KB Home Reviews
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About KB Home
Enjoy a new home uniquely built just for you. With KB, customers have the ability to personalize their new home with design options that fit their lifestyle and budget. Homebuyers also have a partner every step of the way.
Visit www.kbhome.com- Online design studio
- Variety of floor plans
- Many communities in eight states
- Personalizations available
- Charges HOA fees
- Limited availability
Helpful Reviews
What is KB Home?
KB Home is a home builder that offers innovative designs, personalized floor plans and flexible pricing on new homes. Its designers work with homebuyers in communities across Arizona, California, Colorado, Florida, Idaho, Nevada, North Carolina, Texas and Washington.
You choose your floor plan, your community, the homesite and desired customizations, and KB Home takes care of the rest. Its homes are energy-efficient and designed to your specifications. Financing is available through a lending affiliate, and the company also works with standard mortgages.
KB Home floor plans
The first step to building a home with KB Home is exploring its online galleries, tours and floor plans to find the perfect home for you. KB Home's floor plans are available in a variety of sizes and configurations with flexible living spaces and from two to six bedrooms.
KB Home’s online design studio shows all the personalization options available, such as lighting, flooring and cabinets. Once you’re satisfied its portfolio is right for you, schedule a consultation with one of its designers to learn more about the building process, your options and pricing.
KB Home prices
New construction homes from KB Home typically cost between $200,000 and $900,000. Factors like the location, floor plan and customizations affect the total cost. KB Home designers have experience working with first-time and experienced homebuyers and can help you stick to your homebuying budget.
KB Home prioritizes affordability, so there are many ways to save on costs during the building process, including some free personalizations and design options. Schedule a consultation for a customized quote. Its lending partner, KBHS Home Loans, offers financing for qualified home buyers.
KB Home FAQ
Does KB Home sell good homes?
KB Home is a reputable home builder with positive reviews from homebuyers. You can view pictures and virtual walkthroughs on its website for a better idea of the quality of homes offered.
Does KB Home have HOA fees?
KB Home sells houses in communities that typically have HOA fees. Ask during your initial consultation which fees are associated with the communities you’re interested in.
How much are KB Home upgrades?
Many KB Home upgrades are offered at no additional cost. However, for premium upgrades, you can work with a home designer to customize the home’s fixtures and features to your needs.
Who owns KB Home?
KB Home is a publicly traded company. As of 2020, Jeffrey T. Mezger is the CEO of the company.
Do KB Home houses come with appliances?
Yes, your home can be customized with specific appliances. The company typically offers Whirlpool appliances, but you can visit one of its design studios to learn more about available options.
Still have questions?
Is KB Home a good builder?
KB Home is a legitimate, well-known home builder with a strong portfolio of customizable new homes. Its communities typically have homeowners associations that charge fees and may not be right for every homeowner. KB Home builds in communities across Arizona, California, Colorado, Florida, Nevada, North Carolina, Texas and Washington. Schedule a consultation for pricing and customization information.
KB Home Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Feb. 1, 2025
Love, love, love my new home!! Everything about the process of building a new home with KB was great! From picking the lot, to choosing my floor plan and design features, building my new home was so much fun!! The neighborhood is beautiful and I am so happy with my purchase!!!
We're thrilled to hear that you love your beautiful new home, Jenny! Thank you for sharing your positive experience with us.
Reviewed Oct. 13, 2026
KB Home helped turn our family’s dream into a reality. We chose KB because we wanted a home we could personalize for our family, and watching it grow from sand and dirt into the place we now call home was an unforgettable experience. A month after moving in, we are still discovering details that make us appreciate our home and the care that went into building it. We are also very happy with our community.
Patrick **, our Sales Coordinator, and Gustavo **, our Construction Manager, deserve the highest recognition. Patrick’s patience, helpful answers, and weekly photo and video updates made us feel included throughout the process. Gustavo’s dedication and attention to detail showed in the construction of our home. Both have continued to support us after closing, including with warranty questions. Their commitment to our family has meant a great deal to us. As an Air Force veteran, I hold Integrity First, Service Before Self, and Excellence in All We Do close to my heart. Patrick and Gustavo exemplified those values through their actions, and KB Home should be proud to have them on its team.
