Westinghouse

E of Los Angeles, CA November 7, 2009

I'm writing today to let you know that I will NEVER buy another Westinghouse product again. Ever. My problems started when I purchased one of your 32" LCD HD/TVs. It worked fine for the first few months, but then it went bad. The picture began to flutter. I talked to customer service who asked me to send it back since it was still within warranty. So I did - at MY expense.

After a couple of weeks they sent me a newer model than my previous one and I was rather happy. But when I was told that the warranty from my first television would carry over to the new one, I was rather disappointed and didn't think that was right at all since it was a completely different model and was brand new (or so I was told).

The new television was working fine until just after the one year warranty expired of course. The picture began to flutter just like the previous model. I was livid. I called customer service and was told I was out of luck and they gave me the names of authorized repair centers. Of course I never got it repaired because the cost of diagnosis and repair would far exceed the value of the television.

So now myself and my family have to deal with a television that intermittently flutters for 10 to 15 minutes at a time. Very annoying and not worth the time and money spent. I have recently bought a new home and will be moving in soon. My future entertainment room will NOT include a Westinghouse television but rather a Samsung instead. I will never trust and or purchase another Westinghouse product again.

michelene of jerdey city, NJ November 6, 2009

Purchased hdtv sk19h210s about a year ago. It worked fine than turning on the tv the blue light did not come on. I called westingthouse and they said without a warrenty call a service repair I did and explained what was happening and they said it would be expensive to fix.

Now when I play with the tv the blue light will take a long time to come on.

Elizabeth of Greensburg, PA November 1, 2009

I purchased a 19 inch Westinghouse hdtv model number sk-19h210s for my son about two years ago. I gave it to him as a Christmas gift. It was in "actual" use for about 19 months before it totally died. It would not turn on. We could hear something inside the unit making a soft buzzing noise but that was it.

After much research I have discovered that it is the "norm" for Westinghouse TV's to up and die without warning in less than two years time. Three hundred dollars down the drain. Sad. There should be a class action suit against Westinghouse. I went to their web site and there isn't even a dealer within 50 to 100 miles of us and Best Buy no longer carries them (because they were junk).

I don't think it would do much good to contact the company. It seems that there must be at least 100 people that have posted on line that they do nothing and are rude.

I had to purchase another tv for my son. Another 300.00. At least this time there is a 2 year factory warranty and the set is a little bit larger.

Lisa of Derry, NH November 1, 2009

About 15 months ago, I purchased a Westinghouse SK-19H210S Widescreen HDTV. About two weeks ago, the TV would turn on, but would have no picture or sound, just a faintly lit screen. I was unable to turn the TV off and had to unplug it for obvious safety reasons. This week the TV would not turn on at all.

I went online to see if I could find anyone familiar with this problem and to my surprise, found the what seems to be posibly hundreds of people who had purchased this product had the same problem with it.

GARY of MYRTLE BEACH SC, SC October 27, 2009

Talked to custmer service people all day about my SK-26240S TV and was given no way to repair TV. They don't carry the parts. They gave me a number to call that services the Westinhouse TV. I called. They said they no longer supply parts for this company. So I have a broke TV 1 year old that canot be fixed.

I thought Westinghouse was a good company. They our not. I will not buy another product from them. Now I am out a TV I paid 600.00 dollars for and can't fix or replace. I don't have the resources. It took 6 months to save this money. I will tell everyone I know not to buy these Tv's from Westinghouse.

Michelle of bear, DE October 24, 2009

My parents bought me a Westinghouse LCD tv (i think 19") in March of 2008. This week, on Oct. 21st, the television will not work. All it does is flash on and off, and now it won't turn on altogether. I tried unplugging it; I thought it was my cable at first, but then I tried a DVD and it did the same thing; and now it won't turn on. The blue light that is supposed to come on to show that it is on, very faintly flickers on. I watch tv for about 2 hours a day, and just out of nowhere, it stopped working, and of course, the warranty is expired. How nice.

Scott of Seattle, WA October 9, 2009

I purchased a 26" Westinghouse TV from Sam's Club a little over a year ago and the TV went dead the other day. It is a secondary TV so it doesn't get used very much. I went to Sam's to let them know and since the warranty is up there is nothing we can do but try to have it fixed at an independent service company. When I spoke to A LOCAL SERVICE COMPANY they said they can not get parts from Westinghouse or support so they will not touch it. 500 for a TV that last 1 year and has to be thrown away, DO NOT BUY A WESTINGHOUSE TV!!!!

Scott of Chapin, SC October 5, 2009

A little over a year after buying a Westinghouse SK-32H5405. The picture went out and only had sound. I pulled the back cover off and there is a Darfon power board on the left side. There are 3 large gray/black inverters or transformers. The upper one had a burn mark and some melted plastic.

I called Westinghouse customer service and since it was over a year, the warranty was expired. They gave me the number for a local Sears store to get a repair estimate. It was a miniumum of 105 to have someone come out to our house and look at it. Based on what I've seen, I will not buy Westinghouse again. Blown transformer/inverter. 100+ to repair.

debbie of brooklyn, NY October 1, 2009

After buying a 32" Westinghouse Television in december 06" the television just died. screen was black last night with only sound this morning. when we replug it in to outlet it not working... no audio no picture nothing. call manufacturer. they are telling me I have to find cost of repairs. Please look into this because i paid over 500 for this television and expected longer service from it

Rita of Addison, IL September 5, 2009

You can add our TV to the list of complaints regarding Westinghouse model # SK-19H210S. We purchased the set at Sams Club in January of '08. The trouble started with the TV alternating between 'TV' and 'DTV'...all on its own. Then there would be no picture, but the sound remained; then no sound, but the picture would come on. Finally NOTHING...the TV was dead. My husband decided to investigate, via the Internet, the possibility that others may have experienced a similar situation. We had no idea of the scope of the problem with this particular Westinghouse brand TV! We will lodge a complaint with the company, regardless of their indifference, as many others have stated. We decided to avoid the repair costs, which we anticipated, would most likely be as costly as finding a replacement. Bottom line...NO more Westinghouse, in this house...EVER!

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