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Emeril Cookware

diane of manahawkin, NJ November 22, 2009

the first time i used my emeril cookware the teflon on the frying pan peeled off.

Geri of Melville , NY November 11, 2009

I returned my iron clad griddle- as it was rusting. I then received it back telling me my claim had been denied- I cleaned the griddle over and over again following the same directions and the rust just keeps surfacing. I can not cook with this griddle at all- It was part of a set that I bought. I am very disappointed and hope that Emeril is aware of how the prduct with his name on it is being represented.

Mary of Greensboro, NC November 6, 2009

Yesterday I was making beef stew in my 3 quart Emerilware cookware. It was simmering at a real low temperature and suddenly we heard a pop in the kitchen. My husband went out to see what it was and found the glass top of the saucepan had exploded and put a hole in it. There were little pieces of glass all around the pot and in the stew so we had to throw the whole pot of stew away. How do I go about getting a new lid, preferably metal so this won't happen again. I have two more glass lids for other Emeril pans and now I am afraid to use them.

sonya of belleville, MI October 26, 2009

I recieved a 10pc emeril stainless steel cookware set, for my anniversary from my mother-in-law. When I attempted to use it, everything stuck to the sauce pan. I have not been able to speak with anyone concerning this. The company that she purchased this item nt longer exist. I have the receipt, but product is NO GOOD! Please help me.

Rudy of Athens, GA October 22, 2009

I purchased an 8 in. Emeril por-clad skillet a few months ago for cooking eggs at breakfast. I have tried all forms of lard, oils, butter, margarines, and cooking spray and have found nothing which will keep the foods from sticking. I also have not cooked (after I gave up on eggs) anything which will not stick to the skillet. I would give it to Goodwill but I don't want another user to lose a significant portion of their meal stuck to this sorry pan. I believe harness leather would stick.

Carol of Newton, NJ October 21, 2009

We purchased an Emeril 1 quart saucepan from Marshalls. After several uses the pan is now giving off a strong burning smell and does not cook food in it. The welded bottom of pan is starting to separate from pan itself. The saucepan is useless and potentially dangerous to use. We would like to have the defective saucepan replaced.

Carol of Saint Petersburg, FL October 17, 2009

I bought 3 pieces of Emeril Cookware, two sauce pans and a larger 3 quart pan with lid shaped like a frying pan. The sauce pans stain badly, but I decided I could live with that. Today, I used the larger "frying pan" shaped pan for the first time to cook a roast. I heated the pan first so that I could brown the roast on both sides before adding water and onions and covering it to cook till tender. I have always done it this way but this was my first time with my beautiful Emeril pan. I put the roast into the preheated pan and stood there with tongs in hand to turn it over when it was browned on the side that was placed down. To my total and unbelievable amazement, after about a minute, I noticed silver colored metal oozing out from the seam on the outside of the pan! I pushed the pan back off the front burner to the back burner and turned the burner off. Silver-colored metal was oozing out the side of the pan in three different places.

The pan has an inlaid copper-colored (I assume it is copper)layer inserted just above the pan's bottom layer. (all three pans do). The silver-colored metal was oozing out of the top side of the seam between the copper and the pan. Metal from one of the oozing sites had actually puddled on the metal rim around the stove's burner that I was using. I stood there in horrified amazement. I was thinking what if I had walked away for a minute. I might have really had a molten mess on my hands. My first thought was had the stove been too hot. But, then I thought, I've been making roasts just like that for 33 years on that same burner on that same stove (it's electric). The only thing different was the new pan! Good grief. After I calmed down, I hunted for my receipt so I could take all 3 of the pans back. I did not want to take a chance with the other two after this experience. I couldn't find the receipt. It's been a month or so, so I decided to take some photos of my stove and the oozing mess which has hardened on the stove's metal rim so the Home Goods store would know I was telling the truth and give me a refund.

The pans were not in a set, I bought them individually. And, I suppose because I bought them in a discount store, they did not have tags on them saying how to use them or if you could use high heat, etc. I assumed they could be used like any other pan. I thought they were probably stainless steel because they were Emeril. I didn't think you could melt stainless steel and all my other pans were aluminum and they never melted when I used them. I am very confused as to how something like this could even happen, at all.

However, I think it is a disgrace that a product with Emeril's name so beautifully engraved on the handles and bottom's of the pans could be so shoddy as to do this!! So, I feel it is important to report it. Even if I did buy them in a discount store, they should be of decent quality because they are under a name that should be synonomous with and represent high quality in the cooking department! I am going to try to get my money back but I don't even remember the prices. As an aside, I am also upset because I am now afraid and unwilling to cook the 14 roast because I don't know if it's safe to eat or has been contaminated. Please post this so others will know and not make my mistake. I am sure you will abbreviate it but I had to give all the details because I really found this to be upsetting. I love Emeril's show but I bet he isn't using this cookware. He should be ashamed to have his name affiliated with these pans.

Melissa of Bartlett, IL September 27, 2009

I was cooking green beans on the stove on low in my small emeril pot. I have the stainless steel with copper pots. After all of the other food was finished cooking I went to pick up the pot with green beans to drain it in the sink and when I picked it up the bottom of the pot just fell off. I am very lucky that it fell onto the counter and not on me, but this grey powder was all over my stove, counter and floor. We got these pots for a wedding gift only three years ago. We care and use the pots properly but regardless of that, this should not happen to a pot. Luckily I was not hurt, but if nothing is done about this product someone eventually will be.

Lyndi of Milan, IL September 3, 2009

I received a set of Emeril cookware 6 years ago for our wedding. It was purchased at Bed Bath and Beyond. This morning I was cooking eggs in my larger 2 quart pan and it basically exploded at the bottom. I went spoon out my eggs and all this gray powder substace came out from the bottom of the pan all over the eggs. No one was harmed but this is ridiculious. These pans are not only expensive but also claim to be non stick and frankly these are the hardest pans to clean because they always stick, no matter what you cook. Are there any recalls on these pans? I see numerous complaints out there.

Eileen of Fairfax, VA August 29, 2009

Over the past 6ish months, I have purchased and exchanged/returned probably 4 of these enameled cast iron dutch ovens. When I first came across the Emeril 6.5 quart trinity pot at Bed, Bath & Beyond for 100.00 (80.00 with their store coupon), I was delighted, thinking it was a quality competitor to Le Creuset. The first time I used it, it bumped against the side of my sink during washing and a big piece of enamel chipped off. I exchanged it with no problems. But to my dismay, this happened with each subsequent pan I brought home, no matter how careful I was. The slightest bump dislodged a piece of the enamel. So, I returned this, would not recommend Emerilware, and am now the happy owner of a Le Creuset 7.5 qt french oven. It costs about twice as much on J&R.com, but I think the quality and dependability of the brand are worth the investment.

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