The KBHS financing and credit-repair process needed better communication and timely follow-through. Our delayed closing resulted in more than $3,000 in additional hotel, meal, and storage expenses. We appreciate Anthony’s help in navigating those difficulties and hope that part of the experience improves for future families. We are proud of our home and grateful to the people who helped make it possible. Patrick and Gustavo made a lasting, positive difference in our family’s experience.
Thank you for taking the time to share your KB Home experience with our team, Juan!
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Reviewed Sept. 11, 2026
⭐️⭐️⭐️⭐️⭐️ **The Best KB Home Team\!** 🏡❤️. We are truly grateful to the amazing KB Home team who helped us throughout the entire process—from the beginning of our home purchase all the way to the completion of our new home\. Everyone was professional, kind, approachable, reliable, and always willing to answer our questions.
Ms. Erine ** – One of the best agent we have ever worked with, She helped and guided us from the very beginning until our home was completed. She was always easy to approach, very professional, kind, and always took the time to answer all of our questions. We truly appreciate all her help and support. She is definitely the best agent!
Ms. Elizabeth **– She gave us great advice and helpful ideas for both the interior and exterior of our home, especially when we were choosing the features and items we wanted for our house. She was professional, knowledgeable, and easy to work with throughout every transaction. Mr. Bryce ** – He consistently kept us updated on the progress of our home during construction. We always appreciated his communication and willingness to keep us informed. He was professional, approachable, and very helpful. Ms. Jessica– She was polite, kind, and very helpful. She took the time to explain and teach us about all the features of our new home and made sure we understood everything. She was also very professional when discussing all the details of the house with us.
Overall, this KB Home team is truly amazing! They are reliable, professional, easy to talk to, and always ready to answer our questions and provide the right information. We felt supported throughout the entire homebuilding process. We are 100% happy and satisfied with our new home and with the service we received from the KB Home team\. I would 100% recommend KB Home and this amazing team to our friends, family, and anyone looking to build a new home. Thank you, KB Home Team, for helping make our dream home a reality! 🏡❤️ **KB Home Team — You are THE BEST!** 😄👏
Thank you so much for taking the time to share your positive experience with the entire team here at KB Home, Brian!
Reviewed Aug. 18, 2026
⭐⭐⭐⭐⭐ An Outstanding Homebuying Experience with KB Home – Freeman Farms! Our experience building our new home with KB Home at Freeman Farms has been absolutely outstanding from beginning to end! Every person we encountered played an important role in making this journey a memorable and enjoyable experience. From the very beginning, Jimmy ** at the Sales Studio was phenomenal. He was welcoming, knowledgeable, patient, and made us feel confident that we were making the right decision. He was there to answer our questions and help guide us through the process without ever making us feel pressured.
Then came the Design Studio, and OMG… Dixie was AWESOME! She was absolutely amazing! Dixie listened to what we wanted, helped bring our vision to life, and somehow managed to get us everything we wanted while keeping us UNDER budget! Her knowledge, patience, creativity, and willingness to work with us made the design process so much fun. She truly deserves recognition for the incredible job she did. We also want to give a huge shoutout to Lissette and MaryAnne with KBHS Loans. Even though they had to assume our file at the last minute, they stepped up and handled everything with professionalism and care. They were helpful, responsive, and worked hard to keep things moving forward. We truly appreciated their efforts during what can sometimes be a stressful part of the homebuying process.
And then there was Lauren — absolutely spectacular! Her customer service skills are second to none. She clearly knows her job, was extremely responsive, and never left us wondering what was happening. Whenever we had a question or concern, Lauren was quick to respond and made us feel like our home and our experience truly mattered. Overall, KB Home and the Freeman Farms team exceeded our expectations. Buying/building a home is a major investment, and having a team that communicates, listens, cares, and delivers makes all the difference.
To Jimmy, Dixie, Lissette, MaryAnne, Lauren, and everyone at KB Home Freeman Farms — THANK YOU! You helped make our dream of owning a beautiful new home a reality, and we couldn’t be happier with our experience. If you’re considering building a new home, we highly recommend KB Home at Freeman Farms. Ask for this team — they are AMAZING! 🏡❤️👏🏽. 5 STARS ⭐⭐⭐⭐⭐ without hesitation!
Thank you for taking the time to share your KB Home experience with our entire team, Denise!
