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GE Washing Machines

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Lots of things can, and do, go wrong with GE washing machines, including:

• Transmission failure
• Incompetent service
• Damage to clothes

Or, as Ann of Philadelpia puts it:
As an employee for an appliance parts wholesaler, I can tell you that the GE washer (also sold as Hotpoint and RCA) is the worst design in the history of major appliances.

Others we've heard from recently would probably agree ...

Dawn of Fishers, IN October 4, 2009

Purchased in 2007 as wanted to upgrade to a front loader as was told by our Home Depot representative that this was the latest and greatest. We had had a lower brand top loader for years. So, here it is 2 years later.. you cant really do a load unless it is totally filled (I have to add towels so that I can fill up the washer to do a small load). When I add towels, half the time when the load is done everything is SO HEAVY FROM WATER that I have to do the rinse and spin cycle 1 or 2 times to TRY to get the water spun out. Why is that not just a spin cycle? Why should my water bill and electric bill be so much higher each month when this product is supposed to help to reduce your cost? Why do my clothes come out looking streaked from bleach when I don't even use bleach in the washer? We are hoping for the best- we thought that the product would last 5-10 years and be great. But instead we are wishing we kept our lower brand top loader. There really were no problems with it we had purchased a new house and decided to upgrade our appliances with it.. WRONG DECISION ON OUR PART!

Would love to go back and by a top loader but who will buy this product off of us? No one if they take the time to read consumer comments. I think everyone that purchased these products should be reimbursed. Kind of like when a car has a recall.. they fix it at their cost...same goes with this product. There is also a moldy smell in the washer from time to time. We try to look under the rubber rim and clean it monthly.. but it does not seem to help. Clothes often have to be washed twice to make sure they smell clean.

Lisa of Williamstown, NJ October 3, 2009

I bought a new GE Washing Machine Model# WWSE5240GWW in the middle of Jan 2007. From the moment we installed it, we've had nothing but problems. Once my warranty expired, I got an extended warranty on the machine. I'm frustrated because it seems like (for the last 2 1/2 years) I've had the GE service techs out @ my house like 10 times +/-. It's Saturday. Last night (when I went to do a load of laundry) the washing machine wouldn't spin. Spin cycle wasn't working. I'm fed up. GE can't come out and fix it until Wed of next week. I'm going to have the tech come out and fix it. Once it's fixed, I'm going to leave it *and the dryer* out by the curb. I'll also be canceling my warranty at that point.... I'm on my way to Home Depot or Lowe's now to buy a new washer & dryer -- not a GE model, I might add. I need to do wash today -- not next week. I got one word for GE: LEMON!

Barbara of Puyallup, WA October 2, 2009

GE Profile washer was purchased in 05/07. The motor and control board are out. This is the second time this machine had to be repaired. GE refuses to do anything about it. Very poor poor product and customer service. I have had problems with three of my GE appliances. All just over 2 year old. NEVER buy GE. They should be boycotted.

Ann of Virginia Beach, VA September 27, 2009

Does not spin the water out of the clothes such that they can be place in the dryer. Sopping wet loads. The spin cycle cannot be repeated, you must run the wash cycle from the beginning. As far as can tell, there is no fix for this horrible, defective product.

Liz of Georgetown, MA September 24, 2009

Very simply, GE washers and dryers are horrible!! The washing machine doesn't wash and the dryer doesn't dry. Brand new two years ago and my clothes at first were treated to stripes of oil and grease (had to throw some really nice stuff out!) and now that that has ended (took 6 months, intermittent) the washer never delivers me any clean clothes. I wash loads twice. The dryer is useless since it takes 24 hours to dry one load. In the summer, that sometimes makes the clothes smell sour. The lint builds up around the seal in the dryer door and needs to be cleaned after each load. Crummy and double yucko. No more GE for me.

Suzanne of Silver Spring, MD September 21, 2009

Bought a GE Adora washer/dryer in 2006, but due to renovation work did not start using them for another year, mid 2007. Started having problems within a few months: clothes not spun dry, but heavy with water; timer off, so showing "1" minute to go for perhaps 30 minutes-lost count; mold growing in basket and rubber lining as a result of the water not emptying; machine not starting, tho it lights up with "Door Locked". Rubber "tire" around face of drum -I can't understand the drawings of the manual online of parts, so I don't see it's actual name-this has a big tear in it, so THIS is the reason my floor keeps getting puddles.

