
LG TV Reviews
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About LG TVs
LG TVs creates an extensive array of televisions and home entertainment systems. Its products include OLED, LED and NanoCell TVs, bringing together smart features and advanced display technologies. Founded in 1958, LG focuses on innovation and user-friendly designs, aiming to provide seamless connectivity and high-definition viewing.
- Great picture quality
- User-friendly interface
- Good value for the price
- Frequent customer service issues
- Product malfunctions reported
- Limited warranty coverage
LG TVs Reviews
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Reviewed May 31, 2026
Unless you plan to buy an LG sound bar to go with your TV, do NOT buy this television. It will not only not automatically connect to the last wireless speaker to which it was connected, it will require you to go through something like a 7-step procedure involving spinning disks, which take their time thinking in order to connect it to the same speakers it has ALWAYS connected to. The built-in TV speakers are TERRIBLE, and completely inadequate without external assistance.

Reviewed May 8, 2026
LG is the worst TV on the market, It is so slow to load, you try loading Tubi, Netflix, Hulu, Disney, etc, some days it just won't load. Even if I unplug it, it still take 20 minutes for the site to come up, and then when you find a show you want to watch, it always comes up and says there is an error. So you might think it is our internet, but it is not, because it is the only TV that has this problem. The TV is useless!!! There should be a law for selling a TV that works half the time!!!! If a company knowingly sells a defective product shouldn't they have to give you your money back???? What good is the Better Business Bureau!!! Consumer protection!!
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Reviewed April 16, 2026
LG TVs are nothing but garbage. Voice will never stay synced with picture. LG channels will never stay connected and stream especially when watching conservative labeled news feed. Picture is constantly going blurry. TV will not maintain settings no matter how often you set them. TV is always dying and have to reset to turn on. Will often just turn off for no reason. This piece of crap is only 4 months old and never worked properly. Wal Mart would not honor 30 day return policy. LG has NO customer support.
Reviewed April 11, 2026
I bought a LG tv from Best Buy in February of 2026. Right after installation I've noticed that every time I wanted to watch Netflix or any other show I had to connect the tv to internet and now after 2 months the tv won't connect to internet anymore. I've tried everything. Wanted to return tv back to Best Buy but it's already been a month now so Best Buy won't take it back. Tried calling LG customer care but I have to deal with AI bullshit .... To all of you wanting to buy LG tv please don't. It's one of the worst tvs I've bought ever. And customer care are horrible.

Reviewed April 1, 2026
Hi, I am a user of LG. I bought a TV just 2 yr back. It cost me more than 50k. And now it is not working. A guy from your agency told me it will cost me 10 k to repair it. I am utterly surprised that what a low quality product LG started making now. I am going to raise this issue on all social media platform. It's just 2 yrs and I have to pay another 10 k great. Will advice people not to use LG anymore, rather than go for Samsung and or other brands. You guys are not making good tv anymore.

Reviewed March 30, 2026
LG TVs are actually hot garbage disguised as good products. They pretend they have better color and services, but everything is software-laden and fails due to their garbage software. I can’t even play a video game or watch a movie because it won’t detect my multimedia device no matter how many HDMI cables I try. Best part is, once the multi-media device does get detected on its signal through the HDMI, then the movie or game doesn’t send the right signal for this dog shit company’s product.
Reviewed March 24, 2026
If you are tired of the stupid LG music on every channel break, get a Roku stick. I never thought I would be happy to see ads, but it's way better than the mind-numbing LG music and screen graphics. I don't watch pay apps. If you want free TV without the annoying LG crap. Get a Roku stick.
Reviewed March 16, 2026
Seems to be a common complaint. Like all others TV refuses to link the wifi LG S60TR soundbar and all toggles blank out. Then like all, I found myself in several chat bots, then customer service who basically told me to bad and good luck trying to return it. I'll be boxing to 40 day old TV and soundbar up tomorrow. The last thing from customer service was I should buy a high speed HDMI cable. Just for the record, the cable I have is new and gold plated high end... I'll never buy anything LG EVER AGAIN.

