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Bunn-O-Matic

Mary of Fayetteville, NC November 17, 2009

I received a Bunn coffe pot for Christmas 2008.It started leaking in Sept. 2009. It leaks out of holes on either side of the metal tank. I might get a 1/2 pot out of 12 cups by the time it makes. We have cleaned it and we have turned it off and cleaned it out and reset the system back up. Neither one does any good. I trully love my coffee pot. No one drinks coffee like my family. I am trully disappointed in Bunn. I was going to contact Bunn, but after reading all the complaints about the leaks on the Bunn coffee pots, I feel it would do no good. I guess I will throw it away.

jim of griffin , GA November 13, 2009

the bunn metal parts,tank, tubing will last a very long time. the plastic fill resovoir which channels water into the heating tank is the weak link. the recessed area sits on top of the tank which stays hot,deterioates the plastic, starts leaking. i resealed mine several years back and was ok for several years afterward. now plastic on top of tank completely gone,only sides of recess left, have resealed with silicone sealer. hope it will last a while longer.just need a new upper fill tank to be good as new

Annie of Fayettefille, NC November 9, 2009

I have a Bunn Coffemaker that is approximately 8 years old. The pot has worked beautifully until a few months ago when it started leaking. The leak is so bad it covers my counter top. We do turn the pot off if we are going to be gone several days; otherwise it stays on all the time. The heating system works beautiful. I guess from reading the other complaints about the leakage problem, and the age of mine, I need to purchase a new pot! I do agree with others, the Bunn coffee maker is an expensive item. Perhaps the Bunn company should try to rectify this problem since it appears to be a problem that many customers are having.

Thomas of Wichita, KS November 3, 2009

My expensive bunn started leaking - less than 5yrs old - Bunn told me it was not repairable but would exchange it for 104. (with out a new carafe and grounds basket) the price was outrageous since they were available on Amazon complete with free shipping for 113. I thought it was terrible that something that was supposed to be a high quality product would fail in less than 5 years and told them so.

Then Bunn had the gall to tell me that 5yrs was an acceptable life span for my brewer - see email I rec'd from bunn below - this is actually from bunn - you just can't make this up

"Tom, I'm sorry you are not happy with the resolution offered. As the manufacturer we work from the suggested retail price, which is nearly 190.00 with your state tax included. We have no control over what other retailers sell our products for. Concerning your machine, I'm not sure at what point your original brewer was replaced/repaired, but the unit you have now is approaching 5 years from the date of manufacture. Even at a 150 purchase price that works out to about 8 cents a day over 5 years. Considering the nature of the usage I personally consider that acceptable."

Tami of Olsburg, KS October 29, 2009

I too am having the same problems that it seems everyone is having with the Bunn Coffee Maker. I was very excited last year to receive a Bunn for Christmas, and have enjoyed many cups of delicious coffee, BUT I am tired of cleaning water up from my counter and floor. I yelled at my husband many times (poor guy) for spilling water and finally had to apologize after realizing it is just a poorly made product.

We will not buy a Bunn product again. Very disappointed and now wary of the fact it could even start an electrical fire. Don't buy a Bunn. Do your research and spend your money with another company.

Shelia of jacksonville, AL October 29, 2009

I have used Bunn coffee makers for many years. If your Bunn is leaking, you most likey turned it off or had a prolonged power failure. You need to reset it. Unplug and empty all water. Leave unplug until told to plug in. Place basket into slot. Fill decanter or pot with water and pour into internal tank. Put pot onto burner area. Wait 3 minutes. Once more fill the decanter or pot and pour into internal tank. Place pot onto burner area. Wait until water flow into pot stops. Pour this excess water out. Now plug in the brewer. Press the bottom vacation switch l to turn on.(o to turn off). Wait 15 minutes for the internal tank water to heat up before using first time.

Terri of Quakertown, PA October 28, 2009

Had our Bunn for 2 years; use it every day; turn it off when on vacation. It now leaks water all over the counter - I wipe it up and a few minutes later another water puddle; sometimes so much it spills onto the floor. Now it's a guessing game if I will get a full pot of coffee in the morning or if the coffee pot will overflow. I should have stuck with my 20 Mr. Coffee pot.

P of MInocqua, WI October 18, 2009

I just wanted to add my complaint about the Bunn coffee maker leaking. I have had mine for several years and it had been great up until the last 2 months. It is leaking from underneath as the coffee is going into the decanter. I will be exploring other brands to replace it with.

marky of Sumas, WA October 2, 2009

My Bunn coffee maker leaks water all over the counter and eventually on the floor. It was an expensive product and supposed to be top of the line....certainly dissapointing!!!

Rick of Plymouth, OH September 14, 2009

Bunn has a big problem with their products leaking water. I have owned 2 previously that leaked after a couple of years. My mother has one right now that leaks very badly and she has had it 2 years. Don't they care? You used to be able to buy the replacement parts but now with an excuse of keeping their UL rating they stopped selling the individual the repair parts. Some one needs to do something!

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