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GE Microwave Ovens

GE Microwaves • Fires • No Heat • Other Problems --- • GE Microwaves Prone to Spontaneous Fire, Suit Claims • GE, Kenmore Recall Microwave Combo Wall Ovens

Karen of Parkland FL (09/12/08)
I have a GE microwave oven, over the range, model JVM 1851 Spacemaker XL1800. This is the model the builder installed, came with the house (brand new). After only 3 yrs the magnetron tube had to be replaced. Now, 2 yrs later, the unit isn't heating again and the magnetron tube may need to be replaced again (twice in 5 years!). My GE side by side refrigerator had to be replaced as well after 5 yrs new, and my GE Nautilus dishwasher leaks. What gives? I advise everyone I know not to purchase any GE appliances. This is out of control.

The technician advised not to repair the refrigerator. The freezer door was leaking from the inside and a new door would cost 650. Aside from this, the refrigerator was no longer cooling and died 2 days later. I had to buy a new refrigerator. I'm hoping the current issue with the microwave oven is the magnetron tube since it is covered for ten years under warranty. I will need to pay for my second service call for the microwave. The technician for the dishwasher advised that the door needed to be replaced and would cost 200. He tightened the door as much as possible and I'm living with the leak.

Tom of Macon, GA September 4, 2008

Tom of Macon GA (09/04/08)
I have a GE spacemaker microwave. Twice the handle has broken off when I simply opened the door. One look at the broken handle and it is clearly a design flaw to attach the stress-bearing handle to a door with such a thin rod of plastic. I argued that because it is a design flaw GE should send me a new handle free; one should normally expect a handle to last the life of the product. They sent me a free handle once (same exact design) but not this time.

It is unfortunate that this kind of problem will prevent me from buying another GE product because the microwave has otherwise operated flawlessly. However, I need to know a manufacturer will address design flaws without seeking to profit from the remedy.

Rob of Port Deposit, MD August 25, 2008

Rob of Port Deposit MD (08/25/08)
microwave blew up! Heating butter, Baby bottles, eyebrow wax make the microwave spark from the side metal plate in the microwave, shooting blinding light, and electric shorting out noise. The metal plate in the microwave now has a hole in it from it going crazy. It came installed in my doublewide, brand new. The problem didn't occur until after warrenty had expired. Go figure.

since the micro isn't under warrenty, I have to buy a new one. The only damage done was to the microwave itself, thank goodness.

Rhanda of Woodside, NY August 23, 2008

Rhanda of Woodside NY (08/23/08)
I was given Microwave/Convection JES1290SK by my daughters. Eight months later it stopped working. Unplugged IT and plugged it in once more and it started up again. Now 18 months later, it has stopped working completely. It is totally unresponsive to anything we have tried. Even had a couple of other individuals look it over.

GE Consumer Services said I would have to pay 99.95 for someone to LOOK at it only and tell me what the problem was. I would have to pay for parts and labor. They refused to give an estimate of what labor cost and parts cost would be and let me know in no uncertain terms that I would be responsible for those costs. They claimed not to know what parts were needed, yet, when I asked if it was possibly a fuse, they suddenly became knowledgeable about the fact that it was definitely not a fuse.

I made an appointment for a repair man to look at it, but after reading all the complaints listed, I think I will cancel it. After a cost of 400 plus for the oven, and being aware of what repair costs are in New York City, I have no choice but to suck this up or I will be paying close to the original cost of the oven for repair service -and for how long will it function? Another 6 months?

A unit costing this much should not burn out after 1-1/2 years. It is not right that I should have this big expense after such a short time. I am very angry and feel that I have been taken advantage of since GE obviously knows they are turning out very inferior products. I do wish we had read the reviews before purchasing this piece of junk. We have learned an expensive lesson...NEVER AGAIN BUY A GE PRODUCT!

Joseph of Santa Rosa, CA August 22, 2008

Joseph of Santa Rosa CA (08/22/08)
Bought a GE Spacesaver from out neighbors who had NEVER used it, even though it was two yeasr old. It was brand new! Installed it over our stove, worked for about two weeks and then it just went blank, like it had been unplugged. Checked everything. Circuits, outlet were okay. Called GE to find out what to do and they said they'd send out a repairman for 100.

Got on line to see what I could find out and, WOW, did I get educated. Called back and GE siad the unit was out of warranty and that there was no recall. Tried to reason with them but this was an exercise in futility. GE is NOT a company we will use in the future and we will tell EVERYONE about the problems we have had with their product, and how poor their service was. This, along with everyone elses notice will eventually put them out of business for their lack of empathy or pride of workmanship. If I treated my cleints and customers in the same way, then I'd be out of business in months!

Spent 200 on a new/used (it had never operated) microwave. from out neighbors. It just quit after spending about three hours installing it. Our neighbors were cool and gave me my money back, so I took the GE Spacesaver and placed it at the front door of the company that our neighbors bought the microwave from at 3:00am. Not a big protest, but let them deal with the disposal of a crappy product. DO NOT BUY GE PRODUCTS! The one we got sucked!

Melissa of University Place, WA August 18, 2008

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