Reviewed March 9, 2026
DO NOT BUY LG! They have the absolute worst customer service. I have been dealing with LG since September. I have a message that pops up on my 55" TV that states "this app will now restart to free up more memory." After that, the TV screen goes black and stays off. This happens over and over and over while we are watching TV. The TV is still under manufacturer's warranty which is a bunch of crap. I have talked to LG at least 20 times. I have talked to supervisors. I have talked to the Presidential Liaison team, specifically Don **, numerous times. He sucks at his job and I asked him to be removed from my case numerous times. In a nutshell, I have been dealing with LG for 6 months and there is still no resolution.

Reviewed Feb. 26, 2026
Bought a TV from LG back in November 2025. It was delivered to me a week later. When we opened the box, the tv was cracked along the top and bottom. I reached out and they said they would get me a replacement. A week later they canceled the order and the damaged tv was picked up from my house on December 16th, 2025. It is now January 26th, 2026 and I have spoke with their support reps no fewer than 14 times and their "escalation team supervisor" and have still not received a refund. They have held my $1500 and now try to say that they do not have the tv and are refusing to refund my money.
I received a text from "Presidential Liaison" Marian stating the unit was kept (which it wasn't) and not returned so it does not meet the requirements of their return policy. They've had the tv since December 16th. Picked up by the same company they use to deliver their products. Avoid LG like the plague! Not a reputable company and other companies make a better product and support their product with far superior support!
Reviewed Jan. 31, 2026
Basically it's just a pain in the ass. Having to login every time an app needs an update. If you accidentally press the mic button you will have to exit whatever you are watching. That menu does not go away. Doesn't support all viewing apps. THE CURSOR OMG THE WORST 'FEATURE' IN THE WORLD. It's just worth the headaches of constantly jumping through hoops just to watch TV. It's like they tried to make everything as difficult as possible.
Reviewed Jan. 28, 2026
Bought on Dec 10, 2025, its now 28 Jan 26, paid $1499. First issues appeared a week later, slowly getting worse and now it’s not working. Asked for a full refund within nearly at 30 days, but was told no by the AAFES exchange. Asked LG for a repair order to fix it, but was told that unless I can get the wifi screen to show a specific software setting, no. The issue is with a Wi-Fi module well known in the sphere; it causes a cascade where the TV won’t operate correctly or even let me get to the screen. The pictures show the issues we had before it slowly locks up to see any settings. Called Asurion, told I didn’t have an account, shared it, and was told it’s under LG warranty, and they have to fix it. But I paid for top coverage and was told that it doesn’t start until the manufacturer’s warranty is up.
X-Fort Worth, LG, and Asurion - horrible service. We had Sony for 25 years, four TVs, never an issue. Bought a Samsung and an LG. LG failed quickly, but Samsung is still working. Now it's up to the CC company. Asking for a refund of all $3700 of that purchase, cancelling our LG appliance buy, etc. Notice in the photo the self-diagnostic on the LG TV, a sad face for the wifi module; this was not good enough for LG. They wanted a different view that will not open anymore, and hence, no repair for me! It will be a refund one way or the other. Stay away, as if any product they sell has an issue, support is horrible, almost a scam.

Reviewed Jan. 17, 2026
Purchased from Costco, have always owned Samsungs and figured I'd try something else. How you actually make a tv this horrible is honestly impressive. It loads the app you click maybe 1/5 times? Freezes, goes black, network errors; you name it, it does it. First LG tv I've ever owned and last I'll ever own.

Reviewed Dec. 21, 2025
New LG TV 65 inch will not recognize the HDMI inputs. Has 3. All useless. Have a cable service, no chance it will work. Apple TV not going to work. Internet search known problem with LG tvs. A lot of solutions, none work. CS useless Stay away.
Reviewed Dec. 4, 2025
Richard was quick to respond, assess the problem with key questions, offered advice and a solution that worked right away. He was helpful and patient. Also gave advice should we encounter other issues.
Reviewed Nov. 28, 2025
This is my first time purchased this LG TV in 2024 with 75 inches 2500, but I never happy with it. Now the dual Wi-Fi speakers stopped working. Never purchased LG products again! LG sucks badly. I regretted purchasing this TV.

