KB Home Reviews

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About KB Home

Enjoy a new home uniquely built just for you. With KB, customers have the ability to personalize their new home with design options that fit their lifestyle and budget. Homebuyers also have a partner every step of the way.

Visit www.kbhome.com
Pros
  • Online design studio
  • Variety of floor plans
  • Many communities in eight states
  • Personalizations available
Cons
  • Charges HOA fees
  • Limited availability

Helpful Reviews

Folsom, CA
Verified purchase
KB Home built my first newly constructed home. Around the same time, several of my friends and family also purchased new builds in the Sacramento area when interest rates were low.

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Oakland, CA
Verified purchase
We are incredibly grateful to Kris **, Novelle, and the entire team for the fantastic service they provided for Kb Homes Bayberry, Antioch, during our home-buying journey with KB Homes.

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What is KB Home?

KB Home is a home builder that offers innovative designs, personalized floor plans and flexible pricing on new homes. Its designers work with homebuyers in communities across Arizona, California, Colorado, Florida, Idaho, Nevada, North Carolina, Texas and Washington.

You choose your floor plan, your community, the homesite and desired customizations, and KB Home takes care of the rest. Its homes are energy-efficient and designed to your specifications. Financing is available through a lending affiliate, and the company also works with standard mortgages.

KB Home floor plans

The first step to building a home with KB Home is exploring its online galleries, tours and floor plans to find the perfect home for you. KB Home's floor plans are available in a variety of sizes and configurations with flexible living spaces and from two to six bedrooms.

KB Home’s online design studio shows all the personalization options available, such as lighting, flooring and cabinets. Once you’re satisfied its portfolio is right for you, schedule a consultation with one of its designers to learn more about the building process, your options and pricing.

KB Home prices

New construction homes from KB Home typically cost between $200,000 and $900,000. Factors like the location, floor plan and customizations affect the total cost. KB Home designers have experience working with first-time and experienced homebuyers and can help you stick to your homebuying budget.

KB Home prioritizes affordability, so there are many ways to save on costs during the building process, including some free personalizations and design options. Schedule a consultation for a customized quote. Its lending partner, KBHS Home Loans, offers financing for qualified home buyers.

KB Home FAQ

Does KB Home sell good homes?

KB Home is a reputable home builder with positive reviews from homebuyers. You can view pictures and virtual walkthroughs on its website for a better idea of the quality of homes offered.

Does KB Home have HOA fees?

KB Home sells houses in communities that typically have HOA fees. Ask during your initial consultation which fees are associated with the communities you’re interested in.

How much are KB Home upgrades?

Many KB Home upgrades are offered at no additional cost. However, for premium upgrades, you can work with a home designer to customize the home’s fixtures and features to your needs.

Who owns KB Home?

KB Home is a publicly traded company. As of 2020, Jeffrey T. Mezger is the CEO of the company.

Do KB Home houses come with appliances?

Yes, your home can be customized with specific appliances. The company typically offers Whirlpool appliances, but you can visit one of its design studios to learn more about available options.

Still have questions?

Is KB Home a good builder?

KB Home is a legitimate, well-known home builder with a strong portfolio of customizable new homes. Its communities typically have homeowners associations that charge fees and may not be right for every homeowner. KB Home builds in communities across Arizona, California, Colorado, Florida, Nevada, North Carolina, Texas and Washington. Schedule a consultation for pricing and customization information.

KB Home Reviews

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    How do I know I can trust these reviews about KB Home?
    • 4,934,369 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 15
    StaffLoan ProcessRatesHonesty & Transparency

    Reviewed July 30, 2026

    If you are locking the interest rate with the loan officer, that should be respected and not end up paying a higher interest rate than agreed like in my case. I’m very dissatisfied about the lack of honesty shown by Tim **. I was already financially and emotionally involved in buying this house and that is the only reason I continued with the investment.

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      Sales & MarketingPunctuality & SpeedStaff

      Reviewed July 28, 2026

      This happens to be my second new home purchase (decades apart) with KBH and I’m so satisfied with them once again! The process from start to finish was painless and I felt informed throughout. Although the home buying experience is often stressful I immediately felt at ease from the early stages of visiting the community. The sales rep was approachable and knowledgeable, leaving us with a lot of confidence that this could be our future home. Fast forward and well, here we are, homeowners of a wonderfully appointed new KBH build! It’s apparent they believe in their product with thoughtful design, applied innovation and value. I appreciate KBH and am happy to know I can depend on them for a quality product!

