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KitchenAid Mixers

Denise of Bay Harbor, MI November 20, 2009

I too use my Kitchen Aid Stand Mixer (4.5 qt. Ultra Power) infrequently and was shocked to see a significant oil leak today while making a cake. I googled the problem and was shocked to see how many people reported the same issue. Why doesn't the instruction manual explain this? I called Kitchen Aid and the rep said to run the mixer on speed 10 for 2 minutes.

Katherine of Canby, RI November 12, 2009

Well, I add my name to the list of sour puckered faces from my lemony KitchenAid Artisan mixer bought in 2004! I used it a grand total of 3 times in a little over a year before it stripped the cheap plastic gear. I'm calling it my 300 lesson in self-serve small appliance repair. Luckily the internet is full of complaints and how-to's for this money sucker. I bought at the same time the expensive blender, which in a couple of years had a disintegrated rubber coupler (also a common problem) and a toaster, which I sent back to Kitchenaid and received a replacement in the warranty period. So, definitely I'm batting 1000 with poor quality. I'll never buy this brand again.

Linda of Weyers Cave, VA November 6, 2009

I bought my Kitchen aid stand mixer (6oo professional series) back in November 2003. I always knew mine was probably the one made with the plastic gears. So when using I always was very gentle...as this was not cheap! Today it finally died. It had always made a funny sound, now I have click click click... no movement of the mixer with a loud noise.

I must travel 120 miles to get it fixed...the holidays are upon us...money is tight. Of course the kitchen aid people no nothing of which you speak...but will give you a name and number of "fix it up place"! Just more money down a rat hole....

wilson of Deerfield Beach , FL November 3, 2009

I bought this kitchen aid mixer about 4 years ago used it a couple times before put it away for about 3 years I do not bake too much do not know that much anyways.but I notice the first time I used it it did leaked right by the tools push up pin and I clean it thought it was nothing them... BUT NOW!!I started to used it on 11-01-09 and is just leaking like crazy.what a crap this machine is

Marc of Palm Desert, CA October 7, 2009

This is another complaint about a Kitchenaid Standmixer, model K45SS. It leaks oil, out of the 1 year warranty period. Called the company. Got the standard line: Mixer must be run 2-3 minutes a week to avoid leaks. Nothing appears in writing about it in their manual. Oil leaks into food are dangerous. Please report these to the Consumer Products Safety Commission. After calling their service center a second time, after seeing all the complaints on this board, I informed them of my report to the CSSC. They said they would send a "return repair kit". I could send it in for repairs and if it was determined to be "defective" they would pay for the repair. The representative would not state that this is, in fact a "defect" and that I would be charged to have it inspected and repaired if it was not. Cost, anywhere from 50 to 150. I would be charged to ship it back if it wasn't defective and I decide not to have it repaired.

Cookie of Maple Grove, MN October 6, 2009

I rarely bake. But on a whim, I bought a kitchen aid mixer as a birthday present. I used it three or four times to make cookies over a period of years. The fourth time I used it I realized it was leaking oil from the bottom. Of course the warranty was over. I couldn't find anyone to fix it. it sat for another year until I came across a local person who could fix it.

The same night I found this website. After I finished reading the reviews here, I realize what lemons these are. What a bunch of hype they are. I'll stick with the handheld Sunbeam beaters my mother-in-law bought in the 60's. They still work fine and she baked often. I regret I donated her mixer, it worked fine. I fell for the hype and the design. A class action suit sounds good.

Margaret of Rayne, LA October 2, 2009

I was searching the web to see if others had the same problem with their KitchenAid Mixer and me---- UNBELIEVABLE! I found this sight and cannot believe that we are all having the same problems! I have the mixer with the bowl lift---and the motor is making a loud cracking sound and the speed does not EVER (and has never) gone on LOW....it goes from Med to HIGH ... very few "in between speeds"! I noticed on a particular (and famous) TV cooking show, this particular well-known chef USED to use KitchenAid mixers only. Then a while back he mentioned how many of these mixers he has gone through???? If they are so good, NO ONE should be going through mega mixers!

I paid a fortune for mine and have no clue who can fix it??? I GUARANTEE that I will NEVER buy the KitchenAid Mixer again! In fact, that chef has changed and is now using another brand! I think I will write to his web page and ask what he thinks of his new brand! If you are reading this, DO YOUR RESEARCH and READ THE REVIEWS! Don't waste your money------ when that many people have the EXACT same problems on an item, I agree with the other person who compained: IT IS TIME FOR A CLASS ACTION LAW SUIT AGAINST KITCHENAID! I will need another dishwasher soon and I won't get another KitchenAid again! They are VERY expensive and are not good about repairs and pricing of repairs!

Caterina of Toronto, ON September 28, 2009

Two instances now with Whirlpool/ Kitchen Aid: (i) 4 year old Whirlpool refrigerator leaked water onto top shelf - very noisy - booked service call with Whirlpool - technician never showed up - called local appliance repair service who fixed the problem, albeit temporarily, however, problem returned.

(2) purchased Kitchen Aid Accolade 400 stand mixer. Eager to test this out on cookie dough, assembled, plugged in and turned the speed knob - no action - I had just purchased a 300 mixer with a dead motor. Feel had and ripped off regarding the stand mixer - these are expensive items and to have to pack up a heavy stand mixer and ship back is very trying.

Holly of Davie, FL September 3, 2009

I have had a Kitchenaid "Classic" stand mixer, model K45SS WH, Serial # 3494821 and despite the slower numbered speeds, seems it can only start on speed 3 which throws the food all over the counter. Also, most importantly, it oozes greasy smelly oil from where the beaters are attached and goes into the food. If you are making anything white, it will be completely speckled with gray/green flecks of oil.

Ann of Alexandria, VA July 30, 2009

Approximately 5 years ago I purchased a KitchenAid bowl lift stand mixer, model KP26M1XPM. I already owned a KitchenAid mixer but it was over 30 years old and while it performed perfectly it did not look good in my renovated kitchen. I gave the old one to my daughter and it is still working while mine has burned out the motor twice. I took it to be repaired about 8 months ago because it was making a terrible noise. The repair shop, Appliance Fix It, said the plastic motor parts were bad and replaced the parts, unfortunately with more plastic since that was what was required. Less than 3 months later, the noise returned and I went back to Appliance Fix It. It was once again repaired, this time it was still under the shop warranty and there was no cost to me. It continues to make a terrible noise and I will eventually buy a new one.

I contacted KitchenAid several times by email and phone and they said there were no problems. However, I notice all their ads indicate all metal components now which is the way my old model was built. It here were no problems why did they ditch the plastic and return to metal parts? I asked for a voucher toward a new one and it was denied.

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