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GE Microwave Ovens

GE Microwaves • Fires • No Heat • Other Problems --- • GE Microwaves Prone to Spontaneous Fire, Suit Claims • GE, Kenmore Recall Microwave Combo Wall Ovens

Richard of Spring, TX July 2, 2009

4/20/2008 we prchased a new home, it came with GE appliances, the microwave stopped working, GE repairman came ouy said the charge will be 343.57 after 1 year and 3 weeks of service. GE offered (Janet) a new part at N/C but wanted 150.99 for labor. I said no and thats it.

Bradley of Sanford, FL July 1, 2009

I purchased a GE microwave oven (model WES14500M1BB) for my 86 year old mother on 12/28/08 and it quit working six months later for no reason. I called GE to see if they would replace or fix it and was told that I might be eligible for a type of rebate. I complained that I either wanted it replaced or repaired and was told that if I did not like the rebate program they would put me down as refusing it. I stated that I was not refusing it but would like to speak to her supervisor or manager and was told that she was a case worker and I was not going to speak to anyone else. I understood that I would be receiving something in the mail for this "rebate" but have yet to hear from them. I doubt that they will make good on the faulty microwave. I am frankly surprised on how little GE cares for its customers. They build faulty equipment, will not honor repairs or replacements, and their personnel could care less. I am now stuck with a non-working microwave from GE and they got my money. I will not buy another GE appliance again. This is shameful.

Ann of Half Moon Bay, CA June 13, 2009

Just to say, I bought a GE SpaceMaker in early 2009 to replace the 20-year-old grungy one left in the condo I bought. The oven stopped heating three months later.

Bridget of new york, NY June 9, 2009

I purchased a GE spacesaver over the range microwave 4yrs ago Model #JVM2070SH and now the digital panel needs to be replaced again ( it was replaced 9 months after we bought it) I checked the GE website and this model is no longer for sale!!! It will cost almost 700 to replace and install a new digital panel so its almost if not cheaper to buy a new one. I will not buy another GE appliance, so now have to go the the trouble of researching another brand.

Cynthia of Burbank, IL May 27, 2009

I went to Grant's appliances in 2001 and bought all new appliances for my kitchen. I bought this GE Spacemaker Micro/convection oven. I purchased an extra 3 year warrenty from NSI, which the salesgirl incorrectly informed me was a total of four years with the man. first year. during the frist year I had repairmen out twice, once it needed a new motor and the second time it started on fire on the inside!

The repaiman fixed that problem by replacing one plastic braket that holds the convection grate up. There was still fire marks on the inside and I wanted a new unit but he refused. Since then, I've had 2 more repair problems that were fixed and then NSI refused to renew my warrenty! Can you believe it? A week after the warrenty expired, now it won't heat! I will never buy another GE product again, along with never buying a third party warrenty!

Kraig of Lynnwood, WA May 27, 2009

My GE Spacemaker JVM1440WH02, manufactured May 2005, has a faulty interlock. Pulling on the top of the handle causes the door to twist open at the top, the light comes on, and the microwave operates. It stays on as long as the door is held partially open. It has not caused any damage (yet) but obviously microwave leakage is a danger, and after reading other reports on this site, I am concerned that the faulty interlock may someday play a part in a more serious problem.

Mary of hazlet, NJ May 28, 2009

Back in 6/21/04 I bought a package GE- dishwasher stove refrigerator, and the microwave. After a year of running it one day I came hope to a burning smell in my home. My son siad that the microwave oven went up in a flame. They have metal racks in them so when I opened the door the rack was melted to the side clip that holds the rack on. It was all meled and the smell was so bad.

I called GE only to find out that our service plan was no more. I told them that it went up in a flame but they said they could not do anything about it. I said is there a recall and the women told me that they didnt have any other complaints like mine . And if they did it would have to take many to have a recall. But anyway the micro still works but I dont have a rack anymore and the burn and melted hook is still seen. Never will I ever but Another GE product. We were ripped off big time.

pam of orange, TX June 3, 2009

Our general electric microwave (model JES1288SH03) occasionally(about every 6th time its used) makes a rattling noise, popping sound, bright light in the top right corner by the element and smokes. when i contacted GE they basically told me that because it was more than 1 year old i would have to pay a technician to come out and look at. According to GE...if it is still heating then there is nothing wrong with the unit itself. Are they concerned at all about the bright light and smoke? NO---not as long as it's still "heating"! Why would i pay someone 100+ dollars to possibly repair a 250 unit that is less than three years old. I opt to throw this microwave in the trash and replace it with something other than a GE product. I will NEVER purchase another GE product. what is wrong with our country that we can't get adequate customer service?

Sean of CHARLES TOWN, WV June 2, 2009

I only had my GE microwave for 1 year then all of a sudden the buttons stopped working. In order for me to get to work I have to unplug it and then use only the express buttons to cook food. I can't set my own time to cook food, the start button, the clear button none of the buttons work. When I want to re-use the microwave again. I have to repeat the same steps of unplugging it pushing one of the express buttons. This is tedious because it is mounted over the stove and my family needs to use a step ladder to unplug and plug the darn thing when they need to use it. I had no idea after reading all of the other complaints on this page that GE had so many problems with their products. Its a lesson learned for me. Now I'm worried that all of my other appliances will stop working because they are all GE products also and just over a year old and I really don't want to pay for new appliances because this company fails to produce reliable products.

Greg of Waterford, MI June 2, 2009

We have a General Electric Microwave model number GE JVM1450WA that we bought in October of 1998 while remodeling out Kitchen. Last week the unit stopped heating food. Everything else seems to work fine, lights, fans, clock, etc... but the unit will not heat up the food. I was instructed that this was due to a failed Magnetron and that I should consider replacing the Microwave. The unit is just over 10 years old and the manufacturers warranty has long expired, so I am not too disappointed.

The unit has been a good product, but after reading all of the negative complaints regarding General Electric Microwave Ovens I am concerned about their reliability. I have recently had to replace two GE Microwaves at my work as they have both failed in a relatively short period of time. The first was about 4 years old and the second one was just over 1 year old. I have never personally had any other brand of microwave oven, but I remember my parents having a Quasar countertop model for over 20 years that just would not quit. They ended up giving the unit away and buying a newer, smaller unit that took up less counter space.

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