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Debra of Brevard NC (06/09/08)
My daughter in law had not used her Caloric Heritage Series range since yesterday noon. (Sunday) This morning she placed a lightweight cardboard box containing a store bought bakery cake on the stove top. Almost immediately the black glass oven door exploded throwing glass everywhere in the surrounding area. It had not been used in almost 24 hours.... it was not hot. That shouldn't matter anyway as it is allegedly designed to withstand high temps since it is in fact an oven door!
Not only have they lost a stove .... on a limited budget. I have four little grandsons ... two of whom are only 2 and 5 years old. Had they been in the area at the time that flying glass would have been at their EYE LEVEL! Yes, they could have been seriously and permanently blinded.... or worse. I have a picture I am willing to provide of this shattered glass door.
Susan of Chicago IL (11/27/05)
My husband and I were cooking Thanksgiving dinner. My husband was carring a pot of water to the stove and spilled some of the water on the top of the stove.About a minute later we heard a loud pop. We could'nt tell what the sound was. Soon after we heard it again and saw flames coming from our stove! This appeared to be electrical. I can't believe this little bit of water could cause such a hazard on a 5 year old stove!
We are in the market for a new stove.
Shelley of Racine WI (06/14/04)
The glass on oven door shattered for no reason. I was in other room. kids were in bed sleeping. I heard a deafening crash and stood in shock as I realized what had happened. I had not used the oven or stove at all that day (June 13, 2004) this is a about a 12 year old stove.
Need to replace stove. Glass everywhere in kitchen.
Dale of Portland OR (02/22/04)
Just moved in to new place 3 weeks ago. Wife preheats the oven to 400 degrees throws in a pizza and asks me to come and touch the door of the oven to see if it is normal temperature. I touch it and estimate that the metal on the OUTSIDE of oven door was 400 degrees. Today we find out what happens to hard plastic left on top of the oven when using the oven only. We were not using or did not accidentally turn on top of oven burners. The hard plastic containers melted to the only burner that it was on. Further investigation revels that there is a pipe on the right back burner coming out the middle that seems to act like a heat vent for the oven. 400 degress coming out that pipe. After reading the other feedback I am sure the Caloric Heritage Series oven that I have is not a single case incident. Owners/Users of the Caloric Heritage Series Oven BEWARE. Just glad my 7 year old daughter is now responsible enough not to touch it.
The plastic that melted did start to smoke and a little fire but the flame was small and light in color.
Ann of Lynwood IL (10/25/03)
I recently bought a home that had a Caloric Prestige Series stove. The oven door glass is cracked on the inside. I opened your web-site to purchase a new door. I read a complaint from Stacie of Nekoosa Wi.regarding a child who severly burnt his hand on the outside of this type oven door. I am now conviced my glass cracked because of the interior oven temperature, perhaps during the self cleaning process. I have decided to purchase a new stove from a different maker.
Nancy of Lake Station IN (07/19/03)
My stove is 8 or 9 years old My son was cooking a pizza and a few minutes after he took it out the door shattered there is something very dangerous with these stove the public needs to be aware
Dorothy of Oak Forest IL (03/30/03)
after using oven for one hour at 350 degrees, oven was then turned off and several minutes later the entire outside glass door shattered.
kitchen floor severly scratched cuts and abrashions occured with cleanup. oven unsafe at present time.
Arnold of Denver CO (03/06/03)
Like Chris in California, our 8 or 9 year old Caloric Prestige electric stove had a fire. The oven was on when the oven element suddenly started glowing in one spot, then started burning there. A fire extinguisher did not stop it. The fire stopped when the power was turned off.
Lu-Ann of Leamington ONTARIO (03/03/03)
We heard a large bag at 7:00 a.m. - jumped up and found that the glass oven door had exploded all over the kitchen floor. The oven/stove had not been used since 6:00 p.m. the night before. It was cold to the touch.
Luckly my 6 year old and 2 year old were not in the kitchen at the time. They may have been seriously injured. What could have happened.
Magdalena of Soringfield MA (09/07/02)
This oven came with the house we bought less than two years ago. While I was baking some chicken at 350 degrees, the oven door glass exploded, just missing my face. I had just checked the chicken moments before.
