GE Washing Machines Reviews

I'm not satisfied with this washing machine. It had an issue with balance and some other things. They repaired it about a month ago. It hasn't been a year since I bought it!! Now it's doing the same thing!!! Won't recommend it to anyone.

GE clothes washer Model GTW485ASW0WB Serial number RZ906419G transmission leaked grease and won't spin. Bodewell, their service agent is very elusive. A part for the tranny is $250. He would not tell us an approx. labor cost. GEs' 10 year limited parts warranty according to the Bodewell covers only the electric motor. Our machine is only 1.5 years old. Apparently it is junk! So much for long lasting GE appliances.

I purchased a stackable washer/dryer set. First just after 1 year the dryer drum cracked and it wasn’t covered. I had to purchase a new one. I had to go with the same model since they are a stackable pair. Now 6 months later the main circuit board and the inverter board both broke. Again they were not covered. I’ll never purchase another GE washer dryer unit.

The one year warranty is necessary OR GE would lose a ton or money on washer replacements. GE’s washer design must be flawed. Much of the complaints on this website and BBB’s have break time starting after 2 years. This is in fact when ours broke — twice. Purchased GTW525ACP0WB washer Nov 2022. June 2024 Bodewell replaced: 1/2 hp motor and nut, platform bearing retainer & fa, drive belt, transmission pulley & nut, speed sensor, 1/2 HP motor pulley & nut.

Failed after 2 years and GE wouldn’t stand behind any warranty since it’s only 12 months. Buy a Speed Queen.

We bought a GE washer GFW850SOB4RS 2.5 years ago and it is now a very expensive boat anchor. My wife and I are retired and only run it maybe 2 days a week. 2.5 years is totally unacceptable. The repair tech said that the inverter board for sure was bad ($480) and the main board ($250) was giving bizarre feedback: board said high pressure seen while no pressure present, tech tried to update the board firmware, board said it failed to update, then said update successful. Total repair ~$750 for a washer that I bought 2.5 years ago for $900. Tech said choice was mine, but suggested that for $750, I might as well buy new washer. That GE puts out such a crappy product is unconscionable.

We purchased our washer and dryer and it was delivered February 2024. I haven't had the washer a little over 2 yrs and the control board already needs replaced. After a lot of research this seems to be very common with this type of washing machine. My service repair guy told me they have worked on 100s of them the past year and all having problems with control board and pump motor. And of course the warranty is good for 1 yr.

The dryer was about 3 months old and won’t start. Plastic push button to start was busted. Simple repair but inconvenient. Now washer - 5 1/2 months old- is broken. Won’t start. Looks like again plastic start button is broken. GE you need to reevaluate these parts!!!

Worst washing machine/dryer combo. You cannot clean the lint out of the machine. If I could give this a negative 10 I would. I bought a separate hose to clean out the long tunnel but nothing is narrow long or flexible enough!! Not to mention the time it takes to just clean out the lint filter and foam piece every single time. I tell anyone who asks not to even think about buying one. And if they offered my almost $3000.00 that I wasted on this I would jump at the chance to get rid of it and buy a regular washer and dryer again.

I purchased GE® 5.0 CU. FT. CAPACITY SMART FRONT LOAD ENERGY STAR® STEAM last Feb 2024. Initially working great until this April 2026 it stopped working. Had Best Buy support tech diagnosed the machine. It needs to change main control board, inverter board, door lock that will cost $730. Almost the same price of brand new one. I wish I looked on this consumer report before buying washer because it is similar problem with customers. Do your research before buying a washing machine. I contacted GE customer support and almost similar price.

DO NOT BUY GE WASHERS!!!! They get out of balance and will keep filling up fully even when water is set too low, just to try to rebalance itself, even on drain and spin. GE should be sued for all the extra water they use because of that, and your water bills will skyrocket!

I’ve had this machine for two years. Most of the time it’s been broken. The computer board goes out and it burns up the door switch $250 in parts. This is one day after the one year warranty took three weeks to get parts. After that, the motor went out which has a 10 year warranty, but I had to wait three months for a new motor. These are complicated machines that are not worth the money. Do not buy one of these.

What happened to the old-fashioned washing machines that actually cleaned clothes? This GED fill washing machine, barely spins even when it’s on the maximum spin speed and when items get twisted there isn’t enough water to fill the tub even on deep fill mode to actually rinse and get in between the crevices of the twisted clothing. I wanted this washing machine for a long time and now I’m sorry I have it.

