LG Dryers Reviews

Worst service experience I’ve ever had. Purchased a new dryer from Lowe’s model LG – DLG6101W. Two weeks after purchasing started making a loud ratcheting noise that has progressed to get worse. Over three weeks. Customer service has put me through multiple testing procedures refusing to send out a technician. Only after returning back to Lowe’s, was I able to get a technician to come out and make a repair. They have been to my home four times between April and May. Replacing multiple parts on a brand new dryer.

Burning inside after two or three, no return or exchange.

We purchased our LG electric dryer from Lowe’s. My clothes ALWAYS come out very wrinkled. I will never purchase this model/brand again. We purchased as a pair and the washer works fine. I will never purchase another LG appliance again.😡

Purchase an LG washer and dryer pair from Lowe’s. Within one month, Water was coming out from underneath the washer and a tech was set to repair it. Two months later, or three months after purchase the dryer went out. It went out again at the 11 month point (motor) and since I bought it with a specific credit card, I got an extra year of warranty included. In that next year, nine service visits, correct, that was nine service visits took place to repair all the failures. We were done and went back to Lowe’s who worked with us with a large discount to purchase another LG dryer for they told us this was an anomaly and LG was a good dryer brand. Now, we’ve had the dryer a year and it’s down again.

LG washer/dryer combo. Purchased this in 2024. I was told towel and sheets would take long dry time but for the compact of condo living I opted for this and being one person I felt it would be ok. Towels meaning 1 bath, few hand towels and washcloth takes without exaggeration almost 7 hours to dry. And then I put in three workout shirts and one pair of pajamas and they were dried and it kept updating the time. I’ve had more troubles with this I’ve had within the Warranty problems and now I’ve had Best Buy come out with the extended warranty. This will be my third time this week. The other thing with dishwasher and dryer is that you cannot get to clean out the entire trap without taking the whole thing apart which means you have to pay somebody to come and do that. So I hope it’s helpful for someone else. I would not recommend this item.

Let's just say I would not recommend or purchase these LG products Washer WT8405CW and Dryer DLE8400WE. Assuming a man designed these that does not do laundry on a regular basis. The biggest issue is preset settings that are not functional. If you are looking for Washer/Dryer set that you can manually adjust to your preferred setting these are not the units you want. There is no flexibility on water level. It's either preset with minimal water that in some cases does not even cover your clothes or Deep Wash which is an excessive amount of water that is not always necessary for medium loads.

Just bought a dryer a couple days ago from Home Depot. It's an LG gas dryer, took about 2 1/2 - three hours to dry a load of laundry, called within the 48-hour window, wanted to refund so we can purchase a different one from Home Depot. They said they would not exchange it out or would they consider a refund? This is the worst appliance company I've ever dealt with. They are absolutely terrible. We filed a complaint with the near state Attorney General's office as well as the Better Business Bureau. I wouldn't recommend this company to my worst enemy, or customer service skills are terrible! I will be sharing my poor experience on Facebook, TikTok, and Instagram. If you look at the other people's reviews, they all fall in line. This company is terrible! I would give it negative stars if it would allow me to!!

I have LG dryer model DLEX4000B and I just want everyone to know that it sucks. To dry my bed sheets I have to turn it on at least 4 times constantly having to mess with the setting because it just pretends to be done when the stuff inside are still very wet. It does not dry jeans either. I should have kept my dryer from 2005 because it wired better than this one ever will.

So disappointed with the LG dryer we purchased several months ago. We’ve tried to get LG to come and look at it to no avail. They keep saying it’s plugged in the vent outside. It isn’t. We had Stanley Steemer come out and clean out the vent. A couple of months later, our HOA had all the vents cleaned out. The dryer will work for a month and then starts giving a signal indicating the flow vent is clogged. We are tired of not being listened to by LG and their unwillingness to do anything about it. We are heading back to RC Willey to purchase a new dryer, one that is not LG. And are very excited to have RC Willey haul off this piece of junk and do with it what they will as long as we don’t have to keep dealing with it.

