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David of Salado, TX August 13, 2008
David of Salado TX (08/13/08)
Last year I bought a JD L130 series riding mower. I bought it with one year interest free no payments in October 2007. The tracter has a total of 32 hours operation on it. It was at the 32 hour mark when I was mowing that the mower started making some noise and then the belt came off. After some examination, I saw that the middle spindle had completly seperated from the deck and had fallen through. When I got the tractor back to the garage and took the deck off, I noticed that the middle spindle was missing two bolts. Either they were never installed or they were not properly installed. The JD dealer told me that those bolts are designed never to come out. I am guessing that he insinuates that I took them out becasue he said he would not cover that item under warranty and the cost to replace the deck now is at 1100 dollars, half of what I paid for the mower. I am going after JD on the basis of the Unform Commercial Code on implied warranties and sellers remedies.
Debbie of Big Rock, IL August 12, 2008
Debbie of Big Rock IL (08/12/08)
We bought a John Deere 190C automatic lawn mower from Lowe's a couple of years ago. Right as the 2 yr. warranty was expiring, we started to have nothing but problems with our Deere. First one of the pulleys broke so we had that fixed. After the warranty expired (within one month) the belt kept popping off and the tension was tight. Finally we thought we fixed the problem with the belt coming off, and then it kept blowing fuses and the PTO wouldn't work.
The dealer came to pick up the tractor and wanted 58.00 for pickup and delivery and we only live maybe 7 miles away! Ripoff!!! It took the dealer 2 weeks to fix the tractor. They said the wiring harness got stuck on a pulley and shorted out the PTO. Hmmm, sounds like a design flaw to me!! Had to get a new wiring harness and new clutch, not to mention a new fuse.
The kicker... I mowed my lawn for about an hour after getting the tractor back home from the dealer and guess what? The front left tire fell off!! And I just got it back from the dealer!! Needless to say, I will NEVER buy a John Deere ever again as they are JUNK! They are NOT quality machines. I will stick with Kubota tractors from here in out!!
Mary of Cypress, TX August 12, 2008
Mary of Cypress TX (08/12/08)
In October of 2004 we purchased a John Deere Gator HPX. It ran pretty good for about a year and a half but for a 10,000 vehicle we expected more. We have spent over 5,000 on repairs since then. We were always told there was nothing they could do for us. Finally we were able to get the name of the regional rep, these guys don't like to have their names out there..pretty spineless!! They are willing to buy our gator for what I could sell it to anyone else and then sell us another.
I will never own any product from John Deere againl. They then will sell this gator to some unsuspecting buyer. So to that employee who has worked for John Deere and is tired of all the complaining, I did buy my gator from an authorized John Deere retailer and am still getting a very bad deal from them. May be Steve, you should tell them to stand behind their products and quit being so spineless. John Deere is a terrible company. Their product is no longer a quality product. Eventually their reputation will catch up to them and they will go out of business. The sooner the better.
We are out over 5,000 in repairs and now have a gator that will not stay started. Marti of New Smyrna Beach, FL August 11, 2008
Marti of New Smyrna Beach FL (08/11/08)
I purchased a Deere Tractor GT245 in 2005 at nearly 6,000. It ran good and cut good. At approx. 65 hours and 11 month later it refused to start. Gas poured out of the engine and on to the floor. I had the dealer pick it up and they claimed there was too much oil in the crank case. The changed the oil and filter and also sharpened the blades.
I expected to pay for the sharpening but not the other service. They claimed the repairs were not warranty items. I had not over filled the oil. The machine was brought back and used twice then the same thing occurred. Back to the shop and they claim to have put a new carb. on it. This time they did not charge for the repair. Apparently what should have been done the first time.
The engine did not run as fast as before, but it started good with the exception of about 3 times during the next year. During those times it did finally start, so I did not complain. Yesterday the same thing happened. Won't start, gas pour out of the engine and the oil now has gas in it. Now I can not mow and am sure I will be stuck with another repair bill. I bought a JD because I wanted the best! Lesson learned.
Currently only out the 1st repair bill of over 100.00. I am sure they will slam me with a repair bill and tell me it was bad gas or service needed or trash in the fuel. There is a problem with those engines that they will not admit. Ernest of Simpsonville, SC August 10, 2008
Ernest of Simpsonville SC (08/10/08)
I have heard many times that nothing runs like a Deere so I took the plunge and purchased a John Deere JS45 front caster walk behind mower from my local Lowes store. I mowed my lawn one time and later found a surpise.
A large plastic part that attaches to the grip and control area came off when the plastic washer-like part broke off. Why use a cheap plastic part as an attaching point that can break off so easily on such an expensive mower?
The BIG surprise came when I went to move the mower to another part of the garage, I found a large (6-7 round) oil puddle on the garage floor under the deck. It seems that it leaks oil right at the front just behind the valve cover. I cleaned it up and tightened the valve cover screws thinking that this was the problem. Well, the leak was back within a few minutes. It seems that the leak is coming from somewhere in the lower front part of the engine.
I took it back to Lowes and got a full refund. I also found ackward using the 'Mowmentum' lever that controls the rear traction speed. You have to push this lever forward as you are walking, making it a bit touchy to handle. I was really disapointed at how bad such an expensive brand new mower can be. Mark this as my last John Deere mower.
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