Reviewed Aug. 15, 2026
Overall, our experience with KB Home has been a good one, and we are very happy with our home, the location, and the ability to design and personalize our space. Wes and Jared have both been extremely knowledgeable, communicative, and helpful throughout the process, and we really appreciate the support they provided. The most frustrating part of our experience was the KB Home loan process. It was repetitive and exhausting. We also feel the survey is being requested before homeowners have had enough time to fully experience many of the things it asks about. We genuinely want to give everyone who has helped us a great review, but we believe homeowners should be given more time to experience the entire process and community before being asked to provide feedback.
There are also some areas of the community that we feel could be improved, including the close spacing between homes, limited guest parking, and cramped driveways. We are frustrated with the landscaping, as some of our plants have already started to die and need to be replaced. Additionally, we were surprised to learn that we need to modify our backyard gate to meet HOA requirements for screening our trash cans, when an HOA-compliant gate could have been provided during construction. Overall, we are happy with our home and appreciate the people who have helped us along the way. We hope KB Home will take this feedback as an opportunity to improve the experience for future homeowners.
Reviewed Aug. 1, 2026
Overall, I am happy with my new home and appreciate the quality of the finished product. I especially want to recognize Todd (Superintendent), Neal **, and Alexandra ** for providing exceptional customer service throughout the process. They consistently demonstrated professionalism, responsiveness, attention to detail, and a genuine commitment to customer satisfaction. They went above and beyond to answer my questions, address concerns, and ensure issues were resolved from start to finish. Their dedication and willingness to help made a significant positive impact on my overall experience, and they are a tremendous asset to KB Home.
Unfortunately, my experience with the sales office was not at the same level. My assigned sales representative, Randy, frequently lacked professionalism, timely communication, and effective follow-through. There were numerous occasions where emails, phone calls, and questions went unanswered for extended periods, leaving me uncertain about the status of important matters. In many instances, I had to rely on other sales representatives in the office to obtain answers or updates because I could not get a response from Randy. I also understand that sales representatives were often assigned to multiple communities, which made them difficult to reach. While I understand staffing challenges can occur, the level of communication I experienced was well below what should be expected during one of the largest financial investments a person can make. Buyers deserve prompt, clear, and consistent communication throughout the entire process.
Another area that deserves significant attention is the management and oversight of the construction crews working throughout the community. There were times when communication with workers on site was very difficult, making it challenging to ask questions or address concerns. More importantly, the crews often appeared to have little regard for homeowners who had already moved into the neighborhood. Construction debris, plastic wrapping, cardboard, insulation, food containers, cups, nails, and other trash were frequently left around active job sites and were regularly blown by the wind into neighboring yards, driveways, sidewalks, and streets. As a homeowner, it was frustrating to repeatedly clean up construction waste that originated from nearby homes still under construction.
KB Home should hold its contractors and subcontractors to a higher standard of cleanliness, professionalism, and accountability. Job sites should be cleaned daily, loose debris should be secured, and crews should be mindful that families are already living in these homes and deserve a clean, safe, and respectful environment. Maintaining the neighborhood during construction is just as important as delivering a quality finished home.
Despite these concerns, I am grateful for the individuals who truly cared about delivering a great product and providing excellent customer service. Todd, Neal, and Alexandra exemplified what customer service should look like, and they helped turn what could have been a much more frustrating experience into a positive one. I hope KB Home uses this feedback to improve communication within the sales office and strengthen oversight of its construction crews so future homeowners receive the level of service they deserve.
Reviewed Oct. 23, 2026
It was a wonderful and great experience! They made it very easy for me to go through the process of buying my home!
Reviewed Oct. 21, 2026
Overall, from sales to closing was not as complicated as expected but could have been more informative with HOA details. Additionally, post closing could have been better with more hired hands to assist Construction Supt.
Reviewed Oct. 21, 2026
My overall experience with KB Home was truly rewarding and memorable. Throughout the homebuying process, I came to realize that the true value of a home goes beyond its design, construction, and physical features. It also reflects the integrity, professionalism, and genuine care of the people behind it. From my first meeting with Bill to my interactions with Juan and Tony, I consistently felt respected, supported, and confident in my decision.
Their dedication reminded me that outstanding customer service is not simply about selling a house, but about building trust and lasting relationships. I sincerely appreciate the people who made this experience so positive. They are truly second to none. KB Home should be proud to have such exceptional professionals representing the company.
We appreciate you taking the time to share your positive KB Home experience with us
Reviewed Oct. 20, 2026
My review is very positive. I really liked the quality of the construction company and also the customer service.
We're thrilled to hear that you had a positive experience working with our team, Bruno!