Washer was shaking and making loud scraping noises from the first wash. Since the June 2025 delivery I have had 11 visits to “repair” the front load GE washer, many different opinions regarding what is wrong with the washer. GE’s policy is to spend more than the washer costs to repair until a repair person says it is not repairable. Almost a year later, they decided it was the pedestal so a new one was dropped off.. Said it was up to me to have it installed at my cost because it was an accessory and not covered. I have not had installed it thinking once I did it on my own, it would end any opportunity I have for recourse. The washer is damaged. The drum moves sideways in addition to around, the noise is horrendous.. I would never buy from GE again and wish I had read reviews before my purchase.

I have had a GE washer GFW550s for just over two years and have just my husband and I in the house, but this stopped working and had major electrical problems. I just had an $800 repair to replace main control board, inverter and the door lock. What a piece of junk and a horrible brand experience. I will NEVER buy another GE appliance again and would not have repaired this one if I didn’t have a matching dryer. I recommend everyone stay away from this model and all GE washers and dryers!!! Bought at Lowe’s.

Bought the GE industrial washer and ever since day one the water level is never right and it's always off-balance even when you try to rebalance it. Other times it doesn't even drain completely so it never spins the clothes dry.

I simply hate my new washer. I purchased a GE washer several months ago and they don’t make them like they used to. It doesn’t spin my clothes enough they come out really wet. When you put it on warm water first hot comes out and then cold comes out instead of it coming out together warm. I have to play with the knobs because it don’t wanna start at first. Also, if you wanna put fabric softener in, you have to fill the washer all the way to the top which it has a knob for that. That’s a waste of water. I’ll never buy another GE washer. They are so generic.

Paid $700 for the GTW325ASWWW washer and WOW, what a disappointment. I didn't realize this upon purchasing but there are new water regulations that they are following. Water trickles out of the machine and your clothes do not get wet enough. Dry spots everywhere - so disgusting! There is no way that machine is cleaning your clothes. Even with a tiny load (which was recommended to me) - my clothes still aren't clean, barely wet and with dry spots. Also, why make a massive washer if you have to do tiny loads. These are being put in houses and apartments everywhere!!!

I just bought a GTW325ASW0WW GE washing machine. The guy who delivered it took the base and the box away. I read the instructions for installation and followed them. No where in the instructions did it say to remove the the small sticky styrofoam pad on the side of the drum. When we ran it, it thumped. So I looked on google and it said to always remove any pads or cardboard. If the technical writer would have included this, it would have saved me the trouble. Remove the small sticky styrofoam pad.

I purchased this washer a few years ago, and it has recently stopped draining water. After researching the issue, I found that other customers have reported similar problems with this model, including a clogged drain pump filter, a blocked drain hose, a malfunctioning drain pump, or a control board failure. I followed the recommended steps to clean the filter, but unfortunately the problem persists. I contacted customer service and was informed that, since the warranty expired after one year, the repair would not be covered. In hindsight, I regret not extending the warranty for a few additional years.

I bought a stackable GE Profile 28 Inch Wide 5.3 Cu. Ft. Front Load Washer and 28 Inch Wide 7.8 Cu. Ft. Electric Dryer Laundry Pair Sapphire Blue from Lowe's Tukwila on 2/15/25 and got 5-year warranty from Lowes, Tukwila, WA hoping I bought peace of mind in case anything went wrong. The washer door error showed on 2/28/26 which is in a year and the smart appliance paused and stopped working. This was supposed to be a reliable brand "GE" but I got a lemon Washer which stopped working just a little over a year and I alone use it once in 3 weeks but yet it died. I had Kenmore Washer dryer before this that lasted for 20 years. I sent a message to GE on their website but no one cared to respond and when I called they said it was over a year but would sent a technician for no cost which was nice. The reason for 1 star review is for the short duration it worked and the price was over 2K for the combo. Very disappointed with GE quality.

Bought GE washer front loader, within a year and a half needed new door switch also new control board also very noisy spin cycle, I would not buy this product. GE has failed. Try looking for a more American-made product if that's even possible anymore.