Reviewed Nov. 18, 2025
Purchased an OLED TV (OLED65C4PUA) three months ago. Highly rated product. The product has not worked correctly for almost the entire time I've had it. Have spent hours on the telephone with LG customer service which I must say is abysmal and, at times, condescending. The TV crashes on a nightly basis. Locks up during a program, will not load apps, etc.
LG feels that my issue is network related while every other TV and network device works flawlessly on my 1GB network. They have threatened to charge me if a technician does not find a problem (which is always likely with an intermittent problem). Three weeks ago they agreed to send a technician to my home and I am still waiting. I have asked them, since they can not provide the service required, to either refund my money or replace the product. They have refused to do so. So, I have a $1200 TV on my wall which does not work and LG has done nothing about it. Have always been a fan of LG's products and own several. This will be my last.

Reviewed Nov. 17, 2025
Tv is not even a year old and keeps signing out of YouTube when it is supposed to stay signed in, dealt with LG customer support for 3 days before they gave up and started blaming Google, will be returning tv soon as it clearly has software issues that lg refuses to take responsibility for.
Reviewed Nov. 11, 2025
Constant disconnects, takes forever to come on, horrendous remote. Living room and any other device in the house is connected but of course, the bedroom tv isn't connected to the Internet, but sit in the living room to watch TV and it can automatically connect to "check in". Can't connect for live or Prime login, but hit the damn Disney Channel or other subscription channel button and suddenly it can connect and try to sign you right up...wanna leave the incorrectly hit sign me up page....pause....trying... to....connect. No internet connection.
Tested it and yup, ya wanna sign up for a pay channel connection at lightning speed. Are you a person who needs a variable sound on to sleep? FORGET IT... It constantly disconnects despite "excellent" network speed and signal. I got this as a replacement by my insurance when my old TV died.... Ridiculous... Complete waste of time and money.
Reviewed Oct. 9, 2025
Great tv, absolutely the worst remote that I ever used. It is complete joke. The LG TV is crystal clear, major app already loaded. The remote can easily make you crazy. Buttons stick, don't register when you hit them
Reviewed Oct. 1, 2025
On June 16, 2025 I purchased a LG ThinQ 65 inch tv from a local department store. Bought brand new in the box. Today October 1, 2025 the sound went out on the TV. It's not even 4 months old. In dealing with customer service online they are telling me the TV warranty not valid. I said impossible, the TV is 4 months in my home. He advised the TV was manufacture in April of 2024 so it was passed the year mark. I said that was of no consequence to me. I bought it new in 2025. Absolutely ridiculous and petty on the part of LG to not honor this warranty. I will never again buy a single product with the name LG on it and you can take that to the bank!