Reviewed Oct. 20, 2026
We thought that buying our first home was going to be a scary experience but KB Homes made the experience easy and fun. I would recommend KB Homes to friends and family!
We're glad to hear that our team was able to provide such a positive experience for you, Jose!
Reviewed Oct. 20, 2026
The buying experience was smooth and everyone at KB really goes out of their way to ensure all your needs are taken care of.
We appreciate you taking the time to share your positive KB Home experience with us, Evan!
Reviewed Oct. 20, 2026
For us our experience was good because KB Home team specially Mr. ** always was there helping us and it made it easier for us.
We're glad to hear that you had a positive experience working with the team here at KB Home!
Reviewed Oct. 18, 2026
KB has a lot of great workers. Norma again was absolutely the best, she truly was the reason we kept coming back to KB Home. She goes above and beyond for everything and made us feel like family. My husband, my kids and I adore her. Also wanted to point out Jerry, Joseph and Armando all amazing as well, very sufficient. Very professional.
We're glad to hear that the entire team here at KB Home was able to provide such a positive experience for you!
Reviewed Oct. 18, 2026
Good for first-time home buyer. However we felt taken advantage of during the loan process. A lot of our questions felt ignored from the loan application process.
Reviewed Oct. 18, 2026
Beyond the expectation with KB HOME I this service was great.👍 That's why KB Home is number in USA.
We're thrilled to hear that you had a positive experience working with the team here at KB Home!
Reviewed Oct. 18, 2026
Made the home buying process smooth. The team was patient with me as a first time home buyer and always answered any questions I had.
We appreciate you taking the time to share your positive KB Home experience with us, Angela!
Reviewed Oct. 17, 2026
While we are happy with many aspects of our new home, the significant train noise and vibration remain major concerns that affect our daily comfort. We hope KB Home will take these issues seriously, conduct a post-construction acoustic and vibration assessment, and provide effective improvements to address them. We truly appreciate the team's efforts and look forward to seeing these concerns properly resolved.
Reviewed Oct. 15, 2026
I've already bought from LENNAR, I've bought from GL HOMES, and now from KBhomes, and I liked your work the most in every way.
Thank you so much for taking the time to share your positive KB Home experience with us, Fernando!
Reviewed Oct. 15, 2026
The process was seamless and handled with care. The home was delivered in excellent condition and just like how it was planned to be. All the staff were great throughout the whole process. Definitely made my first home buying experience very exciting and memorable :)
Thank you for taking the time to share your positive KB Home experience with us!
Reviewed Oct. 15, 2026
Although there were some unforeseen things to come up, KB Homes really went above and beyond to make sure that everything was corrected and that I was completely satisfied.
We appreciate you taking the time to share your positive KB Home experience with oru team, Karen!
Reviewed Oct. 15, 2026
Buying a home is one of the biggest investments anyone could make. I really love that we have the option to design and choose some features with KB because it helped us build a home we were truly in love with. KB definitely delivered and we’re so grateful to have our new home.
Thank you so much for sharing your positive KB Home experience with us, Jonah!
Reviewed Oct. 13, 2026
Overall, I had a great experience with KB Home. Greater use of technology and AI during the design process could make the experience even better. I also feel the shower door could be sturdier and of higher quality.
Reviewed Oct. 12, 2026
My overall experience on buying a home was seamless and very well organized from the loan officer, sales counselors, construction manager and home warranty personnel.
Thank you for taking the time to share your positive KB Home experience with us, Charlisa!
Reviewed Oct. 12, 2026
From the moment we selected our lot, to the moment I walked into my completed home has been a wonderful experience. Our salesman was great to the point that he still answers any questions I have even now and our Customer service Representative has been Outstanding! I can't say enough good things about the whole experience and now I have a beautiful Home!
We're thrilled to hear that you had such a positive experience working with our team, Robert!
Reviewed Oct. 10, 2026
Wife and I are absolutely in love with our home. I’m so glad that we looked into Kb Home for our “Forever House”.
We appreciate you taking the time to share your positive KB Home experience with us, Shane!
Reviewed Oct. 10, 2026
My home-buying experience was absolutely excellent from beginning to end! The entire process was smooth, stress-free, and enjoyable. The team was professional, knowledgeable, and attentive to my needs, making sure I understood every step along the way. Communication was consistent, my questions were answered promptly, and I always felt supported and valued. Their dedication, patience, and commitment to helping me find my home made the experience truly special. I am extremely grateful for the outstanding service I received and would highly recommend them to anyone looking to purchase a home. Thank you for helping make my dream of homeownership a reality!
