Panasonic Microwaves Reviews

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About Panasonic Microwaves

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Panasonic Microwave produces high-performance microwave ovens. Its offerings include countertop, over-the-range and built-in models with inverter technology, sensor cooking and turbo defrost capabilities.

Pros
  • User-friendly features and controls
  • Good value for money
  • Good cooking and reheating performance
Cons
  • Frequent malfunctions reported
  • Poor customer service experiences

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Panasonic Microwaves Reviews

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    Page 1 Reviews 0 - 20
    Maintenance

    Reviewed May 17, 2026

    Yesterday, while warming my baby’s milk, a sudden spark with a small fire occurred in the turning coupling area beneath the glass plate. The incident was severe enough to break the bottom part of the glass turntable. It was quite frightening, especially as we have a family with small children at home. This is the first time we have experienced anything like this. We previously used a Samsung microwave for over ten years without any issues, so this incident has raised concerns about the safety of Panasonic microwaves.

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    Price

    Reviewed May 13, 2026

    I purchased solo series NN- ST266B Panasonic microwave. As a single user, everything was going well until yesterday 12/05/2026. The microwave was in fire yesterday. It was in vapor clean mode. A big tragedy would have happened, and my whole flat would be blazed. Luckily, I was there and extinguished the fire on time. Again, the metal body of this microwave got rusted too. I have attached some clips of the damage. Safety of this equipment is zero. Why does Panasonic make such cheap things for us? I had recommended this product to a friend, but now I won't recommend any Panasonic brand.

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      Staff

      Reviewed May 10, 2026

      If you want a total piece of crap, you need this. The automatic select is horrible and the child lock is mind-numbing... I am so sorry I bought this and cannot get any help from the manufacturer after numerous attempts.

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      CoveragePrice

      Reviewed May 7, 2026

      I bought Model NN-SC73LS after researching several brands. It was a higher end model too. I’ve only had it a little over 2 years and the coating on the base under the tray is already peeling and the coating on the interior walls is tarnishing and losing its sheen and smoothness. It is very disappointing. It was not cheap by any means and I am having to purchase another one. It replaced my last one of another brand because my son burnt macaroni and I could not get the smell out though it still worked.

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      Reviewed Dec. 16, 2025

      Adam did a splendid job of hunting out possible sources for a copy of the manual. I would come back to him any time. The only reason for 4 stars rather than 5 is that we were not successful on this occasion at finding what we were looking for in a reasonable space of time. I cannot fault Adam's expertise and readiness to dig in and try other solutions.

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      PricePunctuality & SpeedRates

      Reviewed Dec. 8, 2025

      Panasonic Genius (haha) 1100 watt - NN-SD68LS. I've owned this microwave for 5 months. Looks nice, but it's actually the worst Panasonic microwave I've ever owned.
      - 5 very loud beeps when food is ready and no way to turn the volume down or off.
      - Interior sweats with every use although there is plenty of ventilation all around and behind.
      - Interior is a dark grey which makes it harder to see food that may have splattered although I do use a microwave lid. Still hard to see splatters.
      - Button to open the door is hard to press even for men.
      - Dial button very finicky. Digital display goes backwards and forwards until you slow it right down. It takes forever to dial your cooking time. Even if it's just for 3 minutes. It's ridiculous. Quick on is faster for 3 minutes but you have to press it 6 times to get it there. Quick on goes as far as 5 minutes, then you have to let it run for a couple of seconds to add additional 30 second quick on sessions. I use it with the quick on because the dial takes to darn long to give you your time.
      - Microwave beeps on its own when not in use and just out of the blue.
      - It would be embarrassing to give this microwave away. It's just that inconvenient.

      - Only pro is that it looks pretty.

      Purchased at Canadian Tire in July 2025. Cannot locate the receipt to become a verified purchaser, but I definitely purchased this horrible, headache of a microwave. Disappointed despite its price.