Reviewed Aug. 17, 2025
LG has loaded their televisions with an interface “ThinQ” which makes the TV run slow. You need to log in to ThinQ to add an app like YouTube TV. To run tv & ThinQ it takes a lot of speed so plan on 1 gig internet service. Not intuitive. Would I buy another, no.
Reviewed July 19, 2025
Bought tv with installation. They sent an installer out before tv arrived. Rescheduled install. Never came. Called 8 times. They canceled the install for no reason. Now have install for 3 days from now. New house tv is in box. Last time we spoke asked for supervisor...they hung up and sent email confirming install. They have no idea what they are doing.
Reviewed July 7, 2025
I bought an LG 75UQ8000AUB about 2 Years ago and now it just died. No picture or anything. Called LG support (got a case #) and they said it's out of warranty so I'm out about $1500. This is my last LG. The menus were super slow, takes 3 mins to change channels, loading times on anything in WebOS was terrible, among another annoyances. If LG builds things to last a couple years, then stay away from this brand!
Reviewed July 6, 2025
Bought an LG 4K ULTRA HD tv LESS THAN 2 years ago and there is now a permanent line across the screen. The tv was not touched, the line just appeared. Warranty only lasts a year. Have to buy a new tv only after less than 2 years. DO NOT RECOMMEND BUYING THIS PRODUCT. If I have to pay over $100 for a service tech to come out, then I might as well buy a NEW TV. I paid $420 for the tv at Target. I did not get an extended warranty because I know I would not cause damage to the tv and ASSUMED without causing damage nothing SHOULD go wrong. Just sharing my experience for others' consideration before purchasing this item.
Reviewed June 13, 2025
Garbage operating system. I have a 78". Great picture. Worst operating system out there. Pretty sure it runs off a flip phone. Most apps are NOT supported by LG. Very frustrating that you have to use a computer to take full advantage of this TV when others do everything with in themselves. Do not buy LG TVs!
Reviewed June 11, 2025
Brand new tv picture goes blank and there are numerous hoops to jump through to reset it. I am returning it to the store and am going back to Sansome who I have more favorable experiences with. Maybe someone with a better technical background would be better equipped to handle this problem.. Also, your warranty sucks, as you charge money for technical advice, which is extremely dishonest. Never had to call Sansome for help as their tvs always worked.
Reviewed June 5, 2025
I am so frustrated I could scream!! For the 3rd time since I got my LG OLED 77 TV (oled77g4wua) less than 2 years ago you have forced me to sign in to my account. I am 80 and at may age this no simple task. Took me 30 minutes to do it on the tv. Five times you rejected my password until I got it right. Using the remote as a cursor is a pain. It jumps around too much. Now the tv tells me I can only use my password for 3 months before I have to change it yet again! This is not my bank or credit card. Why do you need this level of security. They do not make me do that! This is just a simple TV and I want to watch a TV show and not miss the 1st 30 minutes because I am ** around with you wanting to confirm my email for marketing purposes.
I paid almost $4000 for this TV and if I would have known I was going to be harassed like this I would have gone with Sony. I want you to exempt my account from these type of update requests. If I close my account will this annoying requirement go away? Do I need an account to use my TV? I know most of you at LG are of a generation that are super-fast with your thumbs. The boomers are not. Please have a little respect for your elders.
Reviewed May 22, 2025
This TV was absolutely fine, great picture, good volume, until it ran an update on May 21, 2025. Now, I have to agree to a user agreement simply to log into any streaming services. There is no way to opt out of it, or get around it. This is simply a television. I only want to watch television. I shouldn’t have to agree to an annoying user agreement in order to watch it. Please do your market research some other way.
Reviewed May 2, 2025
My wife loves the tv for watching movies. I bought the tv so I could watch live tv and change channels with the numbers on the remote. More than 50% of the channels say e799 at any given time, and get no reception, and the error changes every day and the amazing part is some days you get a channel and right in the middle of a show it is gone and the channels rotate the e799. message. I bought the 80 series tv hoping to get a better quality and I thought LG had a quality product.
Reviewed April 14, 2025
Bought a 70 inch LG TV, was very unhappy with the operating system, why are some apps not compatible with LG. Have Samsung TVs in our house and Samsung is so easy to navigate and download apps... I find it ridiculous that apps that I can download on Samsung and LG I can't. Will stay away from LG products, had a LG cell phone that I had problems with and swore I would not buy another LG product, but gave it a chance again and bought LG TV which was dumb, well took it back and went back to Samsung.
Reviewed April 9, 2025
Horrific customer service. Don't make the same mistake I did. I spent $2,083, on something that didn't last 15 months.... Then customer service nightmare. They will fight you, and break you down, until you can take no more. Live and Learn.
Reviewed March 28, 2025