For about a week later I had horrible involuntary neurological movements throughout my body and an inability to concentrate or sleep. I am still feeling the effects of the incident and only today, a few weeks later, have I felt I could even deal with this on any practical level. I am always tense now and can't seem to shake off this subtle fear and depression. Since the incident I have been over sleeping and ill at ease. It did indeed sound and feel like a bomb had gone off. The glass shattered into hundreds of pieces - I have saved them all in a box. I am very afraid of the oven and don't know what to do next. I want it out of my house, but not before this is reported and dealt with in some manner that warns and protects other consumers.
Brian of Windham OH (07/12/02)
My wife just got done cooking garlic toast in our oven and we were sitting a few feet away at the kitchen table eating dinner when the entire door glass broke into a million pieces for no apparent reason.
We all were at the stove getting food for dinner just before the glass door shattered.
Mary of Calgary ALBERTA (05/09/02)
We purchased a Coloric gas range about 6 years ago and have had nothing but problems with it. The timer has gone twice. The oven door is warped, also the indicator that controls the gas and air in the oven has been replaced once and now needs replacing again. The drip pans are so cheap,also the heat has made them all black. We have had to pay for all of these repairs and are not pleased with this appliance. We wouldn't recommend anyone ever purchase such an all around cheap appliance.
Frieda of Little Rock AR (02/09/02)
About 1 1/2 year ago, I had used the oven at about 12:15 pm for approximately 15 minutes at 375 degrees and then turned the oven off. About an hour and half later, the outside glass in the oven (the glass is the siae of the oven door) started popping and cracking and falling out on the floor. (The inside glass did not break.) If someone had been standing in front of the oven door when this happened, injuries could have occurred. The oven repairman had no idea what would have made the glass break as it did. Now, I am having the problem that the top of the range is caving in the center (between the two rows of gas burners.) The problem is getting worse as the stove is used.
The outside glass in the oven door had to be replaced. The top of the stove will have to be replaced (if the parts can be found, which was a major ordeal with the glass in the door) and, even then, the problem is still not solved as to the cause which means that either problem may recur.
Ivy of Fair Lawn NJ (01/09/02)
I have the double oven with stove top model. I splashed something on the panel with the switches to turn on my stove. It was near the light switch(next to the nob to turn on the stove.
A piece of food dropped on the panel near the light switch. I went to remove it and got a terrible shock.
Ellie of Poolesville MD (11/25/01)
Glass cover of oven door exploded & shattered to the floor whil on 300 degrees. Cause unknown. Fire Dept. checked but was puzzled. Also, oven valve not working. Oven does not shut off. Unburned Gas leaking from temperature valve. We almost died.
Glass door replaced for $80. Valve - don't know yet.
Janie of Cary IL (06/03/01)
My husband and I purchased a home from Town and Country builders in 1991. Our home came with a Caloric Heritage Series oven. This morning when my husband came downstairs, he was surprised to find that the oven door glass had exploded all over the kitchen. The oven has not been used since Friday evening (6/1/01). The oven glass exploded during the night between the hours of 12:00AM and 8:30 AM on 6/3/01. I have tried contacting the telephone number listed in the book that came with the stove but it is only a fax number. The glass shards were found as far away as 11 feet from the oven door. I cannot imagine what would have happened if someone had been standing in front of the oven when this occurred. I cannot understand how this could happen. I have taken pictures of the oven door and the glass all over the floor. My husband has swept up the glass shards and we have saved them in case anyone would like to examine them.
I am very upset and emotionally tramatized. I want this oven out of my house because I am afraid of what else could happen. I am afraid to use the range or the oven. I am going to be forced to replace this oven and I will be forced to eat take out food until this is resolved. Can you please tell me who I should contact to get resolution to this problem.
Helen of Prescott AR (04/26/00)
All of the sudden the glass of my oven door exploded and shattered. The oven had not been on for over Nine Hours. Could you please explain this? We have a friend that has had the same problem with the same make of stove. Could you please let us know something very soon?
A large mess in my kitchen, a stove that we can't use right now and missed time at work to take care of the problem.
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