KB Home Reviews

⭐️⭐️⭐️⭐️⭐️ **The Best KB Home Team\!** 🏡❤️. We are truly grateful to the amazing KB Home team who helped us throughout the entire process—from the beginning of our home purchase all the way to the completion of our new home\. Everyone was professional, kind, approachable, reliable, and always willing to answer our questions.

⭐⭐⭐⭐⭐ An Outstanding Homebuying Experience with KB Home – Freeman Farms! Our experience building our new home with KB Home at Freeman Farms has been absolutely outstanding from beginning to end! Every person we encountered played an important role in making this journey a memorable and enjoyable experience. From the very beginning, Jimmy ** at the Sales Studio was phenomenal. He was welcoming, knowledgeable, patient, and made us feel confident that we were making the right decision. He was there to answer our questions and help guide us through the process without ever making us feel pressured.

Overall, our experience with KB Home has been a good one, and we are very happy with our home, the location, and the ability to design and personalize our space. Wes and Jared have both been extremely knowledgeable, communicative, and helpful throughout the process, and we really appreciate the support they provided. The most frustrating part of our experience was the KB Home loan process. It was repetitive and exhausting. We also feel the survey is being requested before homeowners have had enough time to fully experience many of the things it asks about. We genuinely want to give everyone who has helped us a great review, but we believe homeowners should be given more time to experience the entire process and community before being asked to provide feedback.

Overall, I am happy with my new home and appreciate the quality of the finished product. I especially want to recognize Todd (Superintendent), Neal **, and Alexandra ** for providing exceptional customer service throughout the process. They consistently demonstrated professionalism, responsiveness, attention to detail, and a genuine commitment to customer satisfaction. They went above and beyond to answer my questions, address concerns, and ensure issues were resolved from start to finish. Their dedication and willingness to help made a significant positive impact on my overall experience, and they are a tremendous asset to KB Home.

We purchased the KB 1675 plan in December 2024. KB worked hard to get us moved into this new build (they say it was a record for the company - 18 days). After living here for about 18 months, here are some reviews about the home.

From Brandon to Kelli to everyone in between we couldn't have asked for a better team to make our dream house a reality!

Th experience was great. KB Home helped to ease all of the stresses that comes with the home buying process. Thank you.

Excellent customer service! They made the impossible happen for me. I couldn't ask for a better home as a first time home buyer.

My experience was much less intimidating than I had believed it would be due to the hard work of the individuals involved with our home buying process. I'm happy with our home and the quality of it.

Appreciate the customizable options. The neighborhood being similar but not cookie cutter is appreciated as well. The KB Home team was great all the way around.

Everyone was very helpful, they were never rude nor did it feel like I was annoying them. Everyone was happy to answer questions or point me in the right direction.

Overall the house is great! Just a lot of issues with the loan process as first time home buyers. Also, various electrical fixes (constant running bathroom fan, wrong EV charger installed, and forgot to install the breaker switch for the EV charger), construction (clogged pipes with dirt and rocks that delayed getting internet installed for 3 weeks), and had trails of ants crawling throughout the house on the day we got our keys. Kyle ** has been working to get these problems resolved slowly.

Our experience has been nothing but great. We had the best team to help us out and we could not thank everyone enough. KB Home has gone above and beyond to help us with each step in the home buying process.

Overall, I had a great experience with KB home. Everyone was helpful, friendly, and professional throughout the process. I'm very happy with my new home and overall experience.

Over all my experience has been great! The process was smooth. Great customer service and good communication. We loved seeing it all come together. Now that we are moved in there were small details I would like to get fixed. We love the neighborhood and area. We love our home and are happy we chose KB home as our first home. It was possible thanks to all the help we got. We definitely would recommend KB home.

My family and I really loved being welcomed into the KB Home family. Everyone truly catered to us and our needs and we are so thankful for the amazing staff. Dawn, Kelly, Shelby, Annmarie and others were really an Allstar team and will definitely be recommending them to friends and family.

We had an amazing experience working with Leo and Bibiana! Bibiana made the property purchase smooth, clear, and stress-free from day one and was always there through the process to help. Leo was an incredible superintendent always in contact with my realtor for any needs or questions and frequently followed up to make sure everything was okay with the property, We couldn't be happier with our new property and highly recommend them both.

KB Home Checked all the boxes for us. The whole team we've dealt with throughout the build process was absolutely wonderful. Communication was easy and constant during build and close, and post-build as well. They had several floorplans to choose from, and one we absolutely fell in love with. The build process was fast, was very well done, and any issues that were found were promptly and easily taken care of. Over all, the whole KB Homes Team always made us feel important and valued. I have absolutely nothing bad to say about our entire experience. Thank you KB Home for making this easy and awesome!

