Complain about a product or service

Gamestop

Bryan of Eagan, MN April 10, 2009

I had pre-ordered a Xbox 360 game (resident evil five) at my local Gamestop. I paid for the video game upfront a total of 64.04. The day the game came out i went to pickup the video game and they told me that something was wrong with the system and that it got cancaled by mistake someone at the store and that they couldn't give me the video game unless i paid for it again even though i never got a refund for this so cancelation and no manager's could be found at time. to date I go to the store everyday to find this manager that can help me but i allways just miss him.

I'm out 64.04

Brenda of Riverside, CA June 21, 2008

On 6/20/08 at 5:53pm I purchased a video game, Rock Band Special Edition for 109.99 for my son's graduation gift. He got it home unpacked everything, only to find the actual game software was not in the sealed box. I immediatley called the store was told by Cesar, who helped with the purchase, to bring it all back and he will give us the game for it. I drove back to the store, and was told by Dushawn, that is against the agreement the store has with the manufacturer not replace or return anything on this product. I was instructed to contact the manfg. by email.

Michael of Fontana, CA April 25, 2008

Well see I went to trade in my game and so he took it and gave me my credit so I was looking around and decided to ask if I could reserve Grand Theft auto 4 for the PS3. And he tells me that He can not just because I had said they did not give me the right amount of credit in which I caculated and it was right so I bgought another game. And then I go into Game stop today and he tels me that he can not let me reserve a copy of Grand Theft Auto 4 for the ps3.I basically feel he should have told me that before he took my game in and gave me credit.

Well He took my game for trade in and gave me the credit that was due to me and then he turns around and tells me that I could not reserve a copy of Grand Theft Auto 4 for the PS3.I feel I have been ripped off cause he baically trapped me took my game and then refused to let me reserve that game. PLEASE GET BACK TO ME A.S.A.P. And let me know what goes on.

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