Frigidaire Refrigerators Reviews

I Valerie ** bought a Frigidaire Gallery for my mother in 2021, paid 3200 dollars for it...Mmy mom passed away in 2021...The refrigerator sits in my kitchen...It seems hard for me to let go....It's still broken...I have had several people come out to try to fix it but with no success...I look at it and my heart breaks with sadness....Please help me fix it...as well as my heart

I spent 1000$ on a Frigidaire refrigerator 3-4 years ago. Now the compressor is out. Notified the company and they do not have service men in my area. So now what?! Spend another 1000$ for a different brand!

Purchased from Best Buy. Delivery and installation went smoothly. After that... Alarm beep, but no indication why. Temperature control off by 4°, correcting temperature in main compartment froze everything in the produce drawer. Called customer service. The first contractor would not answer his phone or return voicemail. It took 3 weeks and a call to customer service for him to replace the UI and a circuit board. After he left, the icemaker didn't work. Call to customer service for the icemaker. Insisted on a different contractor. They were more responsive, but a month and six visits later (six days wasted) the icemaker still does not work.

My new Frigidaire refrigerator sucks! I bought the 22 cubic foot model. Model #Model Number: FRSS2323AS. I have had trouble with this refrigerator almost from the day I bought it. The problem is it cannot control the temperature to be below 40F and above 32F. This is the temperature range that the FDA sets as safe for food storage. I have had the technicians out to fix it 3 times now and they are telling me that it cannot be fixed. The problem is a design flaw.

Wish I had seen these reviews before I purchased. I purchased a Frigidaire refrigerator for my rental home in DEC 2025. Called Lowe's and Frigidaire the day the renter called me with leaking issues and warming. Took 4 days to get a technician there, who said, "Simple fix, but need to order a part, which will take 3-5 days." It has now been 10 days of a refrigerator not working, and $200 of food spoiled, and a family with 3 kids not having a working refrigerator. I have called daily to Frigidaire or the contracted repair service.

I purchased a Frigidaire Gallery refrigerator in Oct 2025. Today is Thursday May 21 2026 and the fan on it broke. Because it is a holiday weekend, I may be without a refrigerator until next Tuesday for a total of 5-6 days if the part comes in on Tuesday. I lost quite a bit of food as I had just done a large shopping. Very disappointed in the quality of the appliance and will be sure to tell friends and family to avoid Frigidaire.

I bought a Frigidaire refrigerator from Lowe’s in July 2025 with the factory warranty, and by April it already broke down and stopped working out of nowhere. I called the company, and they sent a technician three days later. We are talking about a refrigerator here — my food was going to waste while they took their time. The technician said the motherboard was bad, and then it took them three weeks to get the part. They fixed it, and it started working again right away, but only three weeks later I came home from a long weekend and found the same problem again. The refrigerator was not cooling. I called again, and now I have to wait another week for a technician, while my food spoils again. This is the second time in one month.

Within the first yr our new Frigidaire 36” French door refrigerator w/ bottom freezer started making beeping noises and flashed numbers on the digital display. It wasn’t cooling properly. Called and tech showed up. Said low on Freon so he added some, argued about warranty, charged $250 service call and said he had a spare compressor at home if that’s the problem and left. Within a week, the same thing. Tech replaces it. Happens again. Tech comes out and says it must be the condenser or a faulty tube.

I rarely post negative reviews, but after months of dealing with this situation, I feel compelled to share our experience with Electrolux warranty service. We purchased a Frigidaire refrigerator in August 2025 for our office. By January 2026, the refrigerator stopped cooling properly and has remained unresolved ever since. Since then:

I bought the top Freezer Fridge bottom appliance 4.5 years ago. Within a year I had issues. I've had 2 different visits from repair technicians. The problem persists, the fridges does not stay cold and has spoiled my food multiple times. DO NOT BUY this product. I'm giving up and buying a new fridge NOT this brand ever again.

Service Review. We purchased Frigidaire’s fixed‑fee service package to address the cooling failure, but the experience was a complete waste of time. Although an appointment was scheduled, we spent six weeks repeatedly contacting both the service provider and Frigidaire. Despite these efforts, the issue was never resolved.

Bought a Frigidaire top freezer refrigerator, only lasted two years, not worth buying, would definitely never buy another Frigidaire, and warranties are a joke, do not waste your money.

Our fridge door shelf clips all broke after just over a year and all the plastic shelves cracked as well on the door. I emailed them (Electrolux) several times and they kept asking me the same things over and over again... What happened and send pictures which I did over and over again and then they just ignored me hoping I'd give up. Never again... Worst experience ever!

Purchased gallery refrigerator in nov 2024. It froze everything from delivery day. Store service people came out 3 separate times could not resolve problem. Store got a Frigidaire certified repair company to come out, he found two parts that had not been installed at manufacture time. The freezing issue was solved. However shortly later it developed a fan noise and starting to make clinking noise. We were advised to remove ice maker and blow warm air towards the fan. That stopped the clinking noise however the fan noise got worse to the point it was audible throughout the house, now the refrigerator has completely quit. I knew we weren't getting a subzero but at 1800 shouldn't it last more than 2 yrs 6 months? I have dealt with frigidaire appliances in the past, this thing is junk. I would not recommend anything made by them, if you have to spend a little more go for something other than frigidaire. My replacement is whirlpool.

I bought a Frigidaire refrigerator in Fall of 2025. The gasket on freezer drawer was defective. The refrigerator was replaced on 10/17/25. Last night (a Friday night), the refrigerator stopped cooling. So it is about 6 months old and not working. I bought this refrigerator at Lowe’s. They are of no help. And Frigidaire and Lowe’s Protection Plan do not take calls on weekend. I may throw in the towel ($2,000) and go elsewhere and buy a different brand.

I have had 3 Frigidaire refrigerators in years gone by and consider the worst refrigerators that I’ve had to deal with and also know other people that had a bad experience with other Frigidaire products.

I bought this refrigerator 5 years ago. After two years the ice and water stopped working and now the freezer side has stopped working.

DO NOT BUY. This refrigerator has a constant, intrusive humming noise coming from the evaporator motor and fan, and it is genuinely unbearable. I contacted Frigidaire, and they replaced both the evaporator fan motor and the fan blade, yet the noise never changed. Despite that, they continue to tell me this is “normal operation.” I’m 63 years old, and this is not my first refrigerator — there is nothing normal about this level of noise. As a consumer, I have the right to receive a product that performs as advertised and meets basic standards of quality. When a manufacturer sells an appliance that fails to function properly and then dismisses the issue as “normal,” it undermines those rights. Save yourself the frustration, the noise, and the runaround. Look elsewhere.

Haven't really had time to have an experience, it not even that it broke down (it happens). It's the lack of support the company gives. The time it took for the person to argue with me, they could have fixed the problem. AND don't waste your time with extended warranty. I think that made it worse. The website says the warranty is good but the person I'm trying to set an appointment up w/ disagrees.

This product is a piece of garbage. Techs can't even repair it and it is 26 months old. Continue to get "HIGH TEMP WARNING"- seems as if other people have same problem. My freezer goes from -1 to 20 degrees several times a day making it impossible to keep food in it. Very disappointed in this $2600 freezer. Seems like it should be recalled since it is not an isolated issue. I had extended 3rd party warranty and they replaced condenser as well as another part but issue persists. They told me to call Frigidaire who said they can do nothing about it.