John Deere Reviews

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About John Deere

Pros
  • Easy to maintain and service
  • Good cutting ability
Cons
  • Frequent mechanical failures
  • Poor customer service experience

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John Deere Reviews

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    Page 1 Reviews 0 - 10
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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed May 27, 2026

    Unfortunately, I have been waiting my whole adult life to purchase a Deere. I have a shed that's painted in the green and yellow Deere colors and the real colors that the shed store purchased from Deere to my play set in green and yellow. I finally did it. Went to a local Deere dealer here on Long Island and got the Z320M zero turn. Besides the salesperson not giving me all the information needed about the John Deere promise, which is more like the haha, you thought so promise, it is the worst machine I have ever used.

    Told the salesperson that I would pay the 600 dollars to have the 1000 dollar bagger installed by them. Lucky day my Deere is arriving, well, the bagger was not installed like I had asked. Ok, cool, I didn't pay for it so kinda no harm no foul. Spent the next 6 hours researching how to install it correctly because I was told by the sales person if anything was scratched, dented, broken or missing, it would not be covered by warranty. Got it all together, but unfortunately didn't need to use it because I had already done my spring clean up with my 10-year-old pulon pro 42-inch tractor. This was on April 17th. If anyone knows Long Island they know we had a cold and wet April and early May.

    May 17th, the first day I was able to use the mower, and boy was I excited. Well, besides being covered in grass and dust from everything blowing out from under the deck, it was leaving clumps everywhere. I was so upset and disappointed at how poorly this mower was mowing. I called the dealer, but they were closed. Called again on Monday to only be told that there was a John Deere promise. If I didn't like it, I had 90 days to return it.

    The sales person same one mind you told me he had to check with his manager and would call me back. Tuesday, May 18, 3 pm, still no call back so I called them only to be told I was going to call you. Unfortunately, the promise was only 30 days for you. Well, I was pissed. Called to speak to the manager and he told me that if I wanted to return, I had to take a 33% loss on a 5000 dollar machine after only using it for maybe an hour and a half. He told me I had to call John Deere and see if they would honor the promise because I was over the 30-day period.

    Called John Deere Financial 3 days later with back and forth calls between the dealer and John Deere financial, well nobody wants to honor the promise. Ugh even more mad about this whole process. So now I am stuck with a machine that makes me dirtier than any mower I have ever used while mowing, while also leaving more clumps of grass than I have ever left with my 750 dollar pulan pro. None of this sat right with me so I lift the mower to try and understand why it is leaving so many clumps. Well, the bagger chute sticks about 4 to 5 inches into the deck, leaving a huge pocket before the grass can even get to the chute opening. Well, I now know why it is leaving so much grass and why half the grass and leaves are just blowing out from under the deck.

    All in all, the "Cadillac" of mowers, the green and gold, the standard of excellence, is the worst purchase I have ever made. On top of John Deere not wanting to help and the dealer/sales person not being at par with what the Deere brand should be if woukd never recommend anyone to buy a Deere. I have used just about every brand of mower in my years of working outside. I was a landscaper as a teenager young adult so it's not like I don't have any experience in this department. I am currently still a blue-collar guy who works outside every day. Please excuse my poor penmanship, college was not my route. I am not the most well-written person out there. Utterly disappointed, stuck with John Deere mower owner. I would give it 0.1 ☆ but unfortunately, I can only give it a 1.

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    Reviewed May 20, 2026

    Three weeks into cutting season with a brand new x370 riding mower - and the thing just stops dead in its tracks. Drivetrain/transmission belt came flying right off. The Oil filter was also on way too tight from the factory. Tried to convince the wife to go with a Cub Cadet but she wouldn’t listen. John Deere’s just aren't made like they used to be. Now the dealer is saying it’ll be weeks before the belt can be put back on. Something that should take only minutes.

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      PriceRates

      Reviewed May 16, 2026

      John Deere is a disgrace to the American farming industry. You screwed John over. A farmer who you messed up a deal for and destroyed. Shame on you Rick! My family has been buying this over priced junk farm equipment for generation. Never again. We are now using your competitor. John Deere will be bankrupt in 10-15 years.

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      Customer ServiceCoverageTech

      Reviewed May 13, 2026

      I bought A1025R with all the attachments from tractor central in Cameron Wisconsin $30000 package. I get it to my house, and I went to mow and only made it 1/4 of a round of my yard. And the PTO shaft came out from under the tractor. I called them. They came and picked it up after several attempts. They Let me have a loaner to mow my yard. And then in conversation with the salesman, I said that it was hard for me to believe there was no damage done under the tractor when the PTO shaft, let loose at 2100 RPM and he said that there was no damage done, except I had an oil leak and they fixed it.

