Home Depot Reviews

Home Depot 4106 Hwy 20/26 Idaho. I rarely write reviews. This Home Depot was so impressive yesterday. The paint department had qualified people for deck stains and really took some time. We bought the stain and the whole transaction was flawless and very efficient to people's time. I am not a fan of no one to assist at checkout. They had two people that stepped up immediately to help or just thank you for choosing Home Depot. Not overwhelming just available and would do whole check out if you needed that. This kind of service will put other stores on notice. Everyone wants efficient, kind service. Well done Home Depot>.

Home Depot in Roanoke has the best service I have ever seen! You don't have to look for help, because they are looking for you when you walk in the door. A special thanks to the manager, Conner and Janice for working so hard to solve all my needs!! Wonderful service!! Much Appreciated, Kerry

I’ve had mostly positive experiences with The Home Depot over the past few years. The stores are usually well organized, and I can find most tools and materials without too much trouble. I’ve done a few home projects recently, and it’s been a reliable place to get everything in one trip. What stands out most is the staff—when they’re available, they’re knowledgeable and genuinely helpful, especially in departments like plumbing and flooring. That said, it can be hit or miss depending on the time of day, and sometimes it’s hard to find someone quickly. Prices feel reasonable for the quality, and there are often decent deals if you catch a sale. I’ve also used online ordering with in-store pickup, which worked smoothly most of the time, though I did have one delay.

Talked with associate Thomas about filter for my A/C. He took over to where the filters was. Explained to me about the different types. Very pleasant and helpful and professional and very knowledgeable. He took his to make sure I got the right one. Thank you so for your patience with me. The Home Depot on March Ln in Stockton, CA.

I visited the Store in Hialeah Florida off Lejune Road. When I walked the Store the ** Lady name that Starts with Al was useless because I asked her for the lady that Sits at the Pro-Desk and her reply was she didn’t know where this lady was, and she and some of the others on the phones, speaking Spanish and on the Phone while I sat at the Desk and waited and it took a while, so I asked the young lady Mrs. ** and she got on the speaker phone and located the person I needed to speak with. Great Job ** and some of the others that was speaking Spanish to each other and wouldn’t help should go back to Training and probation. I would recommend the Store because Of **.

Team would not connect the water line on new refrigerator, they said it was 3 inches too short, I explained to the tech there was extra line under the sink that they just had to pull it a little, they said they could not, we didn't pay for that service. Unbelievable Lazy.

A huge thank you to Scott in the Jasper, AL store for his outstanding service at 6am today! He went above and beyond to ensure I had what I needed and was able to get to my clinic ASAP to take care of a patient.

Wonderfully and professional service from Sherra and Marc from the Pro Desk at the Gulfport MS Home Depot store. Incredibly helpful as I was coming from a less-than-positive experience from the local Lowe’s stores.

Home Depot showed up with my new dryer. They were suppose to pickup the old dryer which I paid for and switch the door to a left swing. They did not take the dryer and told me they did not know how to switch the door. Called home depot and they said a team would come in 4 days with a window of 4 hours.

Last year I was planning to ride my Harley cross country. Every once in a while I had problems starting my bike so I went to Home Depot and purchased a battery starter pack. It was 109 or 119. I can't remember exactly but it was more than I wanted to spend. But I got it any way and I'm having trouble with it holding a charge and I found it online for 44.99 say 45.00 dollars. I feel like I was screwed. I am always willing to pay a bit more for an item someone has made the investment in adding to the inventory but over half price. I will no longer be so quick to run to home depot that carry it for 79.00 now. Wish I waited one year. I'm very unhappy home depot.

I am updating the review. It went to a 5, and only because of an employee at the store, who went and got a box truck to deliver my bricks to me! Every time I called in and he looked and he was like wow you've called in a lot and I said yes I have and I keep getting the same response that it's coming we promise it's coming and this is day three. So he took it into his own hands and made sure I got my items. The kid deserves a raise!

I bought a generator and it was delayed being delivered. It has now been 12 days with no delivery date and they will not cancel the order. Do yourself a favor and go somewhere else.

I enjoyed my time at Home Depot. I especially enjoyed talking to Vicky the cashier. She was informative and very courteous and quite the salesperson. Thanks Vicky for brightening my morning.

Hired this contractor through Home Depot for gazebo and pool-related work at my home. While portions of the work were completed, my experience was ultimately very disappointing due to communication issues, scheduling delays, and incomplete work. The contractor changed arrival times multiple times, missed agreed return dates, and the gazebo was left unsecured/unanchored to the concrete footing despite that being part of the agreed installation. This created a safety concern that I now have to address separately.

Home Depot is a massive, one-stop shop for home improvement, tools, and construction, however they frequently do not have items which their online system indicated as available. Once a Customer has put their online order through, there are constant modifications stating that this item, that item is not available, resulting in a severally modified order resulting in the receipt of a orders that does not meet the Customers needs. This time around I decline the order. To be told by HD Customer Service Reps that it will take 3-5 business days for funds to be credited back to the Customer's Account.

I needed a smoke detector for a survey on Friday the 22nd. I ordered what I needed from Home Depot on Wednesday the 20th because it stated next day delivery. Today the 22nd I received an email from Home Depot that stated my deliveries very was delayed and “Delayed deliveries typically arrive within 1–3 days”. I contacted Home Depot to cancel the order. Home Depot refused to cancel the order and told me I would have to return the purchase. I then went to Walmart and bought what I needed. Home Depot lies, does not stand behind its sales so should be considered unreliable. Go anywhere else

I ordered our new bathroom and delivered today, hats off to the delivery people, what great customer service. I will certainly be shopping again at Home Depot.

After dealing with online services, or lack thereof, I believe this will be my last purchase online from HD. It's not worth the activation. It would be worth spending a few dollars more to get the product delivered in a timely manner. Good luck with your purchases.

Refunds and returns work well. You can easily find staff, just walk around and you will find clusters of orange aprons talking amongst themselves. Finding a straight piece of lumber is challenging. The stacks of lumber are picked through; I suppose most professionals want straight lumber. I walked up to check out with 3 10-foot pieces of lumber. A checkout line light was on; nobody was attending it. Two associates were chatting to my left. One associate was chatting behind me. A cashier was checking out a large order to my right. The Pro checkout had one employee facing me for the 5 minutes I was standing there holding my lumber, he never said a word.

I purchased a dryer. The 5 year warranty cost me $150.00. Called the store because my dryer was broke to get it fixed. The woman at customer service told me I was S.O.L.. Finally got a hold of Allstate Protection Plan and the scheduled an appointment for me and the Technician never showed up. I took a day off of work and lost a good some of money. If you're willing to risk all the things I have had to go through, and countless hours on the phone, with people giving me the run around, this place is for you.