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GE Refrigerators: Contaminated Ice

Lynda of El Paso TX (11/06/07)
One day I was crushing ice from my GE refrigerator freezer for my iced tea. When I drank the tea I almost choked on a piece of plastic that had dispensed from the the GE icemaker. I immediately called GE. A technician came over and he told me I probably had already swallowed some small pieces of plastic. GE offered to replace the plastic ice maker auger and I pay for labor. They would give me the same plastic auger for the icemaker which may break and crush into our drinks again.

I told them I did not want another plastic auger. I want one like in the new model they are now making which are metal. They refused. I have the broken piece of the auger and the icemaker for evidence. I have the copy of the complaint from the tech.

Eric of Cypress, TX March 3, 2007

Eric of Cypress TX (03/03/07)

We have owned a GE Side-by-Side Refrigerator Model # GSS22WGMD for about 5 years now. Just recently we noticed white flakes floating at the top of our drinks, and upon further examination noticed that larger pieces of white plastic with jagged edges were embedded in the ice cubes in our glasses. We removed the Ice Bucket from the Freezer and found that the Auger had broken off a substantial amount of the back of the Ice Bucket into the Ice Cubes that were in the Bucket.

 

Roberto of Carlbad, CA October 15, 2006

Roberto of Carlbad CA (10/15/06)
The chrome plated auger that pushes the ice to the dispenser is RUSTED, and the ice bin was full of RUST shavings!!! I called GE and asked if they make augers in stainless steel so it will not rust, no one could say yes or no... Talk about cutting costs on the wrong part. Thank god the water pump broke and we ran out of ice and got to see the auger/bin.

Bruce of Commerce, GA August 18, 2006

Bruce of Commerce GA (08/18/06)
Irregular shaped piece of heavy plastic with jagged edges was in the bottom of my drink glass. This piece of plastic came from the ice maker where it broke off of the auger used to push ice to the dispenser.

The piece of plastic was too large to be ingested. However, we frequently use the crushed ice feature of the ice maker and presumably it could grind up a piece of plastic along with the ice.

Susan of Beckville, TX May 24, 2006

Susan of Beckville TX (05/24/06)
Our 3-yr-old GE Side by Side Refrigerator (Model #GSS22WGMD , Serial #MD250197) Has had to have the heater coil replaced but worse than that has been spitting out metal and plastic pieces in the crushed and whole ice it makes. I have called GE twice and been told I would be called back but never have heard anything from them.

My husband has swallowed plastic pieces and my 9 yr old daughter actually ended up with a large piece of metal in her mouth.

Beverley of Winter Haven, FL May 1, 2006

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