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      Verified purchase
      Refunds & PayoutsMaintenance

      Reviewed Sept. 30, 2025

      Review: I purchased the Panasonic NN-CD87KS microwave along with its trim kit to install neatly into my cabinet. From day one, the microwave constantly tripped my breaker and never worked properly. After years of frustration, I contacted Panasonic and was asked to send the unit back. Their evaluation confirmed it could not be repaired, yet they only offered me a depreciated refund even though the product was defective from the start. Worse, the trim kit I bought specifically for this microwave is now worthless, and Panasonic refuses to compensate me for it. This has been an extremely disappointing experience and I would not recommend Panasonic microwaves to anyone.

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      Reviewed Dec. 9, 2024

      Purchased a Panasonic Microwave Oven Model No. NN-ST676S from Amazon. The power level timer joint function is inoperable. Based on good reviews of Panasonic microwave ovens, I sought out their product in smaller size. Error in judgment in hindsight. Steer clear of the product.

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      Reviewed Nov. 18, 2024

      We had the microwave for less than 2 years. I tried to melt butter today and is sounded funny and began smoking after only 20 seconds. No direct customer support contact info. Definitely will never by another Panasonic microwave. Lesson learned.

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      Punctuality & Speed

      Reviewed Oct. 8, 2024

      I bought a PANASONIC inverter microwave for our daughter and 8 months later it caught fire and filled the house full of smoke. Had nobody been paying attention it would have burned the house down. I threw the receipt away months ago and our son-in-law threw the microwave in the dump after he put the fire out. $175 down the drain.

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      Customer ServiceMaintenanceStaff

      Reviewed Sept. 4, 2024

      We bought a Panasonic microwave from Best Buy. Their return policy is 12 days. On the 14th day the brand new microwave stopped working as it would only run for 3 seconds and stop. I got on Panasonic's website for help and the only thing they offer is to take it to one of their certified repair centers. Our closest one is 1 1/2 hours away. Not convenient at all, especially knowing that I would have to make 2 trips. This was a great product in the 80's but terrible product now with ever poorer customer service.

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      CoveragePrice

      Reviewed Oct. 10, 2023

      I Bought this model, NN-SB6465, a year ago, paid a lot of money for it, the light stays on and the the dish revolves, and there is a loud humming noise, yesterday i warmed up a cup of coffee, and it overheated, power stayed on past its programmed time, lucky I caught it. Never been more disappointed, what a piece of junk, never will I purchase Panasonic again. Tossing it out. Buying a cheap one. At least if it lasts a year 50 bucks is better than 199, it's a shame. This replaced a 30 year old Kenmore microwave.

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      Customer ServiceContract & TermsTechPriceStaffBilling

      Reviewed July 6, 2023

      I was heating up some soup for 2 minutes and then was planning on stirring it and cooking it for another 2 minutes. I was busy in the kitchen but realized there was this fairly loud humming sound but at first couldn't figure out where it was coming from until I opened the microwave door and the hum stopped and it was all filled with smoke that came out so it just about went on fire! At that point it completely turned off as if a fuse had been turned off. I felt the top of it and it was hot. If I hadn't been right there it very easily could have went on fire. I unplugged it but then plugged it back in after it had gotten cooler to see what it would do and the hum was still there without even pushing a button to turn it on.

      I will never get Panasonic again! This microwave was only 3 1/2 years old and it never seemed like it ever got rid of the moisture inside but I just thought this was the way this new microwave worked. My Sanyo was still working 19 years after I bought it but I wanted to get a black one to match my appliances so I got this one. What a mistake! To make matters worse I contacted Panasonic by phone and there was a recording thing that came on that said if I wanted to speak to a technician to have my credit card available as it was going to cost me 9+ dollars to find out what was going on with this microwave! I tried going into the email address they gave me on the recording and got nowhere. Shame on you Panasonic for making such dangerous garbage!

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      Reviewed March 23, 2023

      Not even 2 years old and while cooking a peeled diced potato in a microwaveable dish the glass turntable shattered and a fire ignited. Quite scary as I had my grandchildren in the house at the time. My husband pushed the stop button and unplugged it. It removed from the house as soon as we felt safe to move it. Very disconcerting. We followed all safety setup guidelines so I’m hoping this is a one time occurrence and not a product issue.

