Complain about a product or service

LG Washing Machines

LG • Appliances • Dehumidifiers • Microwaves • Ranges • Refrigerators • Washing Machine • Dryers --- • Cell Phones • Home Electronics

Gretchen of Bradford, MA November 18, 2008

Gretchen of Bradford MA (11/18/08)
I bought an LG Washing machine over a year ago, have called with too many complaints!! All my laundry smells and i cant get the smell out of things. I want my money back for what i spent on this piece of garbage so i can go and find a washer that will not make us sick and the smell will go away!!

Suzanne of Nanaimo, OTHER November 17, 2008

Suzanne of Nanaimo OTHER (11/17/08)
I also have a LG Tromm front loader. I hate it. It stinks and makes my clothes stink. My laundry room smells terrible. NOthing fixes it. I have spoken to LG numerous times and tried all their to suggestions to no avail. I will never by an LG anything ever again!

Nilesh of Pune, IN November 17, 2008

Nilesh of Pune IN (11/17/08)
My Washing machine having some technical problem in its inbuilt part, one month before it was not start, that same day we was put a complaint at supplier, he also noted the same and forward to company. We done Lot of reminder to LG represntative, after sevral reminders one day he visited to my house, and he found a problem in machine's inbuilt part, after his visit nobady has comes returned to me upto this date, he visited to my house 20 days before. But after that he never meet on his cell upto date. Please tell me how can solve this problem.

Bobbi of Warrington, PA November 17, 2008

Bobbi of Warrington PA (11/17/08)
We purchased a LG Front Loader washer model WM2077CW. Since we purchased it 2.5 years ago our clothes have continuously smelled. Our towels smell fowl and so do our cloths. There is constant mold caked inside the rubber front. After cleaning multiple times with bleach, nothing has worked. It is killing my family with the mold. We paid a fortune for this product along with the matching dryer. Is there a recall with this item? What can we do?

Damage to all our cloths, multiple trips to the doctor for allergies. Skin Rash

John of Bradenton, HI November 17, 2008

John of Bradenton HI (11/17/08)
The control board on an LG clothes washing machine was damaged by a power surge. The model was a WD 1243FHB manufactured in 2000. I contacted the local LG designated repair person after consulting the LG web site. The technician identified the problem. Called LG while at my home. The company said that they no longer manufactured that model and had no replacement parts. The service man departed leaving a washer full of clothes and the machine all apart. I tried to contacting LG again myself and they gave me a case number C08110560252.

I then attempted to see if there was anything that LG could do. However I am the second owner of the machine (3 Years) and the store whereit was purchased is now out of business. Since I could not obtain the original sales receipt they could do nothing for me.

I took the control board to an electronics technician who is also an LG service agent. He was unable to get any service manual or schematic for the machine but did locate the parts on the board that were defective. But can not determine the needed values of the transformer that is damaged. LG simply does not have any information on an 8 year old product. They can not even tell me how to open the door to retrieve the clothes trapped inside.

I was told they supply parts for only 7 years and there was nothing more they could do for me. I have now spent nearly 200 dollars and hours of frustration going no where with a very indifferent company.

I have a reasonably recent unrepairable washing machine in which the company shows no interest in being of assistance.

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