Complain about a product or service

Four Seasons Sunrooms

Janice of Niagara Falls Canada (11/01/06)
four seasons sunrooms by warren in niagara on the lake, ontario canada was very good at selling this sunroom and expecting the money. when they put up the sunroom it leaked around the bottom and finally after many attempts at caulking they had to take the whole thing down and put it back up. it solved the problem and i was very happy. finally they came and put the siding on it and ever since then the condensation inside is so bad that it drips and puddles all over the floor. bill never returns my phone calls and the solutions that he came up with did not solve the problem. it is a very expensive sunroom and this should not happen. this is part of my living room and its the same temperature.

this is a vinyl sunroom and there is no damage yet but if it keeps up it wiil ruin the laminite flooring inside.

Ginger of Alanson MI (9/2/03):
We purchased a sunroom. When we called them about problems with it, they would not return our calls for months. When they did call and visit, we found out they do not back anything. They did not install it properly or finish it. Pretty much brushed us off.

The room has leaks that caused mold to grow and turn black. We had to remove paneling and insulation to expose damaged wood and walls. They came back and did the calking outside that was never finished and a wall that was not level with hit with a mallet but not fixed. They gave us suggestions on how to fix it ourselves.

Adele of Little Egg Harbor NJ (6/18/03):
I bought my townhome approximately eight months ago. Since that time I continue to have water leakage in the sunroom. Although the perpetrator was here twice in seven months and could not locate the source of the leak, my numerous calls to him usually go unheeded, or scheduled visits are not carried out. I do not receive a courtesy call at these times, therefore waiting all day in vain.

The few times that I have spoken with Mr. Greene he tells me it rains so often that there are not enough dry days in between for him to do any caulking. This is not the case as there have been many times between rainy periods that he could have worked. On that note, because of the frequency of rain, the damage in the room continues, and I am not able to use it. I truly believe that I have been more than patient, however I now feel very frustrated and pessimistic, wondering if Mr. Greene is simply waiting for the guarantee on his room to end at the end of this year.

The sunroom continues to receive extensive water damage to walls and wood structure. Furniture is ruined through dampness, and I am afraid the almost continual water on the floor tile will result in damage there as well. The painted walls of the structure show black, moldy stains in some areas with peeling of the walls. I am concerned with health risks because of the mold and dampness.

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