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Mary of Cypress, TX August 12, 2008
Mary of Cypress TX (08/12/08)
In October of 2004 we purchased a John Deere Gator HPX. It ran pretty good for about a year and a half but for a 10,000 vehicle we expected more. We have spent over 5,000 on repairs since then. We were always told there was nothing they could do for us. Finally we were able to get the name of the regional rep, these guys don't like to have their names out there..pretty spineless!! They are willing to buy our gator for what I could sell it to anyone else and then sell us another.
I will never own any product from John Deere againl. They then will sell this gator to some unsuspecting buyer. So to that employee who has worked for John Deere and is tired of all the complaining, I did buy my gator from an authorized John Deere retailer and am still getting a very bad deal from them. May be Steve, you should tell them to stand behind their products and quit being so spineless. John Deere is a terrible company. Their product is no longer a quality product. Eventually their reputation will catch up to them and they will go out of business. The sooner the better.
We are out over 5,000 in repairs and now have a gator that will not stay started. Marti of New Smyrna Beach, FL August 11, 2008
Marti of New Smyrna Beach FL (08/11/08)
I purchased a Deere Tractor GT245 in 2005 at nearly 6,000. It ran good and cut good. At approx. 65 hours and 11 month later it refused to start. Gas poured out of the engine and on to the floor. I had the dealer pick it up and they claimed there was too much oil in the crank case. The changed the oil and filter and also sharpened the blades.
I expected to pay for the sharpening but not the other service. They claimed the repairs were not warranty items. I had not over filled the oil. The machine was brought back and used twice then the same thing occurred. Back to the shop and they claim to have put a new carb. on it. This time they did not charge for the repair. Apparently what should have been done the first time.
The engine did not run as fast as before, but it started good with the exception of about 3 times during the next year. During those times it did finally start, so I did not complain. Yesterday the same thing happened. Won't start, gas pour out of the engine and the oil now has gas in it. Now I can not mow and am sure I will be stuck with another repair bill. I bought a JD because I wanted the best! Lesson learned.
Currently only out the 1st repair bill of over 100.00. I am sure they will slam me with a repair bill and tell me it was bad gas or service needed or trash in the fuel. There is a problem with those engines that they will not admit. Ernest of Simpsonville, SC August 10, 2008
Ernest of Simpsonville SC (08/10/08)
I have heard many times that nothing runs like a Deere so I took the plunge and purchased a John Deere JS45 front caster walk behind mower from my local Lowes store. I mowed my lawn one time and later found a surpise.
A large plastic part that attaches to the grip and control area came off when the plastic washer-like part broke off. Why use a cheap plastic part as an attaching point that can break off so easily on such an expensive mower?
The BIG surprise came when I went to move the mower to another part of the garage, I found a large (6-7 round) oil puddle on the garage floor under the deck. It seems that it leaks oil right at the front just behind the valve cover. I cleaned it up and tightened the valve cover screws thinking that this was the problem. Well, the leak was back within a few minutes. It seems that the leak is coming from somewhere in the lower front part of the engine.
I took it back to Lowes and got a full refund. I also found ackward using the 'Mowmentum' lever that controls the rear traction speed. You have to push this lever forward as you are walking, making it a bit touchy to handle. I was really disapointed at how bad such an expensive brand new mower can be. Mark this as my last John Deere mower. William of Lakeland, FL August 8, 2008
William of Lakeland FL (08/08/08)
Purchased a new John Deere model JS-40 self propelled mower on March 19, 2007. The the mower worked good for the first season, although in Florida you have to cut greass 12 months of the year. This season the mower failed to perform properly, left front wheel broke, enging failed to start.
The last time I started it...it took 40 pulls before the enging would start. I contacted Lowe's about the problem and they told me to bring it in and they would send it out to an authorized dealer for repairs. Well the mower sat at Lowe's for to weeks before the authorized repair company came to get. I tried to find out where the mower was sent for repair so that I could find out when the repairs would be finished and I could pick up the mower...Lowe's didn't have that information so now I am stuck!
This mower has been by far the worst mower I have ever owned...I deeply regret purchasing it! I replaced my 11 year old Honda mower with this John Deere which was a big mistake...my Honda served me well for 11 years and only had to go in once for a tune-up. The Honda always started on the first or second pull...fantastic machine. I would never purchase another John Deere product again...poor quality, poor design and lack of dependability...I only hope that one day they call me to say the mower is fixed and to come and get it. I will mostly try to sell it and then purchase another Honda. One tries to support American made goods but when they are crap your left to purchase quality mfg foreign products.
I received painful blisters on my fingers from pulling the start cord 40 times and my arm was sore from pulling. Murphy of Bartlett, TN August 8, 2008
Murphy of Bartlett TN (08/08/08)
John Deere 130 lawn tractor, piece of junk. 34 hrs, bearings gone, runs poorly, son in law has identical mower and bearings fail consistently, John Deere unresponsive, needs class action lawsuit as these mowers are plagued with problems anf poor workmanship.
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