Samsung TV Reviews

Bill did a great job quickly answering my issues with renewing the art membership.

Mark was awesome, explained every detail and professional.

I’ve been using a Samsung TV for a while now and overall I’m pretty happy with it. The picture quality is really sharp and colors look great, especially when watching movies or sports. Setup was quick and the smart features are easy to navigate once you get used to them. I do notice the interface can feel a bit slow at times, and some apps take longer to load than I’d like. The remote is also very minimal, which is nice, but not always the most intuitive. Still, for everyday use it’s been reliable and enjoyable, and I’d definitely consider buying another one.

I recently purchased a Samsung 85” Qled TV. The new Samsung remote is terrible, it’s so small with tiny selection buttons and too many functions assigned to the few buttons available. Almost impossible to hit a button without accidentally hitting the adjacent button.

There’s nothing about this television that I like. Many things and too many to complain about, but now it freezes every time a commercial comes on. UGH no stars.

I purchased UHDTV 7 series. So far it has been five years and while the picture is consistent and good, the remote or the receiver to the remote is terrible. There’s a long delay in response when you push a button. Sometimes it doesn’t register at all. I’ve changed the battery several times. It doesn’t seem to make a difference either. The remote sucks or whatever picks up the signal to the remote. I’m not sure which it is. Also, occasionally, you get an annoying message asking you to sign into an account.

I’m done with Samsung. It may work great if you live in an area where broadcast signals are prevalent or you use a service provider. It does not work great where only the internet is used for streaming. We travel a lot and often are gone for two months at a time. When we return, and turn on the tv, it’s as though we are turning the tv on for the first time. Our initial setup is completely gone, requiring a new setup from the beginning. By the way, whoever thought the minimalist remote is a good idea should at least have made it intuitive.

Tv remote and Samsung tv plus especially is so annoying that I will never buy another.

Have 65” flat screen tv that is just two years old and was still under warranty when I reported issues with the sound going out. They did have a repairman come to my house and replace the speakers and main board. When this didn’t resolve the problem, they said there was nothing wrong with the tv and blamed Comcast. Comcast has been to my house six times and made changes and replaced box three times. Problem is still there. Now Samsung won’t return calls to me. Actually, yesterday I called their 800 number SIX times and was disconnected each time. So I tricked the system by saying it was a new issue. Was told someone would get back to me. I am not holding my breath!

My expensive Samsung television gave me the black screen of death loop. I tried all the online fixes as well as went through the diagnostic process with Customer Service. When they realized that this wasn't my fault, the best they offered as a make-good was to schedule a technician to take a look at it (at my expense) or to offer free shipping on another product from them. In short, they made no legitimate effort to make things right despite telling them that I had spent thousands of dollars on Samsung products in the past and would never buy anything Samsung again. They didn't care, and now Samsung will lose a customer forever.

One of the worst service in Bengaluru. It has been 24 hours since we have complained but we didn't get any service from them and the worker is not even attending our calls.

I’ve never had an issue with my TV and its function, but navigating the menu and apps is infuriating. It feels like a chore turning on the TV show I would like to watch.

I had one of the worst customer service experiences I’ve ever encountered with Samsung. After purchasing a television, a Samsung technician came to my home and confirmed the TV was damaged during delivery. You would think that would make getting a replacement straightforward—but it didn’t. Instead, Samsung denied my replacement request.

Not a bad TV but after a software update, I can no longer scan over the air channels. Software update can not be undone. I thought I owned the TV. Never again buying Samsung. I thought they were a good brand. Apparently not.

My Samsung TV developed the well‑known horizontal black line fault caused by panel bonding failure — a manufacturing weakness that thousands of customers have reported online. This isn’t an isolated case; the same defect appears across NU‑series, RU‑series, TU‑series, AU‑series, QLED and even some Neo QLED models. Samsung TVs also suffer from chronic memory shortages due to extremely limited internal storage and non‑removable apps. This leads to constant “insufficient storage space” errors, another issue widely documented across the internet. These problems have been happening for years across multiple Samsung generations, yet Samsung has offered no recall, no permanent fix, and no real acknowledgement of how widespread the defects are.

GARBAGE!!!! 1. Slow as sh!t. 2. Always needs to be rest. 3. Always gives wrong time. 4. Samsung tv channel is trash. Barely works. When you find something to watch on Samsung tv, get ready to press the back button about 50 times due to their awesome pop ups. It's just garbage. Go with LG. Don't make my mistake and have to throw your Samsung in guess where. THE GARBAGE.

We ordered a frame tv from Samsung. As a bundle, we also bought a soundbar and the bezel to frame the television. I had complications getting the correct TV. They were trying to sell me the older model, which was confirmed by the supervisor, who also said that I could save money with the above referenced bundle. I told the supervisor that we did not want to take delivery on the order until after the Christmas holidays as we were going to be out of town for three weeks prior to Christmas. She said that would be fine, and I paid for the items.

I purchased a 65” TV in 2020. In 2022 the tv began getting a dark shadow on the screen and had to have the panel replaced. Then in 2024 another dark shadow began appearing on the screen and had to have the panel replaced. Now in 2026 I am getting red facials on the screen and now I’m told by Samsung the tv is out of warranty. the tv only works for 2 years and then something has to be fixed….and Customer Service told me “No!” and refused my request to speak with a Supervisor.

Horrible product, never will buy Samsung TV ever again. Some comes with connect box, without it you cant use it. If you need to get a new box it costs almost $300.00. After two years the screen goes bad a white line appears on the screen.

Their products are no longer any good as the TVs have serious power issues. I strongly suggest using another brand. Mine goes off and on and has been doing it for several hours but they do not honor any warranty past one year which is their way of making money off of you. Once you have issues then you're forced to go spend another $400 or more on another TV because to repair it it's just as much as buying a new TV. They know exactly what they're doing because this is their way of making money and selling worthless products.