      I got it back today. I mowed the yard with it. It worked now. I've taken the deck off the tractor and I crawled underneath. They put the same PTO shaft, in that came out before, and the belt that runs the mower deck has a nick in it, and they couldn't even replace that. I would not recommend service or buying anything from these people. Total disappointment. Never again.

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      Reviewed May 4, 2026

      I own an X758. This is the 4th John Deere mower I have purchased over the last 45 years. Very disappointed with the plastic construction of the steering column!! I have the same plastic parts in my 3039R tractor as well!! I have to say that my next investment this week will not be a Deere!! Going to Kubota!! Done with lower quality construction in your what should be higher standard machines!!

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      CoveragePriceMaintenanceStaff

      Reviewed April 24, 2026

      I have the recalled D105 lawn tractor. I keep it maintained until finely the plastic made cheap transmission failed. They designed this tractor to fail using plastic components as well as a poor engineering standpoint. My old craftsman at least had a removable back panel to access the rear where the d105 you must pick apart and drop the axle and transmission to get in there to replace a belt or other. The injection molding has empty cavities designed to trap grass and dirt around both primary and secondary areas of transmission should be made hollow on one side with flat side facing up. A whole threaded bolt for a bearing guide was another engineering flaw I seen. They make it to where they want you to bring it in to service to get more money from you.

      Last John Deere product I ever buy. The engineer who designed these should be fired. Literally a heat sink design to cause plastic components to hot weld. I’ve seen the same poor thoughts poured into the L series and pro lines. Some higher up models do have metal transmission parts but still in a poor housing and poorly designed maintenance abilities. Now I know why farmers got angry because John Deere would lock them out of self repairs and other. It runs like a Deere, a Deere with chronic wasting disease.

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      CoveragePunctuality & Speed

      Reviewed April 24, 2026

      I ordered a John Deere compact lawn mower back in early March and still to date they can't tell me when it'll be delivered. This is my fourth. The purchase of a compact tractor with john deere, the worst experience I've ever had maybe change brands next time.

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      Customer ServiceContract & TermsPriceMaintenanceStaff

      Reviewed April 20, 2026

      I purchased a John Deere S130 Model Riding Mower and the product stopped moving in the middle of my mow. The product is less than a year old and under warranty. I called 2 separate John Deere locations - Both customer service professionals were curt and rude. They each told me it would be between 1.5 to weeks, to 1-month in order to fix. It is under warranty and they are still charging me for pick up and drop off to even look at the mower. The experience I am having currently is unacceptable. I would recommend anybody to STAY AWAY from any John Deere Product moving forward. This has just been an awful experience.

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      Reviewed April 16, 2026

      Heads up to anyone looking at new tractors, and are thinking about getting mulching kit. Don’t waste your money because they change design and it’s made out of plastic, so spent $320 for a piece of garbage that neither John Deere or Sunshine Solution Equipment want to stand behind their product. Buyer beware of these folks.

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      CoveragePriceMaintenance

      Reviewed April 16, 2026

      I purchased John Deere riding lawn mower in July 2025. At the start of the season 2026 it would not crank, Home Depot sent me to the local dealer to get service "James Rivers Equipment". They kept the mower for two weeks, when I Picked up the mower they said it was a loose battery terminal. They then asked for $76 for the service, I questioned the warrantee and was it informed it only covered manufacturer defects, so I said some one didn't tighten the cable correctly. James River and John Deere stand behind this and insist it's not covered. It's not the amount of money to tighten a loose battery terminal. It's the point of a warrantee which clearly they will find any way to get out of. Please anyone considering buying the more expensive John Deere product please be reconsider as the warrantee is worthless.

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      John Deere author review by ConsumerAffairs Research Team

      The John Deere Company is the oldest lawn care company with a 175-year history. This company's distinctive green and yellow riding mowers offer homeowners feature-rich options for their lawn care needs.

      • Innovative designs: This company has pioneered many lawn equipment innovations.

      • 5-acre mowing: Powerful, high-speed mowers are equipped to handle extensive lawns.

      • 9 MPH speed: A fast mower cuts down on lawn maintenance time.

      • Residential focus: This riding mower line focuses on consumer-grade needs.

      • Implements: The attachments and implements expand the John Deere riding mowers' functionality, such as a tiller to prepare soil for planting and a box scraper for yard digging.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      John Deere Company Information

      Company Name:
      John Deere
      Year Founded:
      1837
      Address:
      1 John Deere Pl.
      City:
      Moline
      State/Province:
      IL
      Postal Code:
      61265
      Country:
      United States
      Website:
      www.deere.com