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Choice Home Warranty responds: Claudia of Nashville, TN June 16, 2009 - We are not and have never been associated with National Home Protection, this is a lie and is damaging to our reputation. Tomi of Marietta, GA March 19, 2009 - We have no customer by this name in the entire state of GA. Please remove this post as it is damaging to our reputation. rcl of jacksonville, FL July 3, 2009 - Choice Home Warranty does not currently sell warranties in the state of Florida, therefore this complaint must be fraudulent, Please remove this post as it is damaging to our reputation. Charles Dillon R. of Mendham, NJ April 2, 2009 R. of Mendham NJ (04/02/09) Briefly, you are required to have professional service people come in yearly to perform maintenance for each appliance or system in your home, and you have to keep the records for 5 years. Even the IRS only asks for 3 years. The home owner is not allowed to perform this maintenance. So assuming a home has a heating system, AC, a hot water heater, appliances, etc., you are being forced to spend money on each of these yearly or they will refuse to honor the warranty. In order to cover these items requires you to spend 500, 600, 700 per year. Add that to their contract price and you are now talking about an insurance policy that really costs between 950 and 1150 EACH YEAR. In two years time if you just put this money in a savings account you would have enough to pay for almost any system that broke. So, bottom line, how does a Choice Home Warranty make economic sense? IT DOESN'T. Oh, one other item. My problem was a hot water heater. I had been with American Home Shield for three years, as was my neighbor. He had a similar problem last year and they replaced his water heater for the 55.00 service fee. Foolishly I had decided to switch to Choice and they refused to honor the contract due to section 9.1.2 even though I could prove that I'd had continuous coverage. Incredibly they even have an out there. If you don't show them proof of an existing contract within 15 days of signing up with Choice, they act as if an existing contract never existed! DUH!
So I had to spend 1900 today and I can't get out of the Choice contract, but I will never get another one of these contracts again. Tomi of Marietta, GA March 19, 2009 Tomi of Marietta GA (03/19/09) Tracy of Fountain Hills, AZ January 21, 2009 Tracy of Fountain Hills AZ (01/21/09) Report Your Experience
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