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Sony PlayStation 2

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A class-action lawsuit in California charges that the Sony has misrepresented the PlayStation 2 by claiming that it also plays DVDs. The suit charges that many units stop reading DVDs after only a few months of use. Gee, that sounds just like what our readers have been saying. By the way, the problems with Playstation 2 aren't all that new. Playstation 1 wasn't exactly perfect either.

Robert of Somerville, MA December 24, 2008

Robert of Somerville MA (12/24/08)
Failed PS3, having the YLOD symdrome (PS3 will not power on)  I failed to mention in my previous form letter that the PS3 I sent back to Circuit City for repair (a replacement unit was sent to me) contained a Blu Ray disk of the movie Patton. This was never returned to me by Circuit City after having sent numerous emails to them requesting its return.

Patrick of Newington, CT December 22, 2008

Patrick of Newington CT (12/22/08)
Playstation 3 got the dreaded Yellow Light of Death, aka YLOD. After paying 600 for the system alone, they are charging the consumer 149 to get it fixed, when it is obviously a defective problem on their end.

149 to get it fixed or else it is like throwing away all the money I have spent on the console plus games and accesories, with adds up to well over 2,000. I can understand if I modded the thing or it was a user problem, btu with this many cases, it has to be a defect on their end.

James of Allen, TX December 22, 2008

James of Allen TX (12/22/08)
I purchased a brand new PS# on 8/15/08 Gamestop only offered a 7 day warranty and on the second day I started playing the system and it froze this was a continual problem and when i went to return it to Game Stop I found out that I must go through Sony. I called Sony and they proceeded to explain to me that if they could not fix mine they would send to me a refurbished. I asked for a new system and was declined and told this was my only recourse. I also asked for a refund and was also declined.

I was never given any reason as to why I spent 427.00 for a new system but my warranty only covered for a refurbished system. I sent the system in on 3 occasions only to recieve it back the first 2 times not even looked at as all of my info was still on the system and now this past time I recieved a refurbished system that also freezes on the same game. I have exchanged the game so i know it is not that causing the freezing. i am tired of calling Sony as there is not Customer service. I filed a complaint with the BBB and then someone called me to offer me a free game for all of my trouble. Seems like hardly a resolutiion on a system that only works 75% of the time.

The money I paid for the system is my only damages.

Lee of Garden Grove, CA December 21, 2008

Lee of Garden Grove CA (12/21/08)
Sony asked for 150 dollars to repair the Playstation 3 console for an unknown reason (the Yellow Lights). The Yellow Lights have no explanation, just that you need to send it in for repairs.

I had to pay 150 dollars for something i didn't do.

Gabriel of San Juan, OTHER December 18, 2008

Gabriel of San Juan OTHER (12/18/08)
Well my playstation 3 have problems reading my games, dvds, and blu ray dvds. It doesnt read none at all well i called sony so i can send it to them but i figure out they want so much proof and stuff for the warranty and next thing i know my warranty expires... i still wanted to know what my ps3 has and wanted to send it to them and they tell me whats going on but i havent recieve nothing at all. Im pretty angry about this because i want to get fix my ps3 but i dont know no one that fix ps3s local were i live. Neither sony apparantly wants to help.

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