      Panasonic 1.3-cu.ft. Microwave, Black
      Product #43-2316-6 (Canadian Tire)

      Panasonic NN-SG626B Countertop Microwave with Auto Cook and Auto Defrost, 1.3-cu.ft., Black

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      Customer ServicePunctuality & SpeedMaintenance

      Reviewed Dec. 15, 2022

      We recently purchased a Panasonic Microwave (Dec. 2021). It worked fine until Oct. 2022. Then some of the features stopped working -sensor cook buttons, popcorn & reheat buttons. We contacted a repair person & it took 6 weeks to get the part. They came and installed the new part, only to find it didn't correct the problem. Since Nov. 15th we have been in touch with the initial repair person & Panasonic - with no success.

      We have written countless emails to both Panasonic and the repair place; and finally the repair place suggested to Panasonic that there is nothing further they can do so we should have a replacement. That was 2 weeks later & still nothing from Panasonic or the repair people. I would NOT recommend Panasonic products to anyone; their phone lines are only available 10-4 Monday to Friday and their chat gets better response but still we are left hanging. It has now been over a year since we purchased the microwave & for the last 10 weeks it's only been half functioning.

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      Honesty & Transparency

      Reviewed Oct. 12, 2022

      DO NOT PURCHASE ANY PANASONIC PRODUCTS unless you want a fire in your home and for the company to say "oh well, its user misuse". This is a company full of deceit and lies. DO NOT PUT YOURSELF IN DANGER DUE TO THEIR PRODUCTS.

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      CoverageMaintenanceEase of Use

      Reviewed Feb. 13, 2022

      This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.

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      Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & Payouts

      Reviewed Nov. 25, 2021

      I am trying to get my microwave serviced under extended warranty granted to me by Panasonic. The microwave cost me $461.00 and was top of the line. I went with Panasonic on the basis that it was a top line company and they would stand behind their product. Their closest service center to me is at Seven Hills. They will not collect the item without a fee of $99.00 for the courier. It would take me almost 1 1/2 hours to get there. They advised me that they will give me a quick turnaround of an hour or so and then I need to come back. Basically it would take me the best part of a day. They refuse to pay for the courier.

      The microwave lasted just over 2 years. I can get a microwave from K Mart for $90.00 which would last me as long. I still have a Black and Decker microwave that is over 20 years old and still working. Most microwaves you would expect to give you well over 10 years hassle free. I suppose that their reaction to my request that they should arrange for collection at their cost means that it is not worth a customer's time and money to get them to repair or replace their products and in the end the customer will stop bothering them.

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      Reviewed Oct. 23, 2021

      Very small. This model fits in a space in the wall. It tips and falls out when you open the door. There are no numbers on the pad, like every other microwave we have ever seen, so you can't easily set a power setting or run time. Minimal.

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      Reviewed Oct. 10, 2021

      I he is 3 other Microwave Companies and Panasonic in my opinion have the others beat by far. All of the features are easy to program and them food comes out perfectly cooked. The THICK Cookbook is far superior to the other three.

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      Panasonic author review by ConsumerAffairs Research Team

      The Panasonic brand is perhaps most well-known for its cameras, but the company deals in other electronics and appliances as well.

      • Cyclonic inverter: The heat is distributed in a 3D pattern versus a straight line for more even cooking.

      • High wattage: The range of Panasonic microwaves culminates in the 1200-watt models.

      • Grill heater: Heat and cook in a more natural way with the attached internal grill element.

      • Convection: Enjoy dual-cooking when you switch from microwave heat to convection heating.

      • Turbo defrost: Specialized defrosting process allows you to unfreeze food more quickly, without accidentally cooking it along the edges.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Panasonic Microwaves Company Information

      Company Name:
      Panasonic
      Year Founded:
      1918
      Address:
      2 Riverfront Plaza
      City:
      Newark
      State/Province:
      NJ
      Postal Code:
      07102
      Country:
      United States
      Website:
      www.panasonic.com