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Sony PlayStation 2





Sony

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A class-action lawsuit in California charges that the Sony has misrepresented the PlayStation 2 by claiming that it also plays DVDs. The suit charges that many units stop reading DVDs after only a few months of use. Gee, that sounds just like what our readers have been saying. By the way, the problems with Playstation 2 aren't all that new. Playstation 1 wasn't exactly perfect either.

Marcia of Carmichael, CA April 20, 2009

Marcia of Carmichael CA (04/20/09)
Playstation 3 is no different that 2. It stopped playing movies in the first couple months. We bought the 3 and within a couple months had to send it back to the company for repairs. They did not want to except the warrenty but finally did. Now it has stopped working again with a 60 dollars game inside. They want 150 dollars to repair it. Again. They want that money before they even send you a box.

This is a 400 dollar machine. If a t.v or a washing machine broke down. Someone would cause a fit. These machines need to last longer than a few months. Someone needs to be held accountable. Where in Sacramento can we take it to for repairs, that won't rip you off?

Joshua of Zebulon, NC April 18, 2009

Joshua of Zebulon NC (04/18/09)
My ps3 quit reading disc and upon contacting sony they stated that since my warranty was up that it would cost me 149.00 to repair. I believe that there is a fault in there product hardware because i have read forum after forum of people with the same problem. Each one of those persons has to fork over the 149 if there are out of warranty. Sony will not admit a problem with the system but there is obviously a problem.

SO many people have the same problem. Microsoft had a glitch in their system and the had to accept responsibility and repair it for free. I feel that there is enough people with the same problem that merits a further investigation. i feel as though it is a way to give sony some extra money. unit does not work

Levi of Jamestown, ND April 12, 2009

Levi of Jamestown ND (04/12/09)
My ps3 does not read any type of blu-ray disks. I get the following errors when I watch a movie, 80029906 & 80010514. As for games it just freezes in the middle. After reading many threads on this issue, there appears to be zero rhyme or reason why this is happening. I will end up calling sony today and getting a replacement. I have a 60 gb model, and being how lucky I am to have one in the first place, I am willing to lay odds that I will not get a 60gb, back. I think it is absolutely ridiculous to have to pay 150 dollars to fix it. I have no receipt since I purchased it back early 2007. I am very frustrated with this issue,and what appears to be a lack of acknowledgment of the problem on sony's end.

Blake of Apo, OTHER April 10, 2009

Blake of Apo OTHER (04/10/09)
The playstation 3 quits reading all disks. When contacting Sony they are aware of the problem and as long as your unit is under warranty you get the problem fixed for free. This is a known problem with the blue ray reader, which is affected by dust and moisture causing the system to not work. Sony being aware of this is punishing customers who have a warranty expire and then have the problem arise. This looks to be the same type of problem the PS2 had which has a class action suit against Sony. I have read many internet sites with other customers who are just as unhappy and frustrated with this system and company. They should have another suit brought against them and I would love to help out with this matter.

I am being told I have to pay 150 to have sony fix a problem it is aware of. Since my unit went out of warranty a month before this problem surfaced I am now having to send the unit in if I want it to work again. I have yet to do this.

Milva of Scotch Plains, NJ April 9, 2009

Milva of Scotch Plains NJ (04/09/09)
we purchased a Sony Playstation 3 approximately two years ago. When we insert the disc to play the game. The unit freezes and an error code 80010514 displays on the screen and you are not able to play. We sent the Playstation to the service department and they informed my boyfriend that we need to send 150.00 in order for them to repair the Playstation the Warranty has expired.

I explained to them that this error code has nothing to do with the warranty and if i did send in the 150.00 i was told they would replace the playstation with a factory unit and i explained to them i want my playstation repaired/replaced however, i will not pay 150.00 when there is an issue with the system itself and the way the playstation was built.

The playstation that we sent in for service is in perfect condition. Again, I paid 600.00 for this playstation two years ago and demand that they repair/replace this playstation 3.

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