Complain about a product or service

Commercial Electric

Paul of St.Louis, MO September 4, 2009

I bought light blubs with a 7 year garentee. When burn out before 7 years I would call the consumer number they would ask for the number on the blub and if it fit into the time period they would send a new blub.

Now when I call the phone number listed I get a recording "all cirtuits are busy please call again later" after a week of calling same message. If they are not going to respond it sounds like a phony number and therefore there is no way to contact the company. Question or complaint: How does one make contact as before?

Bernadette of Mansfield, TX April 26, 2009

I purchased some of the new bulbs that is supposed to last 5 - 7 years. Two of them burned after a year. It smoked and had a terrible order. I would like to get a refund from commercial electric. SKU 292460 MODEL EDXO-14

Chris of Laguna Niguel, CA March 6, 2009

Chris of Laguna Niguel CA (03/06/09)
My contractor purchased ten florescent lighting fixtures from Home Depot, made my a company called 'Commercial Electric'. The lighting fixtures in question come with a vertical florescent light bulb that 'snaps' in to the four-prong outlet. So far, three of the light bulbs have just fallen out of their fixtures, and shattered, and in one case, one fell and broke on my head. I notice that the very tiny clips that hold the light bulb in place is highly sub-standard, and should be recalled.

I am especially upset by this, being my city and state requires by code that I use this type of lighting in my kitchen and bathrooms. Dangerous falling light bulbs that could cause serious injury.

Christopher of Mastic Beach, NY October 8, 2008

Christopher of Mastic Beach NY (10/08/08)
2 seperate times two seperate energy efficiant light bulbs purchased seperate times from same store when bulb usage nearing end of usage become extreamly hot and start smoldering. 1 instance ignited and flames were produced as a result

FIRE

Nancy of Simsbury, CT February 6, 2008

Nancy of Simsbury CT (02/06/08)
I had a Commercial Electric bulb Model ES42 start smoking while in a light fixture. It had a horrible odor to it also. Tried to return the bulb to Home Depot and they wouldn't accept it because I didn't have the original package. When you smell the bottom of the bulb you could smell the burn odor. The girl at the returns counter shook the bulb so hard that she shook something loose and blamed it on me.

Fortunately my house didn't burn down. All I want is the price of the bulb back - 7.50.

Joseph of Frederick, MD November 25, 2007

Joseph of Frederick MD (11/25/07)
My model SKU # 738-704 23 watt florescent light bulb overheated with electrical odor.  There was no smoke noted. The base of the bulb (not the fixture) is visibly overheated and the base has blistered due to heat.

Home Depot would not accept the bulb without a receipt which I am searching for at this time.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.