Westinghouse Reviews

I purchased a brand new Westinghouse air conditioner, it was installed and didn’t work due to a fault with the Gas, almost 8 weeks later with no contact or update by this company, I phoned them to follow up, after speaking with the customer service team they have apparently escalated my request to get this sorted immediately, I have no confidence in this company at all and will never purchase any of there goods again & No I do not recommend this company

My concern is the defective portable inverter generator 4000 CV brand new. They gave me a con job trying to say it was my fault. Until I told them I had two identical 4,000 CV generators. The older one is working the newer one locked up so it is defective. I didn't sent them a video showing them this concern. They continued with their bull crap and it's appears to me they have hired people to simply screw the buyer out of returning a defective item and getting their money back.

I purchased a new IGEN 5000 from Westinghouse online. It has less than 1 hour on it and the warning and instruction decals shriveled up and are useless and need to be replaced. Westinghouse customer service said they will not send or even sell me new decals, which should be under the factory warranty. DO NOT TRUST WESTINGHOUSE!

After 2 plus years of having one of these TV, I will NEVER buy another product with their name on it. For no reason it locks up and restarts itself. Can’t change channel to fast or it will lock up. I have been hoping for a software update to fix it, but I don’t think that care. All I can do is warn others to not buy anything that has their name on it.

Bought a generator in Canada. It worked, but the starting mechanism never worked properly. Westinghouse sent me to a Canadian company for warranty. It is now 6 weeks into the interchange and they have done nothing. Continually ask for more information, don't answer the messages... frustrating. Westinghouse in US tells me that in order to get warranty, I need to get a US address, they will send parts and I can forward it to Canada. They won't fix it, just send parts.

This blanket is 5 star quality. But when my controller went out less than a year after I purchased it, I had reached out to Westinghouse. They wasted a good bit of my time. I was pretty upset because one of the controllers just went out and it would have just been a simple fix to send another but no, it was a drawn-out process. That was still unresolved. So this was my last comment to them as their rating on how they did and satisfaction level. 0 stars would have been my selection if it was a choice.

Thank you for having Darrell in customer service!!!! He was very patient and sincere and so easy to talk to!!! I have parts missing and he got me registered. And ordered what I needed; gave me a case # and said I can email him directly if I have any questions!!! Please keep people like Darrell!!! He's awesome!! Thank you for not having AI for so-called customer service.!!! Thank you!!!!

We recently purchased the 7500 DFC generator. Went by the manual, everything went well. 2 months later we went to start it and it wouldn't start. Westinghouse was there just a phone call away told us what to do and let them know the results. Apparently we had a faulty battery. Westinghouse is sending us a battery out of courtesy. We were grateful for that and like I say a mom and pop dependability just a phone call away. Thank you Westinghouse!!

I am on my 4th Westinghouse electric water heater since Feb 2020. All of them have had tank leaks. One was on the same day I got it. This is just bad production all the way around. And it took me over a month last time with no water for them to get me a unit that would hold water without leaking all over my floor. I am currently still waiting to hear back from them on this one. It’s been in for 3 years had 6 year warranty. When I bought my house in 1997 the water heater lasted for over 20 years. The mechanical production of these units and poor workmanship is horrible. After my warranty ends I will never buy Westinghouse again.

Hello. I am pleased to say I have owned the White Westinghouse upright freezer. This freezer has run for 42 yrs, never had a problem, still in use. Thanks White Westinghouse. Be proud of your employees, Bring back the old days. 👍😊

I bought a 65" TV from target February 2025. The TV in October 2025 stopped turning on. I called Westinghouse since it was still under the year warranty. There is ZERO customer service. You get a 3rd party in India who you can't understand and they don't care to help you. I have been told a supervisor will call me back within the hour (for the past 5 days). No one has ever called. I call back and get told they will email me info to start a refund. I never get the email. Then I was told it would take 65 days for my warranty to be reviewed. They don't care to help. Waste of money and time.

Do not purchase anything from this company. I bought a generator supposed to be for under warranty for 3 years. After using for 7 months it stopped working. I call them, email them. Their response was “they cannot repair the generator because of maintenance problem”. It no making sense. Falsely advertising and not taking responsibility for it.

Worst television you will ever purchase. Has problem from day 1 of hooking it up. Called their customer service and they tried some stupid reset that made television have lines going through it and now they say take and get it repaired. LOL. What a piece of garbage. DO NOT BUY WESTINGHOUSE. They're garbage all around.

Extremely disappointing. I purchased insurance On a 58 inch TV. After the TV went out less than a year later I Inquired and filed a claim. They told me that they would send me a check. This discluded any type of discount black Friday deal which I got my tv with. I told them there was no way. I'll be able to get the same type of TV 58 inches. For how much they were going to give me and they said tough shit. Horrible company. Horrible call customer satisfaction. Won't help people that pay them money. I recommend going to Costco, and they will allow you to return whatever happens to your t.V. No questions asked. I would give negative stars if I could.

Do not purchase ANY Westinghouse product, especially generators! I purchased a falsely advertised generator which was supposed to come with wheels and a handle and did not. I tried to order it on their site but it was out of stock. Now, one year later, the battery won’t hold a charge. No one sells this particular battery except Westinghouse. During peak hurricane season, this battery is out of stock through Westinghouse until October 19th, or so I was told. As a result, I have a very heavy product which cannot be used and needs to go to the DUMP!!!

I want to share my experience with Westinghouse, a company that has been in business for 130 years. I recently purchased their 14,000 BTU Air Conditioner with Heat Mode, drawn by positive reviews and its appealing features, including WiFi capability, remote control, a dehumidifier, a 3-speed fan, a programmable timer, and a window kit. I ordered it through Amazon for $479.00, eager to set it up in my newly finished sunroom in June. However, I encountered some challenges with customer service that I believe could be improved. I reached out multiple times—over 15 emails and phone calls—trying to obtain a return label, which took longer than expected. After some persistence, I finally received the label and carefully repackaged the unit for return.

We were given one Westinghouse tv as a hand me down. Then a few months later, we bought a Westinghouse Roku TV as a replacement for another TV since it was cheap and seemed like a good deal. It has good days and bad.. More bad than good. It freezes up in the middle of a program, the reaction is slow (when you try to rewind, change the volume, etc., it takes forever for the tv to react), the sound quality is horrible.. You have to pretty much turn the TV to the highest volume to hear anything. The picture quality is horrible and glitches during programs. It serves its purpose for now, but I am not a fan of the Westinghouse Brand.

Brand new $1000 pressure washer that ran 1 time and never started after that. I've called and emailed for weeks and getting no good help. I'd love to have my money back or get a new machine but it seems like neither are an option.

I have received the Amazon ePX3500 Westinghouse electric power washer and it was very easy to put together. I particularly like the low "no-tip" profile. I can't wait to use it to power wash my pavers on my patio.

Horrible, the NEW product stopped working after 2 uses and so far it's been a week of back and forth emails with no help so far. Today I spoke to someone live while tried to help but their process is so convoluted it's crazy.