Complain about a product or service

Homelite Products

M. of Billerica, MA November 8, 2009

I learned years ago that Homelite products had dropped dramatically in quality. Low and behold, I received a Homelite Mighty Lite Blower for Xmas. The next fall I opened the box and it idled but would not speed up and then it died all together. Remedy? Seeing its out of warrenty now...take it to a dealer...wait a few weeks and pay again for a product you never wanted. Moral: Stay AWAY from HOMELITE! Money wasted by my daughter and I raked the yard by hand.

Michael of warsaw, IN November 4, 2009

I used my chain saw for the very first time and noticed the chain getting hot. The homelite web page gave a location to repair it. I got it repaired and the very next time I used it the same problem happened with the oil pump. The service place recomended I return it for a new saw. I did so and the new saw did the same thing. The very first time I used it. Unfortunately I waited 3 years to use the new saw and it is out of warenty.

Greg of Cincinnati, OH October 24, 2009

I purchased a Homelite Shear/Shrubber, model #UT44170, this past spring to trim the grass around my stepping stones & to trim the new growth on my landscaping yews. The unit will not cut thru the new growth on the shrubs (only 1-2 inches long) and will not even cut thru fescue grass. The only thing it will cut thru is the thin Kentucky Blue grass.

At first I thought that the problem was that the battery needed to be recharged several times to gain the most power, but this has not happened.

In my opinion it is a worthless piece of junk taking up space in my garage. It will be the last Homelite product I buy.

Bob of Cedar Rapids, IA October 18, 2009

I bought a Homelite MightyLite 26cc Blower/Vac from Home Depot on 10/27/07. The first time I used it the exhaust became so hot it burned a hole in my brand new Carhartt hooded sweatshirt and sweatpants. It has always had problems starting and continuing to keep running. If it does start on full choke it will kill as soon as you switch it half choke or run. I've tried fresher fuel, Seafoam, Sta-bil, nothing works. It's not worth taking to a repair shop considering most reviews complain that you spend the money and it still doesn't work. I'll just throw it out and go buy another brand. I'll never buy any Homelite product again and I'm disappointed in Home Depot for carrying such a piece of junk.

Roger of Tunapuna, Trinidad & Tobago October 16, 2009

I bought a HomeLite Mighty Lite curved shaft gas trimmer about eight months ago. It worked good for the first three times except for the line breaking every ten minutes. The line broke because the line spool kept on biting on the spool cup and would never align where the line is supposed to to come through the slot in the spool cup. Soon afterwards, it all went downhill. It wouldn't start at all. I would spend 15-20 minutes, priming and pulling the starter without a hint of it starting.

For days I would try this, then finally I took it to a repair shop. The same thing happened sometimes as soon as I took it home. I must have taken it for repairs at least three times and I still have the same problem. I've had some parts replaced in the carb, and it started, but it didn't last too long. I would never buy any Homelite product in my life.

dale of frankewing, TN October 1, 2009

bought a homelite mightylite 26cs from home depot august 17, took it back last night, can't keep it running, thet wanted 35 dallars to ship it back, it has a 2 yr warranty, i told them it's not worth spenndin 35 dollars on a new weed eater, cintacted homelite with no results either, i'll scrap it and buy another brand. any suggestions? i used a weed eater brand for years, it held up

William of Defuniak Springs, FL September 26, 2009

I purchased a Homelite VAC Attack 11 Blower/Vacuum (UT08934D). A week later the pull cord broke. The man at the repair shop said not to pull very hard because it wii keep breaking (3). Following this I've had it in the repair shop five times putting the motor screws back together. The repairman said he would not fix it any more because it will just keep vibrating apart. It has been sitting in my garage for a year and a half because I can't get it to run or will they fix it anymore. He says he would just be taking my money and it would right back in for the same thing.

Rick of Boonville, IN August 30, 2009

I bought a HomeLite weed eater. I've used it three times. I spend more time working on it than using it. The string breaks in about two min. of uses. It will not start now. It is just a peice of junk. To get it fix if possible. I have to take it to a town 25 miles away. The time and gas it well take it's not worth it. I think it a scam 69.99 at a time.

Dave of Monroe, WA July 24, 2009

I received a Homelite weed trimmer as a fathers day gift in June 2008. After about 3 weeks the return spring for the pull start pulled the guts out of the recoil part. I ordered 2 just in case this was a ongoing problem,(at my expense)while it is still under warranty. Here it is almost year later, While trimming the yard the connecting rod breaks. I call my local Homelite warranty dealer and was told "I can look at it in about 6-8 weeks,we're working on riding mowers now. I don't need to tell you that mowers and weed trimmer are used about the same time. I write a letter to Homelite vai e-mail. I receive back a form letter telling me about their warranty (which I already knew). Told them my story and asked what to do? Another form letter just like the first one telling me of their warranty.(one week earlier)I hadn't forgotten the warranty so not to sure why I receive the second form letter explaining the warranty.

Took the trimmer to a dealer 40 miles away to see about getting some warranty work done. Need a power head, the rod is broken. He says to me, "I'll have to check and see if it has a warranty". I said to him,"yes it has a warranty, look at the build date, by the serial number. Date of Manufacture 4/15/2008 2 Months before I received it as a fathers day gift. I tried and tried calling Homelite to get a LIVE PERSON in customer service. THEY DON"T EXISTS. I own a lot of Homelite and Ryobi products. As I told Homelite, I will NEVER OWN ANOTHER product by them if they don't get this figured out without all the BS. This is not ROCKET SCIENCE. Warranty is Warranty, DO THE MATH. Date of manufacture 4/15/2008. Good till 4/15/2010. WHAT IS THE PROBLEM?

James of Las Vegas, NV June 16, 2009

What an absolute piece of garbage.The second week I tried to use the trimmer(Homelite MightyLite 26cs) the thing woudn't start. Crank, crank, crank, crank, replace with fresh gas and oil mix, check spark plug, crank, crank, crank, crank, sputter, sputter, start! Stop. Crank, crank, crank, recheck everything. Zip, nada. Never able to get the thing to do the job.

Made in the U.S.A junk!

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