Moldy smelling clothes that I have to wash AGAIN, torn clothing-at least 8 items now-probably 400 worth. Having to run machine numerous times to spin water out of clothing-and not even being able to be sure it would work. That process takes at least 18 minutes-can't just put it on "spin"-must rinse and spin. Spent time and money going to a coin laundromat as a result. Many clothes coming out with spots as if I put in bleach-but I never do. Some clothes have fading sort of bleached areas as well.

don of delaware, OH September 15, 2009

We bought our GE washer 17 months ago yesterday it stoped spinning on any cycle.today i thougt i might look on line for some ideas on what could be the problem and maybe i could fix or get it fixed.this site is the first i stumbled apon and after reading about so many GE washer problems and responses the other consumers have had i thank to fix or have fix would be the beganinig of lots of wasted time and money.ill buy new but not GE.Is the GE factory on wall street?

Donny of Atlanta, GA September 15, 2009

I bought a G.E. front loader washer and dryer from this place,also extended warranty.The cabinet of the washer started falling apart-rust forming on the outside around the door-detergent despencer drawer broken--leftover bleach that did'nt cycle comlpetely from previous load-ruined some of the following load--leaking-crack in the control panel-the handle on the door had to glued back on. The Dryer catches a small object when it makes a revolution getting hung between the cabinet ahd the drum and makes a thumping sound--brunt places on my linens and some clothes that look like little loops or branded places on them. warranty only covered mechanical-Appliancesmart hung up phone on me even though i sent them pleanty of bussiness before this. G.E. sent tech. 3 times he suggested full replacement on both. G. E. gave me the run-a-round.The set is 2 yrs old and I have been trying to get something done for over a yr. now meanwhile the rust has spread more on the outside of the machine. I expected when i upgraded to these appliances to get at least 10-12 yrs out of them and now I am very fustrated and always had good luck with G.E. and all my major appliances have thier name on them, but I will NEVER buy another G.E. product

Todd of Moody, AL September 1, 2009

We purchased several GE appliances, including a washer, dryer, Range, and a refrigerator from Lowes. Almost immediately we had to call service on our washer. The technician informed us that our extended service contract was through Lowes and not GE so we cancelled the Lowes contract and bought a GE service contract for all the appliances at a cost of over 1000 because we wanted GE service, rather than some local contractor.

We have since had numerous service calls on all of the appliances. Don (not a good sign when you are on a first name basis with your GE service guy) has been great, but getting him here is almost impossible.

The last time we called for service on our refrigerator for not cooling properly we were quite surprised when a local service company (A&E Appliance Repair) showed up, unannounced, to handle the call. He replaced a thermistor but broke a cover in the process and said he would come back to replace it. The cover arrived in the mail then more than a week later we arrived home from shopping to find an A&E truck sitting in front of the house waiting to come in and install the new cover.

Now we are having more trouble with the refrigerator. Typical of all the others, it doesn't cool properly, the ice/water dispenser is intermittent, and it is making a high pitched whining noise from the fan. When I call GE, I am transferred to someone with Assurant Solutions in India who tells me I can only be serviced by A&E because they serviced the original problem. BUT I DIDN"T WANT A&E TO SERVICE IT EVER! That was the reason I paid 1000 for GE service.

Christina of Atlanta , GA August 31, 2009

I,like so many others, have had the worse experience ever with the GE Front Loader Washer. I replaced my previous set ONLY because I wanted the newer, updated, water-saving front loading sets, but instead I've received frustration, stress, humiliation, larger water bills and larger electricity bills! The washer doesn't spin correctly, it doesn't drain correctly and sometimes it leaks!

I have not been happy with my washer from day 1 and I have never been so dis-satisfied with a product as I am now. GE charges over 70 to "look" at it, and other service repairers won't and don't work or fix GE Front loaders because of all of the problems! When the repairers complain of a product, you know there is a problem! It seems to me that the only benifit from this washer is to GE for the money of the purchase and again on the back-end of the amount of money that they make from servicing their horrible product.

Financially, due to the non-spinning, and non-draining of my washer, I literally have to wash each small load at least 5 times just to be able to drain them enough to dry. Therefore, my water and electricity bill has grown TREMENDOUSLY. I have purchased more Tide detergent in the last 8 months than I've had to in the last 3 years!

And now, I am forced to Drive to a nearby laundermat to wash my clothes in a public washer because it has stopped spinning altogether. Mentally-I am drained. Defeated. I have been stressed, frustrated, and humiliated (I sold my former set to a friend for 100- it works great, while I've updated to a nightmare)! I will NEVER make the mistake of purchasing another product from GE again.

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