LG Washing Machines Reviews

LG signature washer 5.8. Purchased the set and the originals were delivered May 17, 2026. The dryer has been great however the washer is a nightmare built with cheap plastic parts. The ezDispense you push in to get in and out when filling the laundry detergent and softener. Washer number 1 - the EZ lock mechanism was broke when arrived. Called up Lowe’s and they set up a swop out for May 19, 2026. Washer number 2 - it arrives and works until today! Once again the lock mechanism is not working.

Just bought a LG top loader thin q. Heard LG was GREAT!!. It has no delicate cycle, gentle cycle!!. To get it, you have to download the app, pair the machine, get the qr code, etc, etc. Really?? It sucks!!! First and last LG product. I'll stick and should've stuck with reliable Whirlpool. That's all I've had for 40 yrs. All my appliances have been Whirlpool. This is what I get for being an idiot listening to idiots!

I had a front load LG washer which worked great. After moving to a new home, we bought a top load LG Model WT8400CW. Huge mistake. My clothes do not come out clean, whites come out dingy, dark colors come out with bleached spots (I never used bleach in this machine), clothes come out without being fully wet (even using the Deep Wash setting), clothes come out tangled and twisted. DO NOT BUY this machine. It is complete waste of a lot of money. Also, just an annoyance - the tops of both the washer and dryer are angled downward so things slide off onto the floor.

The LG inverter direct drive washing machine is the most worthless appliance I have ever encountered! If you want clean clothes... wash 2 maybe 3 items at a time. It will absolutely NOT get a blanket clean. Put a folded shirt in and let it go thru all cycles (wash, rinse, spin, etc...). I guarantee you the shirt will come out still folded! I've had to wash loads 3 and 4 times to get things half way clean. Watersaver.... hahahaha. What a waste of good money.

I purchased LG front load washer/dryer from Best Buy in October 2023. January of 2026, conveniently right after the warranty ran out, the washer stopped singing its alerts and the dryer quit working altogether. Worst product ever!! No customer service, nowhere you can call and get a human, only AI. I will NEVER buy anything made by an Asian. NEVER!!! American made only!!! I don't need a washer/dryer that sings and I can operate from my home. JUST WASH AND DRY MY CLOTHES!!!!

I bought an LG washer and dryer in 2023. They are awful. The washing machine often does not even wet some of the clothing because there is so little water. If I use bleach in one wash, the next wash has bleach spots and streaks where some bleach apparently was left over and obviously went into the next wash. So after using bleach I have to run rags or nothing in a wash cycle to get rid of the bleach without ruining more clothes. The dryer controls are annoying because if I change one thing, say, the spin level, it will automatically change the temperature of the wash water, so LooK Out for it changing things you didn't want changed.

I've only had my LG top loader six months and it is the worst purchase I've ever made. The clothes often have a residue, presumably from soapsuds, since I don't use a powder detergent. They are usually twisted and tangled together and always so wrinkled, I've had to go back to ironing, even though I take them out the second the spin cycle is done. I tried to get advice online, but I refuse to be charged $5.00 to "talk" to someone online. Terrible service.

I bought an LG top loader washing machine 5 years ago and it is the worst machine I have ever had in 35 years of being married. This LG machine barely removes stains even with a spray and soaking. The whites don’t come out white. I spray every single sock till it is soaked in Shout before it goes in and even then they still don’t come out clean. The agitation sucks, it barely moves the clothes around. You don’t even hear the swooshing noise of the water. So you know the clothes aren’t moving enough to get cleaned. Every time I have tried to put in a load of towels they never spin at a good enough speed to get out all the water out. They are so laden with water I can barely lift them out of the machine.

Their customer service dept does not know how their machines work. Told this by a repairman they use. They will not refund $175 for vent cleaning which THEIR customer service told me to do in order to proceed. When I asked repairman why couldn't customer service just say what was possibly wrong he said "because they do not know how their machines work." Now because it was not a defect they will not refund my money for vent cleaning that they told me I had to do under warranty rules.

Don’t buy directly from LG!! This is an experienced customer who suffered greatly by LG’s delivery outsource. Waited all day into the evening and I still have not heard anything from the delivery company!!!! Buy elsewhere not on LG website. Customer service is disgusting!! Save yourself immense frustration!! Wished I never bought from this company!!