Thank you so much for sharing your positive experience with us!
Reviewed Oct. 6, 2026
It’s refreshing to have a say in how you want your house to look! KB offers a huge variety of design options! Style your house!
Reviewed Oct. 6, 2026
Our experience with KB Home was exceptional from start to finish. The team was professional, courteous, and responsive; the quality of our home is outstanding, and the entire process was smooth and flawless. We are delighted with our new home and would wholeheartedly recommend KB Home to anyone.
Thank you so much for taking the time to share your positive KB Home experience with our team!
Reviewed Oct. 6, 2026
Our overall experience with KB Home has been disappointing because of the unpleasant outdoor odors in the area where we purchased our home. We experience these odors almost every day, making it difficult to enjoy our backyard or simply spend time outside breathing fresh air. Honesty and transparency were very important to us, but we feel those were missing from our buying experience. Buyers should receive clear information about these conditions before committing to a home purchase. We want KB Home to take this concern seriously and help find a meaningful solution.
Reviewed Oct. 6, 2026
From the first moment you meet KB Home staff to the final moment of home delivery, you are well taken care of by KB Home. It is made abundantly clear throughout the whole process that this is a top-tier home builder. When buying a home again in the future, I will certainly look to KB Home as a builder before any other.
We're thrilled to hear that our team was able to provide such a positive experience for you, Jared!
Reviewed Oct. 5, 2026
The entire experience was straightforward and problem‑free, with everything handled efficiently and without any issues.
We appreciate you taking the time to share your positive KB Home experience with our team!
Reviewed Oct. 5, 2026
The construction superintendent, Greg kept me well-informed and worked through every issue until I was satisfied. Additionally, Holly, the design studio representative, was excellent, offered helpful guidance, and a great selection of choices to personalize the home. Ultimately, the team delivered a high-quality home in a timely manner.
Thanks so much for taking the time to share your positive KB Home experience with us!
Reviewed Oct. 4, 2026
We spend our hard earned money on a home, we hope to receive the same level respect we provide to you.
Reviewed Oct. 3, 2026
Kevin ** did a great job as my loan officer. He kept me informed and updated throughout the entire loan process, making everything smooth and stress-free. Everything went very well from start to finish. Highly recommended! I would definitely use KB again because of the great experience I had working with Kevin and Thomas. Thomas was fantastic to work with! He was professional, responsive, and helpful throughout the entire process. He made everything smooth and easy for us. We had a great experience and would highly recommend him!
Thank you so much for taking the time to share your positive experience with the entire team here at KB Home, Pawan!
Reviewed Oct. 3, 2026
I am happy with my home and thought the staff made the home buying process very clear and I felt they took good care of us.
We're glad to hear that you had a positive experience working with our team, Dianne!
Reviewed Oct. 3, 2026
I would definitely recommend kb homes to my friends and family. From price quality staffing it all went good. It is our first house they did it so special. Me and my wife loved kb homes
Thank you so much for taking the time to share your positive KB Home experience with our team, Glenn!
Reviewed Oct. 2, 2026
I owned a KB home previously and this was an even easier process than before. The home is exactly what I needed and the team provided an easy, efficient process.
We're thrilled to hear that our team was able to provide such a positive experience for you!
Reviewed Oct. 2, 2026
This was a great experience from start to finish. Very happy with the house we received and glad we chose KB for our home choice 😄😄
Thank you so much for sharing your positive KB Home experience with us, Myron!
Reviewed Oct. 2, 2026
Excellent, the team that I got deserves to get recognized for their communication and professional service!
We're so glad to hear that our team was able to provide such a positive experience for you!
Reviewed Oct. 2, 2026
As first time home buyers we were blown away with everything and the absolutely beautiful home that was built for us
Congratulations on your first home and thank you for sharing your positive experience with our team!
KB Home Company Information
- Company Name:
- KB Home
- Company Type:
- Public
- Ticker Symbol:
- KBH
- Year Founded:
- 1957
- Address:
- 10990 Wilshire Blvd.
- City:
- Los Angeles
- State/Province:
- CA
- Postal Code:
- 90024
- Country:
- United States
- Website:
- www.kbhome.com