I purchased a LG Oled in December as a Christmas gift for myself after wanting one for a couple of years. I chose LG after careful research. I was completely astounded by its performance. But after only 2 1/2 months the TV failed. I contacted LG customer Service and once convinced of the problem was told a repairman would be scheduled. After two weeks of hearing nothing I called again. I was then told a service technician wasn't available in my area and my claim was being transferred to a "locater Service" to find a technician. After another week nothing happened. Another call to customer service. I was then told that if in 7-10 working days a technician couldn't be found I would be given a refund or new TV.
After another two weeks I called customer service again. This time I was told that since there wasn't a technician available in my area I was being transferred to engineering where I would be instructed on how to repair the TV myself! Are you kidding me? This is ridiculous. I'm astounded at the lack of support from a supposedly respectable company. I will never buy LG again.
Reviewed March 22, 2025
Before passing judgment, understand that I was in tech services/support for over thirty five years, installing printers et cetera on networks, performing repairs, and instructing. First, in order to use many of the apps you Are forced to use QR codes. Please refer to YouTube video, Why you should never use a QR code. That's the least of my trouble with this product. There is absolutely nothing intuitive about it. When I am finally able to access anything the ride is not worth the climb. Most of the time I'm forced to just watch YouTube, which is what I was doing before purchasing this television. The prompts say it has Chromecast built in however, It hasn't the flexibility of my phone, I can't access functions I commonly use, and I am annoyed by the many hoops one must jump through just to get to where you can watch the things I easily watched with the external Chromecast device.
Then there's the never ending rabbit hole, trying to watch the myriad of unfriendly apps that render no usable menu, like Pluto, who's info is easily discernable on my phone app. There's much more but suffice it today, I'm not watching TV right now because in not in the proper frame of mind to do battle with this bloated, illogical, time consuming, irritating, only occasionally entertaining, entertainment device.
Reviewed March 19, 2025
Purchased LG OLED65C3PUA in January 2024. Had Samsung prior and wanted was I thought would be a better set. WRONG! The volume constantly goes up and down even after speaking to customer service and their so-called fix. Never fixed. The clock time and date has to be corrected constantly, even after using manual and automatic. And finally that stupid little "Pointer" on the remote is crazy. Unable to get rid of it permanently. I paid a hefty price for this "glorious wall picture". I am going to donate it to charity and buy a Sony. Much better quality.
Reviewed March 9, 2025
LG tv's do not support many apps such as Paramount + or Peacock. They are horrible, non-user friendly, supposedly "smart tv's" and customer service is beyond horrible if there is such a thing. What a waste of money!
Reviewed Feb. 12, 2025
LG OLED TV, great picture, horrible software- most apps aren't supported and the tv frequently lags because of the weak OS LG uses. Refrigerator broke down one week after the warranty. Sop a little over 2 years of use. LG customer service is the worst. After paying the repairman for the refrigerator my card was used for unauthorized purchases- the bank quickly stopped all transactions. I called LG to pay the repair bill, and instead of taking my new credit card the service rep sent me to their collection company. Maybe there is a language barrier since it appears LG uses overseas employment for their service reps, as well as their collection company (also- shady, nothing works on their website). In any event, I'm done with LG. Their complete lack of professional customer service is unacceptable.
Reviewed Feb. 10, 2025
TV will not stay connected to the internet. Modem/router is about 10 feet away. Have to unplug the piece of junk daily to get it to respond. Once it has been on for a while, it lags worse than any dial-up internet I ever had. This is the dumbest smart TV we own.
Reviewed Jan. 4, 2025
We purchased a brand new LG 65 inch OLED B4 Smart TV through Amazon. It was delivered and it was defective right after we started it up. We contacted LG and they said that it had been physically damaged and wasn't covered. It had been wrapped in foam and tightly packaged? After plugging it in it went distorted after 5 minutes. Never buy from LG!
Reviewed Dec. 26, 2024
TV picture is great, software is terrible. Kicks me out of apps 3 or 4 times a show. Have to disconnect the power to the TV sometimes just to get an app to reload. Amazon is the worst. Fails all the time. Would advise any brand other than LG.
LG TV author review by ConsumerAffairs Research Team
A top-tier TV manufacturer, LG has steadily expanded into smart TVs. Today, the company offers several series of new technology, such as the 4K TVs, in sizes larger than 55 inches.
Built-in sound systems: All models feature built-in speakers for excellent multi-channel and surround-sound technology to deliver a cinema-like experience.
Smart technology: Many models provide built-in apps, allowing you to switch between programs and apps and quickly connect to external devices.
Smart technology: The LED TV models have at least full 1080p resolution or higher to ensure the picture is crystal clear. In addition to that, automatic upscaling ensures that if a movie or show doesn't match your TV's resolution, the TV will enhance the content for you.
IPS display: Models with IPS technology increase the viewing capacity of your screen, allowing you to get a great view no matter where you're sitting.
3D viewing: Watch 3D content without losing the 3D effects.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
LG TVs Company Information
- Company Name:
- LG TV
- Website:
- www.lg.com