I purchased a GE appliance less than a year ago, and it completely failed within the warranty period. What has followed has been months of back-and-forth, inconsistent information, and zero accountability. I was initially told my warranty would cover the issue. Then I was told it required further approval. Then I was told a refund check would be issued. Now I'm being told it still needs approval and may need to be hand delivered despite the fact that delivery to my area was supposedly not possible for a replacement appliance. The product failed within a year. The warranty process has been worse than the product itself! If this is how GE handles warranty claims, buyers should strongly reconsider before purchasing. Reliability doesn't just apply to the appliance - it applies to customer service too.

Never buy GE! We had this washing machine for 4 months before it exploded! There was water dripping from the ceiling, the washer was in the middle of our laundry room. This was on October 26, 2025. Today is February 25, 2026. We are still fighting with GE to replace the washing machine. They sent out a technician that said it couldn’t be repaired. GE sent a replacement washer, this washer was all dented up and had paint chips in it. Why would I accept a replacement washer that was already damaged? I purchased the original washer in June of 2025, used it for 4 months, and now do not have a washer, and have been without one for 4 months. Someone at GE needs to make this make sense! Do better GE customer support!

Smart Front Load Energy Start Washer was purchased less that 4 years ago. Since then I have had problems with the app that never worked as salesperson from Appliance Alliance in Phonenixvill said it would. Secondly, the spin cycle does not work properly. Clothes lay flat at bottom of wash cyclinder leaving more drying time. I have never saw this before and was told by the supervisor that the machine is 4 years old. My old washer (Maytag) was over 20 year and it spun clothes at 100%. GE washer are made cheeply and breakdown quickly and their spin cycle is weak.

My GE front loader machine is 2-3 years old. Two circuit boards failed costing $280 in parts. (But doesn't GE have a 10 year Warranty? Yes, on the motor only and no labor, I'm told. Everything else is out-of-pocket.) The app was extremely difficult to set up the first time, but does allow you to schedule a service call with Bodewell who has "stocked trucks with OEM parts". No mention of the $125 house call charge that you've blindly committed to... I expected one, but they don't tell you how much it will be prior to showing up, and by that point you're committed to paying (small print I haven't seen, but am told exists).

We bought a GE washer machine in May 2023 and we bought into the 10 year warranty. The machine recently gave an error message about the door and would not start the wash. We called into GE and a technician said he was coming to fix the machine in 2 weeks. We clearly stated the error and they knew the model. When the technician came he spent about 5 minutes on the laptop and then told us that the machine needed a new Motherboard and he did not have the part in his care. He said that if we paid he will order the part and return in a week. Labor was $119 and part $410. A new Machine $768. GE indicated that the 10 year warranty only covers the motor but not the motherboard. I am very disappointed with GE. Do not be fooled by the warranty. The door lock mechanism has a fault.

Over the past two years, I have experienced recurring issues with my GE washer. Initially, the appliance produced excessive noise without agitating the water. A GE repair technician replaced the motor, but the problem persisted. After several months, the washer only filled to a certain level, necessitating the use of buckets of water to achieve proper washing. The repair technician attributed this to the washer’s energy efficiency.

We purchased a brand new front loader in 2023 and it has been faithful in one area and that’s breaking down. So far it breaks down about every couple months. They repair it and it breaks down. I will never touch a GE ever again!!! I advise anyone who reads this never to buy any GE products.

I have had this machine for about a year, and conclude it will not properly wring out small carpets, nor a cotton blanket (full/queen) size. There is a serious load imbalance problem with this machine, and it will jump all over the place, and far from where the machine was originally positioned. What's worse, you can't run just spin to get the water out of the fabric and the machine will complete its cycle instead of letting you continue where it left off in the middle of the spin. Don't buy this machine, and buy a Speed Queen instead.

I purchased a GE Profile front load washer October 20, 2024 and on January 5, 2026 (just a little over a year), it stopped spinning and draining. Instead of spinning, it makes a grinding sound and does not drain. I called GE and the very rude representative said she could not help due to no warranty. The 10 year limited warranty doesn't cover anything. I hired a certified GE repairman and the estimate to repair the drain mechanism and shocks would be $963! I took the GE name by their previous reputation and did not research before purchasing- big mistake! Will never purchase another GE product!

I’ve had my washer for a maybe 2 years. Washer has broken down TWICE! First of all, I replaced the motor the first time with a step to step video because their “10 year warranty” doesn’t actually cover anything. Best Buy warranty doesn’t cover anything. Washer flooded the house because I opened it to take the load out since it stopped working. Literally cannot get anyone to help. Wasted money on this product. Don’t get a GE. This is my 3rd one and each time it’s broken down. Literally such a scam.

