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Jenn-Air Convection Oven

Karen of West Columbia, SC November 1, 2009

I am replacing my kitchen counter tops and thought maybe I should replace my 22 year old Jenn-Air oven. In my search I have discovered that Jenn-Air is the only company that can make the downdraft type oven I need. This is very disappointing because my mother replaced hers and immediately after purchasing it she started having trouble with it. I then went online and found that the problems she was having were very common.

I am stuck between a rock and hard place to keep an old oven (replacement parts are unavailable) or buy a faulty new one.

Robert of Waynesville, NC August 10, 2009

We bought a Jenn Air Convection Oven in 2001. This is all I heard from my wife was how she wanted one and we splurged and got this one. Things went well, for a while; and then the clock panel started getting dimmer and dimmer. We had to replace that. Now we seem to have the infamous sensor in the oven going out. After the garbage I got with the clock, I haven't called Jenn Air, really no use. What I will say though is it is my last Jenn Air, even if they are giving them away. I know times have changed but when my parents built their house in 1955, they bought a 40 inch General Electric range even had a deep fryer well. It was 31 years old when it was replaced and it still worked. Oh for the days.

diane of warrem, NJ July 26, 2009

while cleaning my jenn air convection oven we heard a loud bang and rushed into the kithchen to find that the glass door had exploded and shattered glass was all over the floor is there a recall for this has this happened before????

Toni of La Puente, CA July 26, 2009

I purchased my stove from Lowe's in 2004 and the convection oven is no longer working. I am extremely dissatisfied with this product. I bought Jenn-Air because I thought I was purchasing a quality product not a lemon. I called and I was told that it would cost 500.00 to replace the convection oven. My previous stove worked until I replaced it and never encountered these types of problems. The oven was installed in 1968 and worked until we replaced it with a Jenn Air stove.

Robert of Black Earth, WI November 9, 2008

Robert of Black Earth WI (11/09/08)
I have replaced the relay board in my Jenn -Air radiant range/convection oven several times now. The circuit boards last less then 2 years - The model is SCE 30600B. This seems to be a recurring problem with all Jenn-Air ranges. The circuit board is made by the Robert Shaw company who generally makes a good product. However it is the Jenn Air designers who placed this circuit board in a high heat location which can damage the board every time the oven is used.

Jenn Air has received countless complaints about this and has done nothing to address the short lifespan of their electronic control boards. I bought this range because of the good looks and what I thought was a good reputation. The price was much higher then other ranges. BIG MISTAKE.

I will never buy anything from them or Maytag again. I have learned to replace the curcuit boards myself so at least I save the service call charges. I will design a cooling fan mount and isolate the circuit board from the back of the oven so that the board quits overheating. Gosh, you would think that Jenn Air could do this. Poor quality designs will eventually bury them. Unfortunately it might take awhile.

David of Shenandoah Junction, WV March 11, 2008

David of Shenandoah Junction WV (03/11/08)
I paid 1,450.00 (sale price) for a Jenn Air range with convection oven on May 30, 2006 and I've come to LOATHE it with a passion! It's impossible to simmer anything on this stove top---it's either all (full boil) or nothing (burner turned completely off). The convection part of the oven? It ended up being something I've only used three times.

The first time it worked o.k. The second time I used it I had to turn it off because the fan at the back of the oven was making a terrible clattering noise. A repairman fixed the fan, but the next time I tried to bake using convection the fan failed again. The back of the oven was glowing to the point where I really feared it might catch on fire.

Today the repairman told me the oven element was cracked and needed to be replaced (85.00 just to come to my house plus the cost of the element)and he told me it would cost me an additional 200.00 plus to fix the convection part of the oven! I've owned considerably cheaper ranges that have worked better and lasted MUCH longer without expensive repairs. Jenn Air has lost me as a customer. PERMANENTLY.

Expensive repair costs for a relatively new, over-priced and grossly over rated appliance!

Tim of El Cajon, CA December 19, 2007

Tim of El Cajon CA (12/19/07)
My Jenn Air convection double oven display has started to go out on me again. The part is a circuit board, the repair man called it the relay board. It sits up above the oven and evidently is sensitive to heating and cooling cycles, imagine that! I replaced it only 5 years ago, hoping they would figure out how to make it last longer, and the repairman told me not to use the self cleaning feature, so we tried that. Well, here we are only five years later and the bottom oven has been unusable for about a year and now the top oven blanks out after reaching a certain temperature. It comes back after the entire oven cools, but will probably stop functioning completely soon.

I refuse to support this unacceptable solution of having to spend 450 on a stupid circuit board that is not build for the environment it is intended to be used in. Jenn Air had plenty of time to release a board that could have survived the environent of their oven.  What good is solid state circuitry if it blows out every few years. Give me relays or tubes if they will last for 15 years! So we are removing this bad oven and replacing it with something else. We will steer clear of any future appliances with the Jenn Air!

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