|
|
Catherine writes:
I ordered a "Sun Ancon
Oxygen Exerciser" over the phone in May. I received the product on May 25.
I called to see how to return the item for a refund, I
was not happy with it. I was only then told that the product must be returned within
14 days to obtain 100% refund. There was nothing in writing on the invoice explaining how
to return or how long you had to do so. I spoke with the supervisor, who was very rude.
He told me I would not receive any other response from
them and that he had nothing else to say to me. He would not give me his boss' name so I
could speak with someone further up the corporate ladder.
I will only recive 80% on my purchase & I have to
pay the postage for returning the item. It is VERY heavy and is costly to do so.
I believe if the company has good faith in it's product
they should stand behind it 100%
Exercise Equipment
|
File A Complaint
Tell us if you've had a similar
experience. All complaints get a free legal review. In many cases, we're able
to refer you to someone who can help. We also review all cases to see if they have class
action potential. Click here to file
your report.
|