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      KB Home
      Response from KB Home

      We appreciate you taking the time to share your positive experience with the entire team here at KB Home!

      Customer ServiceStaff

      Reviewed July 26, 2026

      Our experience with KB Home was exceptional from beginning to end. Purchasing a home is one of the biggest milestones in life, and the entire KB Home team made the process smooth, exciting, and enjoyable. The quality of the home, the beautiful community, and the professionalism of everyone involved exceeded our expectations.

      We especially want to thank Hope **, Olga **, and Michael ** for their outstanding dedication, communication, and commitment to customer satisfaction. They were always available to answer questions, kept us informed throughout the process, and genuinely cared about making sure everything was done right. Their hard work and attention to detail made us feel valued every step of the way. We are proud to be part of the KB Home family and would confidently recommend KB Home to anyone looking for a beautiful, high-quality home and an outstanding home-buying experience. Thank you for making our dream of homeownership a reality!

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      KB Home
      Response from KB Home

      Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Marco and Irania!

      Customer ServicePunctuality & SpeedStaff

      Reviewed July 25, 2026

      My overall experience with KB Home has been exceptional from beginning to end. As a first-time homeowner, I was naturally excited but also had many questions throughout the process. The entire KB Home team made me feel supported, informed, and valued every step of the way. Their communication was consistent, their professionalism was outstanding, and they always took the time to ensure I understood what to expect. I was especially impressed by the quality of the craftsmanship and the opportunity to personalize my home to fit my lifestyle and preferences. Every interaction reflected a genuine commitment to customer satisfaction, and it was clear that everyone involved took pride in their work. Any questions or minor concerns were handled promptly and with care, giving me confidence that I had chosen the right builder.

      Becoming a homeowner is a major milestone, and KB Home made it a memorable and rewarding experience. I am incredibly grateful to the entire team for their dedication, hard work, and exceptional service. I would highly recommend KB Home to anyone looking for a quality-built home and a company that truly cares about its customers.

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      Profile pic of the author.
      CoveragePricePunctuality & SpeedMaintenanceTransparency

      Reviewed July 23, 2026

      We purchased the KB 1675 plan in December 2024. KB worked hard to get us moved into this new build (they say it was a record for the company - 18 days). After living here for about 18 months, here are some reviews about the home.

      1. The kitchen storage is not enough. The existing layout needs updating. There is a coat closet on the hallway across from the kitchen - we converted this to a coffee bar/kitchen storage. The pantry is too small - we added a door storage rack. The refrigerator is crammed on the far left side, making it difficult to open the freezer door. It would be better they make the hall closet into a pantry, move the refrigerator to the current pantry spot and add more counter/cabinets where the refrigerator is now.

      2. The home is framed completely with 2x4s. I had to walk on the ceiling rafters over the garage and was not sure the 2x4s would hold.

      3. Wall outer covering under siding is cardboard, not OSB or plywood.

      4. The home came with sod, Grading was bad - I have spent over a thousand dollars in landscaping corrections, including replacing the sod which was a mixture of various grasses.

      5. Sagecrest has been in a building frenzy lately. Lots of dusty streets, some cleaned up, others not. Silt fencing is ugly.

      6. The shingles are a very cheap flat look, almost guaranteed to need replacing sooner than later.

      7. Overall, we love a lot about the home. Location is great, the 1675 overall works with our retiree downsized life and close to our grandkids. The floor plan is one we liked and was a determining factor in purchase. We are anxious to see the neighborhood buildout, and are little concerned with part of the forest that was shielding us from the interstate being cleared for a car dealership.

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      Staff

      Reviewed July 31, 2026

      Amazing! I mentioned it in previous questions, but I can’t say enough how kind and thoughtful everybody was.

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      KB Home
      Response from KB Home

      Thanks so much for taking the time to share your home-building experience with us, Gina!

      Customer ServiceTechPunctuality & Speed

      Reviewed July 30, 2026

      When I decided to purchase a KB Home, I wasn't just buying a house. I was choosing a place where my family would build memories for years to come. Because of that, I had high expectations for the experience, and in many ways those expectations were met during the buying process. What has been most disappointing is that the excitement of moving into a brand-new home was overshadowed by the amount of time and energy required after closing. Instead of unpacking and settling in with my wife and our two young children, much of our first month was spent scheduling appointments, meeting contractors, documenting issues, and following up on repairs.

      I recognize that building a home is a complex process and that no home is perfect. My expectation was never perfection. My expectation was that the additional time before closing, along with the inspection report and walkthrough, would have resulted in a home that was substantially complete and ready for my family to enjoy.

