and one for my brother stating I was charged $36.99 and my brother who is on my account as an added family member was charged $34.99. I can't believe LA Fitness charged $71.98 that took 60 seconds for me to do myself on their website.

I signed a contract for personal training sessions at LA FITNESS in Stone Mountain Ga. Approximately 2 weeks in December 2025 prior to my contract ending, I personally informed the manager of the Stone Mountain GA gym that my contract was ending and to not charge me anything past that end term. I was told OK. I was charged after my term ended and I asked for a refund from the manager. I was told he would request it thru his district manager.

The newer LA Fitness gyms are nice for working out, and the swimming pools are great for those of us who love to swim. I wish they could improve their music selection. About 90% of the members working out end up using headphones because the music played is pop trash. Basically, they play music for 13-year-olds. But most members are older than 21. I hate to have to use my headphones when I am at the gym, but listening to the teen pop Music makes more tired than the machines and weights. Fancy bars, trendy places, and restaurants, or breweries always play music that brings a great atmosphere to venues like Dream Pop, smooth rock, or other alternative genres of music. Is LA Fitness getting paid to play such uneducated and terrible music?

La Fitness South Plainfield. Horrible cleaning conditions. Sauna room terrible. Wish I could show pictures. Vents dusty, have not cleaned in months or maybe a year. No manager available to talk to. I was given the name Stacey and Afnan.

So this is what you get joining a premium gym. I know they are in financial trouble being sued by the FTC, still no excuse for the condition of the club. Hot tub hasn’t worked in almost 6 months. Nobody will give you an answer one time when I ask when it’s gonna be up and running the young man behind the counter, said when pigs fly . I see other clubs hot tubs have been down for six or more months. showers, soap dispensers, most are broken. What’s not broken or empty? Inside of lockers are  filthy sewer flies in the showers along with mold equipment that’s been broken for going on six months. Too many trip hazards in the parking lot, dozens of huge potholes. They have been closing a number of gyms, not only in Michigan, but Ohio and many other states.  so I was looking for a new gym to go to. This probably wouldn’t be the one. 

I have been a client since the end of 2023. I had signed up both for a $50/month membership and $250/month personal training contract for 12 months. After those 12 months, I changed the subscription to paying about $60/month. Unfortunately, LA Fitness fired the two trainers with whom I felt comfortable, Crystal and Amanda. I tried working with two others and while they seemed nice, they did not really listen or pay attention to my goals. I explained I have a hiatal hernia and that I cannot have my chest below my lower body. Both of them had me use machines where my chest was lower. I decided to cancel the personal training but I still liked the gym, so I kept my regular membership.

I recommend this to anyone who wants to dedicate their time to LA Fitness. I currently have a disability and am unable to move freely. I use a scooter to get around the city. Some time ago, I started going to LA Fitness on Hollywood Boulevard. When I arrived and asked the manager, Christopher, for help, he refused. My request was that I leave my scooter inside, so as not to create any problems for club members or employees. Unfortunately, two days after I started leaving my scooter outside, it was stolen. The lock intended for securing my scooter was damaged. Unfortunately, the manager, Christopher, learned of this and began allowing customers of the Hollywood Boulevard Fitness to leave their scooters inside, which resulted in my injury.

I bought a membership for my daughter who is in high school. The club next to our house ended up closing, and I am unable to get a refund for the membership that I paid for her. This membership was bought due to the location of the club. Unfortunately, they will lose me as a member as well.

I have been an LA Fitness member for a long time. The LA Fitness I belong to is on the 303 and Bell Road and surprise since we have our new manager there. Everything has been going back to the way it used to be. There are a little issues with the pool but he’s working on it. I highly recommend the LA Fitness on the 303 in Bell. They have great classes for seniors. The machines are always available. No complaints.

I had a very disappointing experience at LA Fitness on Westheimer Road. A group of about 25 of us have active memberships specifically to use the volleyball court. Recently, Manager Orlando refused to open the volleyball court for us without providing any clear or reasonable explanation. Instead of addressing our concerns or offering a solution, we were told that the court would be closed for a month and that if we didn’t like it, we could cancel our memberships.

One of the employees bullied my mother to make her leave the gym. Usually, the gym closes at 8 PM, but this employee was clapping her hands and yelling profanities, screaming at my mother to get out of the building. My mother has been a loyal member for three years, yet this employee shows a complete lack of respect, not only for elders but also for members who choose to support this business. This behavior is unacceptable and reflects a bullying mentality.

LA fitness in grand prairie Tx was a sad experience, I tried it out because its covered by Medicare, there was free weights on the floor and dumbbells no one was returning them to the rack making a lot of trip hazards, couldn't find the kettlebells I needed to work out it, they were missing a lot of them, dumbbells and free weights on the floor where the sled is kept. I went up to speak to a enrollment person. I found a man sitting behind a desk. He said he was a maintenance man, the men's looker room had a couple of locker doors broken. The floor by the the weights needed repair, the floor was dirty. I found a young lady that was on the phone. After she was done I told I wanted to cancel, it didn't seem that she care much. I'm not a member anymore, so I checked out Fitness connection in Grand Prairie. I liked it, maybe you should too. See what a nice gym looks like.

LA Fitness 600 Gwinnett Lawrenceville - I am very disappointed with the manager. I am a loyal member since the beginning of this gym. I recommended friends before. I decided to add my son and my boyfriend few months ago unfortunately my boyfriend did not like LA Fitness so few weeks after I asked to cancel it. He told me to come back after a month since it's already been processed and charged for a month. Came back after a month talked to him and he said it's not corporate office hours, come back when it's office hours, I came back and asked me my boyfriend's phone number, and went to check into his computer and he told me it's done. And will be charged less.