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Maytag Refrigerators |
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Shandra of Simpsonvillle, SC September 24, 2009 I purchased a Maytag side by side refrigerator approximately 5 years ago. I received a recall letter, contacted Maytag to repair/replace whatever needed to be repaired. A & E came out to correct recall problem. We went on vacation for a week, and came home to spoiled food. The refrigerator and freezer had stopped cooling. We called Maytag again.An appointment was made for A & E to come out on a Wednesday between 8 a.m. and 5 p.m. My husband and I both work, and asked if they could call my cell phone when they are on their way out, and my husband could leave work and meet them at the house. I never received a call on Wednesday, but when I came home from work at 5:30, there was a note on the door from A & E that they had come out, but no one was home. In the meantime, we have had to throw out all food from the fridge and freezer, and are not trying to use a cooler for limited items that we have to have. When my husband called A & E, they informed him that they indeed called prior to coming out, and they gave my husband a telephone number that was called, but was NOT my telephone number. My husband then called Maytag to complain, and they sent out a repairman several days later. The repairman just unplugged the refrigerator and told my husband to plug it back in around 10 p.m. We did that, and it worked for 2 weeks, and is now back to not cooling again. It seems that if there is a remedy to the "not cooling" problem then the Maytag repairman would FIX it instead of just unplugging it for hours. Maytag needs to step up and replace these "NO GOOD" refrigerators. Maytag is not taking into account that people load their refrigerators and freezers only to lose all that food. When the repairman fixed our refrigerator replaced everything that had spoiled, but now that food has spoiled. Food is not free! Eating out every day is expensive for a family of four. Even if I cook, I usually refrigerate any leftover food and my husband and I have it for lunch the next day. Now, if there is leftover food, I just throw it away, which would have the same outcome if I put it in a non-cooling refrigerator. Sherry of Las Cruces, NM September 23, 2009 We bought a Maytag MFD2561HEB in Feb, 2006 and on April 28,2006, the icemaker stopped working. It never has worked right, the company that sold it to us is closed. The frig latest ailment is no cooling or freezing, usually starting the Friday night before a 3 day holiday or whenever the outside temp is 100, which in S. New Mexico is often. Before it stops cooling, it makes a buzzing sound, and the repairman says he can't fix it unless he hears the sound personally, but the buzzing stops before he arrives. THIS MAYTAG IS A PIECE OF JUNK! jessica of chicago, IL September 22, 2009 i brought a maytag refrigerator five yrs. ago and it's not until now that it has given me a really big problem the compressor went outso now i am very upset becauce it has taken more than 2 weeks to fix it what am i going to do in the mean time i have 3 children and it cost money to go out and eat as well as by a bag or two of groceries every day not to mention losing about two hundred dollars worth of food that spoiled in the frig. Sharon of Palm Bay, FL September 21, 2009 I bought a Maytag fridge 4 years ago and have had trouble with with after the first year. At that time I was told it was the seal and I waited 3 weeks for a new one. Three weeks ago it stopped working and the repairman checked it out and said it was the electronics that it got confused when the power went off and on and the fact that I unplugged it for awhile fixed the problem. It went down again last week and now I find that it is the compressor. Which has to be ordered from the factory. Another seven to ten days. Sharon of HollySprings, NC September 21, 2009 We have had recent problems also with our Maytag side-by-side. It is just 4 years old. We have had a service person come in three times now to fix the problem of the refigerator side not staying cold. There is build up of ice on the freezer side. We get the refigerator to cool for a couple of days and then it stops cooling again. The fan stops due to the build up of ice. Emory of Sikeston, MO September 17, 2009 We had bought a fridge from Kingsway furniture in 2004. They have been very nice and helpful each time we called about our fridge needing repair. However,we have called them 4 times. Seems like thats almost once a year,for a company that braggs about not needing a repairman. As far as recalls,if there was one on our fridge we did not get one. When I went on line to read the complaints about bottom freezer refridgerators I noticed we were not the only ones having problems. We had to call Kingsway furniture{in Sikeston} to have their repairman to work on it back a month after we had bought it. We should have told them to keep it then. Because there is always a problem with the small motor in the back. I don't think it is fair that they{MAYTAG}claim you don't need a repairman,we have 4 different times. It's just not fair. We are waiting on a part to be ordered as I am typing. What a nice surprise to come home from a vacation and have a fridge full of spoiled food. Thanks very,very much MAYTAG. Mike of Ladson, SC September 16, 2009 The levelers on the refrigerator have never worked properly, the doors are not flush and have never been. As I was moving the refrigerator it tore the New Vinyl flooring just installed because it will not level. The faulty floor lever devices have been replaced in the past and will not stay up. Now a 600.00 vinyl floor is damaged because of this faulty design. Viktoria of Gaithersburg, MD September 8, 2009 I purchased a Maytag double door refrigerator; of course, after buying into the advertisement that I wouldn't experience any problems with the functionality of the product. Wrong! The refrigerator has never worked properly for more than 2 months. I have also purchased the extended warranty contract and had at least 3 diferrent technicians come out to service it. All to no avail. I can't afford to replace the refrigerator right now and have lost loads of food in it by trying to make the refrigerator work. I've used the hair dryer like someone else suggested. That does not work either. And lastly, of course, Maytag says that my refrigerator is not included in the recall. Maytag should be held accountable! Lost countless amounts of food and my child became sick while eating food that was no longer good due to the improperly working refrigerator. James of Tacoma, WA September 8, 2009 I bought three appliances from Home Depot about three years ago in the first 6 months the heating element on the stove went out,3 month's later the dish washer circuit board went dead they were both replace because of warranty however my refrigerator is now freezing up and no cooling in the fresh food department, what's sad about this is when we bought these items we were going off the maytag name now I know it's garbage. Karen of Schaghticoke, NY August 30, 2009 From reading the consumer complaints I can see I am one of SEVERAL people that have Maytag refrigerators that have very serious problems in cooling and the freezer icing up. When the service man came to replace the recalled part and I asked him about the freezer icing up and refig. not cooling, I was told it was a design flaw in the drain system and there was nothing that could be done about it. So this tells me that Maytag has been aware of the problem and apparently has done nothing to correct the problem in ANY of the refrigerators they sell. CONSUMERS ARE BEING TAKEN ADVANTAGE OF AND MAYTAG SHOULD BE HELD ACCOUNTABLE As I am typing this the temp. in my refrigerator is over 50 degrees. Report Your Experience
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