      I appreciate that people within KB Home have listened to my concerns and have worked to move things in the right direction. My hope is that this feedback is viewed as an opportunity to improve the experience for future homeowners. Delivering a home is more than handing over the keys. It's delivering the excitement, confidence, and peace of mind that comes with purchasing a brand-new home. That is the experience I hope every KB Home customer receives.

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      Customer ServiceStaff

      Reviewed July 30, 2026

      My experience was greater than expected. From beginnings to end the process was professional. The communication and organization was amazing.

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      KB Home
      Response from KB Home

      Thanks so much for sharing your positive KB Home experience with us!

      Reviewed July 29, 2026

      Great job everyone! We can tell y'all love your jobs and we felt well served throughout the whole process! Thank you all!!!

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      KB Home
      Response from KB Home

      We're glad to hear that our team was able to provide such a positive experience for you, James!

      Customer ServiceStaffTransparency

      Reviewed July 28, 2026

      Our overall experience with KB Home was exceptional! Johnny ** and the team Marco, Soraya, and Chris provided unmatched customer service, transparent communication, and thoughtful touches that made us feel truly valued. We couldn't be happier in our new home.

      Thanks for your vote!
      KB Home
      Response from KB Home

      We're thrilled to hear that our entire team was able to provide such a positive experience for you!

      Customer ServiceStaff

      Reviewed July 28, 2026

      Communication throughout the experience and the level of care that the team put in throughout every step of the home buying process was fantastic. I would not hesitate to purchase another home from KB Home again in the future.

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      KB Home
      Response from KB Home

      Thank you so much for taking the time to share your positive experience with the team here at KB Home!

      Staff

      Reviewed July 28, 2026

      Amazing start to finish. Great home buying experience. I love that the the KB workers love their job. Overall A+!

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      KB Home
      Response from KB Home

      Thanks so much for sharing your home-buying experience with us, Eric!

      Staff

      Reviewed July 27, 2026

      For my first time buying a house, KB made the process extremely easy and helped make everything run smoothly.

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      KB Home
      Response from KB Home

      We're so glad to hear that our team provided such a positive experience for you, Fidel!

      Staff

      Reviewed July 26, 2026

      KB Home representatives listened to our wish list and helped us choose the perfect layout and design choices to make our dream forever home become a reality.

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      KB Home
      Response from KB Home

      Thanks so much for sharing your KB Home experience with us!

      Sales & MarketingStaffLoan Process

      Reviewed July 25, 2026

      Great sellers and builders! Everyone is friendly and made sure we were comfortable throughout the entire process, including sale, loans, design, construction, and closing of the home.

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      KB Home
      Response from KB Home

      We appreciate you taking the time to share your positive KB Home experience with our team, Danielle!

      Customer ServiceStaff

      Reviewed July 25, 2026

      My experience with KB Home exceeded my expectations from start to finish. The entire team was professional, knowledgeable, and committed to making the home buying and building process as smooth as possible. Communication was consistent, my questions were always answered, and I felt supported throughout every stage of construction.

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      KB Home
      Response from KB Home

      Thanks so much for sharing your positive KB Home experience with our team, Willie!

      Staff

      Reviewed July 22, 2026

      Had an overall excellent experience. The people I interacted with were very friendly, helpful and professional. They listened to my concerns and addressed them appropriately.

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      StaffHonesty & Transparency

      Reviewed July 21, 2026

      The KB professionals seemed honestly focused on making this the best experience possible for me. I've built before, this was the best experience I've had. Thank you.

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      Reviewed July 21, 2026

      First-time home buyer, so I don’t have a previous experience to compare to, but it has been a very positive experience.

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      KB Home
      Response from KB Home

      We're so glad to hear that our team was able to provide such a positive experience for you, Levi!

      Staff

      Reviewed July 21, 2026

      KB Homes has been wonderful to do business with. The great care that they provide their customers is top notch. Where many companies fall short KB goes up and beyond to provide excellent service.

      Thanks for your vote!
      KB Home
      Response from KB Home

      Thanks so much for sharing these kind words with us, Dale and Christine!

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      KB Home Company Information

      Company Name:
      KB Home
      Company Type:
      Public
      Ticker Symbol:
      KBH
      Year Founded:
      1957
      Address:
      10990 Wilshire Blvd.
      City:
      Los Angeles
      State/Province:
      CA
      Postal Code:
      90024
      Country:
      United States
      Website:
      www.kbhome.com