My overall experience was just incredible. This is our first time buying a home and it was so much more comfortable than we expected. Buying a home is a scary process! Thank goodness for all the incredible humans (Ed, Steve, and Brooke) who made this process amazing and safe!

Absolute professionalism, took time to walk me through the entire process and closed on my house on-time.

Buying a home with KB, outside of issues with KBHS home loans what a positive experience and I would recommend it to others.

I appreciate everyone I worked with at KB. Everyone was very professional and more importantly felt like family. They definitely made buying a house much more easier than I thought.

The people that I worked with directly made all the difference. Ken and Rachel really brought a different atmosphere to home buying. I wasn’t just a paycheck. I was a family getting into a home! Very grateful for them.

Our overall experience with KB Home was great. We are very happy with our new home and excited to have a place we can call our own.

Choosing KB to build my home, and the experience was nothing short of exceptional. My superintendent kept me informed every step of the way and the communication was a 10/10. My dream home design became a reality with KB Home and I'm forever grateful.

We looked at Floorplans out of the excitement of our daughter and son in law who were building in another community and knew we were beginning to look for a new home. We did not have intentions of building a brand new home. But the value for the price of a brand new home versus buying on the market an older home was not even comparable. We asked lots of questions, prayed a lot and went for it. KB homes has been a pleasant experience. The process was easy, in fact it was so easy I kept wondering when something terrible would happen. But that moment never came. They delivered what we wanted ON TIME! We sold our previous home and were running on the timeline we had from KB and I was so nervous. But they came through, and that was the smoothest transition. Please do what you can to keep your employees Greg, Parker, and Hayden out at Cherry Grove in Nampa, Idaho. They are all a great and valuable asset to your company.

Our overall experience with KB Home has been excellent with everyone providing outstanding communication, support, and professionalism, especially while we were 1,200 miles away.

I think this being my first home buying experience I didn’t know what to expect but it was fairly easy with KB from start to finish. Overall I had a pleasant experience.

As a first time home buyer the overall experience was good, just some minor details that needs to be worked on.

Excellent experience and really grateful for an East Las Vegas new build! We love our home, the staff we worked with and the final product. Thank you for helping us with our new home for our growing family.

The overall experience was a lot easier than expected after all the stories you hear about buying a home. Going through KB was a great choice.

The process was very smooth and streamlined the entire way. The partnership between KB Home and the KBHS Home Loans team definitely took out a lot of the stress of dealing with several companies since they communicated so well internally. The construction process was also great with a lot of good communication and thorough explanations along the way. Even a month after moving in, the construction superintendent still stops by to make sure everything is okay with the home. It has been an overall great experience to work with all of the KB team members.

Overall, purchasing our new home with KB Home was an exciting and rewarding experience. While we encountered a few challenges along the way, we appreciated the effort made to address our concerns and help us move forward. Most importantly, people like Tisha **, Linda **, and Efren ** made the experience feel personal and showed that they genuinely cared about our family and this important milestone. Their support throughout the process made a lasting impression on us. We are very happy with our new home in the Ladera community, grateful for everyone who helped us get to closing day, and excited to create many wonderful memories in our new home.

Right now, I believe the price-to-quality ratio is the best on the market, and the customer service team is excellent.

From the very first day of deciding to have KB build our home until final presentation, their professionalism and expeditious delivery was a solid grand slam. They hit our home out of the park for sure! Highly pleased with the entire process.

So far everything has been good. Just a few things like the thermostat should be by the master bedroom instead of upstairs.

Our overall experience with KB Home has been exceptional from start to finish. The entire team has been professional, responsive, and genuinely committed to making the homebuying and building process as seamless as possible, and we couldn’t be happier with our new home.

Tiring, annoying, frustrating, madness, but you need to voice out what you want. Overall it was an experience to build a home.

Moving into our KB Home made us even more excited about our decision. Seeing our vision come to life and feeling the quality, comfort, and personal touches every day reminded us how valuable our home is and even went beyond what we expected. Being able to personalize it and having support from KB Team along the way made the whole process worth it. The team was responsive, professional, and really committed to making our vision come true, which gave us confidence every step of the way.

This being our second purchase of a new home through KB Home, we are even more satisfied this time than we were on our purchase back in 2002. Everything about the process has been improved upon: from sales to loans to construction to customer service. The attention to customer satisfaction is obvious. We look forward to retirement in our new ‘forever’ home in the lovely Vintage Oak community at Gateway in Lodi.