We bought an LG gas dryer and it is the worst ever! I have read the book several times, using different settings and my laundry is never dry when the bell sounds. A real pain to deal with damp clothes. Would never recommend this product.

NO CUSTOMER SERVICE. They sent us a lemon--circuit board didn't work, so they replaced it. Still didn't work. They suggested the WE check our electric. We did--no problem. We asked that they replace it, and they said they needed to have it serviced THREE TIMES before they would consider that, and then never sent another person out. We have called, texted, live chatted...and nothing. We have been without a dryer for FIVE WEEKS. If you choose them, you are rolling the dice.

I would love to give this dryer a negative star but since you can’t I’ll give it a 1. Worst dryer I have ever owned, cuts off constantly with the flow sensor warning. I have had my lint hose checked professionally twice and it is not clogged. LG does nothing to fix it, just tells me it must be clogged. When I dry my towels it takes literally the entire day, it consistently stops and I have to restart. Worst dryer I have ever had, I do not recommend.

The LG thin Q ventless dryer is the worst piece of machinery that probably has ever been made. I spent like 800 or $900 not even three years ago and it literally dries nothing. In fact I will wash the clothes on extra spin so they’re barely damp and I might put three pairs of workout pants (stretch pants) and maybe two tank tops and It was is going in the machine for six hours straight and the clothes literally are wetter than they were when I put them in. The company is useless and doesn’t do any troubleshooting unless you pay for it which is interesting that you have a machine that literally doesn’t do what you pay paid for it to do and then they want you to pay to fix it. Do not, do not, do not, do not buy this machine. It is a piece of garbage.

Model DLGX7801WE stopped working after only 3.5 years. They wanted to charge a FIXED fee to inspect and to cover any parts, which was a third the cost of the dryer. Going with a local repair service to fix.

Life is Not Good .. I bought a new dryer LG ThinQ last year. And now I have to replace the sensors. If that doesn’t work I have to replace the main panel. I called customer service and they said they could make an appointment for service but I would have to pay ..

We bought a LG dryer model DLE6100W at Lowe's. We have talked to customer service, I know it is not their fault. It does not dry the clothes. We use the MANUAL DRY/HIGH TEMP, set for one hour and 10 minutes later it turns off. So we have to baby sit it until our clothes are dry. LG, please take ownership and help us fix the problem. For FREE!!

DLEX7700WE, Would not buy again, would NOT recommend. Will not dry, constantly switches off before dry and running manually trips. D90 air flow error. Have had the vents professionally cleaned all to no avail. Stick with a Whirlpool or some other brand. LG "Lucky Goldstar" continues to fail even basic expectations on pretty much every product.

On June 13, 2025, I was promised by LG Electronics that they would provide a specific part for self-repair on my LG dryer. I was required to sign a legal document agreeing to their terms in order to receive this part. Since that date, no part has been sent, and LG has repeatedly failed to follow through on their commitment.

This is the 2nd time I needed to buy control boards. The first one was my washing machine like 5 yrs ago after three years old. The second is now my clothes dryer. Just after the two years and the warranty period ended last month. LG would not budge on me needing to pay $300.00 for a service tech. So I purchased various items before ordering the main control board myself for $297.00 and voila it started working again. Diagnosed on dryer said TE. Which is the temperature sensor but lo and behold it was the main control. The most expensive item to buy. If the diagnosis would have told me that from the beginning it would have saved me a lot of time and money getting the right part first hand. I will not be buying LG anything anymore and don’t recommend.

I have to agree with all the other reviews, DO NOT BUY UNLESS YOU JUST HAVE MONEY TO THROW AWAY. One year will go by so fast and if you don't renew your warranty, you will find yourself paying out the yingyang. Don't know why I didn't buy my old faithful WHIRLPOOL. Anyways, I purchased the DLHC55028 January 14, 2025. The first dryer I received the door was broken, and I was sent out a new dryer. Weeks after I received it, the new dryer door will not stay closed. I thought someone was opening it up and rummaging through it. Now when I come back to check on the dryer, the door is open after close it multiple times, and my damp clothes are hanging out of the dryer on the floor.