Complain about a product or service

Hampton Bay Lighting

Gina of Tampa , FL September 30, 2009

I bought a Hampton Bay specialty light that takes a Halogen bulb. it was wroking fine, then went out. i have bought three replacement bulbs, none work. i tired different outlets. i tested the outlets, they work. I want to know why 1) when i try the hampton bay website, it re-directs to home depot? I want to know why Hampton Bay is so damn hard to find? I just want to know what Hampton Bay will do to replace this or give me my money back for this expensive decorative light fixture. I'm out the money. they did get my money.

Helen of Cincinnati, OH August 19, 2009

March 2003 we bought the Windward II ceiling fan. We had it installed by an electrition. After 2 years the light stopped working, but the rest of the fan worked fine. We finally had it checked by an electrition on 7/27/09 who found that the light kit was in good condition, the problem was with the remote contol. model 545HRL, Y211266A-G What do we need to do now? Will a new contoller fix it?

irene of stroudsburg, PA August 14, 2009

Recently purchased a light fixture made by Hampton Bay Fixtures at Home Depot (also installed by home depot) & when the bulb blew out - one week after installation -it melted the plastic on the bulb. Went to purchase a replacement bulb & they no longer carry the bulb or anything equivalent to a replacement bulb.

They have also informed me that they CANNOT order the replacement bulb for me because according to there computer it no longer exists in their system. Now I am stuck with a useless ceiling light & I am now basically being forced to have to replace the entire fixture which will require an electrician to remove the fixture & wires at my expense.

Lisa of Temecula, CA June 15, 2009

I bought 8 Hampton Bay fans and the one that cost the most 249.00 (Miramar 60") was missing the screws to attach the blades. I went into Home Depot to just get the screw and the only one they had on the floor was missing them too. I have tried to search online to get the screws but have had no luck and now Home Depot does not carry the same fan any longer so I can not exchange it. I do not want another style, just the screws to the one I have. (almost 1700.00 later, I am still missing some simple screws) Please Help urgently!!!

CHARLES of KILMARNOCK, GA June 1, 2009

I purchased and installed the Hampton Bay Caswyck Ceiling Fan today. This fan has a 100 watt haligon lamp in the bottem of the fan. There is absolutly no venting of the heat produced by this bulb resulting in a burning insulation odor after about 20 minutes of operation.

Stanley of Katonah, NY December 20, 2008

Stanley of Katonah NY (12/20/08)
The track light fixture19EF HB555-184 120VAC 60HZ overheats and distorts the surrounding metal even causing the paint to bubble and the insulating retraint material holding the wire to the bulb disintergrates causing the wire burn. I have replaced two and refuse to replace any more as I fear these lamps could short and cause a fire.

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