The main control board in my GE washer (model GFW510SCNWW) failed after just three years of normal residential use, which is far shorter than reasonable for a major appliance. As it is out of 1-year warranty, I contacted GE customer service and was explicitly offered a $100 goodwill credit due to the premature failure. However, when I later attempted to claim that credit, GE refused to issue it—despite it having already been approved. This reversal was frustrating and felt misleading. The issue is not just the product’s reliability, but the company’s unwillingness to honor what it promised. I expect better durability and accountability from a brand like GE. Unfortunately, this experience has significantly reduced my confidence in GE appliances and their customer support.

Expensive Washer broke down in 3.5 years. And I took care of this machine. Called CS and it's out of the 10 year warranty. ??? It will cost $114 for a person to come out to tell me it's broke. I replaced the pump myself but the control board and inverter are bad. $$$ Not worth fixing. It's a shame because it is pristine. On a good note the microban seal works well. The ventilation system is a joke. I still have to remove the detergent tray to dump the water out and leave the door ajar to air out. ??? So if this is "planned obsolesces" kudos to you GE engineers! You got one thing right. I have know idea what to replace it with. I think GE owes me a machine. I'm 70. This was going to be my last washing machine.

I bought a GE Top Load Washer (Model GTW845CSN0WS) about 5 years ago. I've always had a terrible problem the washer going off balance. The washer has literally rocked itself a foot forward from it's normal placement (and it's on a thick Berber rug). That's how off balance it can get. Now, however, I started to find bits of dirt left over in the bottom of the washer after washing a load as well as on the clothes. After a Google search, I found that there can be a build up of gunk within the agitator and under the plate the agitator sits on - ugh!

My 4th GE Washer in 50 yrs, NEVER an issue. Purchased Model GTW485ASW0WB - Serial VA146088G, 11/24/25 at Best Buy, installation great. WORST!!! LOUDEST!!!! WASHER. Like having a jet engine in the laundry room or a semi trailer truck grinding against concrete wall in the wash cycle. AWFUL. I HATE IT! WHY DESIGN IT TO SQUIRT WATER TWICE INTO THE WASHER FOLLOWED BY A 10 SECOND PAUSE, WHAT IS THE PURPOSE OF THAT?

I bought a house 4 years ago with a GE top loader washer (GO10). Worst GE product I have ever had and unacceptable for the problems which are obvious immediately upon one use. Sheets (queen) become a mushroom on top and trap all items underneath and then also sometimes unbalance. Called GE and lady said to add one sheet one side and other sheet other side. Didn't prevent mushroom from forming. Water level either Too Low or Deep Fill (ridiculously too high - can't use this setting). Nothing in between. I end up adding 4 x 64 oz just to bring water up to almost cover the clothes. These 2 problems are BIG!! and obvious; how could this model be sent out to customers?

Avoid this washer at all costs. We purchased the GE front-load washer (Model: GFW850SPN5RS) in November 2023, and it has been nothing but a nightmare. Within months, the door locked and wouldn’t open, requiring multiple calls before a technician was dispatched. The main control board was defective and had to be replaced—a process that took 6–8 weeks, involved 4–5 technician visits, additional parts orders, and constant follow-ups. Even after that, the washer never worked reliably. Every few months, it would fail again, forcing us to unplug and reset it just to run a cycle—an unacceptable workaround for a major appliance.

11\10\25 bought a new washer and dryer from Lowe's, dryer did not work out of the box. They replaced the dryer. The washer first load shakes so bad I can't use it. Called for repair, good luck can't make a appt. Get transfered from one person to another. Finally, I got a appt and the tech had no knowledge at all. Called lowes corporate and they won't help me. What a disgrace, I disputed the issue on my credit card. Really disappointed with GE and lowes.

I purchased a GE washer & dryer in May of 2021. Approximately two weeks ago the agitator stopped working in my washer. After numerous attempts to get it repaired, no success. The screw in the bottom of the agitator rusted & when the tech attempted to unscrew the bolt it broke off. And it was a 50/50 chance it could be repaired. Who makes a product that don’t last more than 5 years??? I called GE & they offered no solutions to this problem! I thought I was purchasing a reliable washer. Never again!!!