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Maytag Refrigerators

Maytag Appliances • Air conditioners • Dishwashers • Microwaves • Ranges • Refrigerators • Washers/dryers --- News • Maytag Announces Massive Recall of Fire-Prone Refrigerators • Millions of Maytag, Jenn-Air Dishwashers Recalled • Whirlpool-Maytag Merger Gets Final OK • Maytag Shareholders Approve Merger With Whirlpool • Whirlpool Wins Maytag Bidding • Whirlpool Bids $1.3 Billion For Maytag • Maytag Sold to Investor Group • Maytag Settles Neptune Washer Lawsuit

Kimberly of Wrightsville PA (05/03/06)
Purchased Maytag plus side by side refrigerator in August 2001. It was pruchased t a local Sears Store. So far the freezer has built up huge amounts of ice and needed to be repaired. The door will not shut properly and needs frequent adjustments of the hinges. Now, my refrigerator is not cooling and while waiting on the part to fix this problem my freezer stopped cooling. I now have the repairmen coming out again to diagnose the problem. The quote to fix the refrigerator side was 285.00, I can just imagine what it will be now.

My mother and Uncle also own the same model. My Uncle has had the exact same problem with his freezer and my mother recently replaced the computer panel. I phoned Maytag after reading several complaints on this website. They deny showing any complaints, as a matter of fact the girl stated I have never had a complaint of this kind on this model. I told her that for the price Maytag should be ashamed to put out this low standard of products. I have an Amana side by side in the basement that is over 20 years old without a problem. I will not purchase any Maytag product in the future.

Shani of Clermont, FL April 16, 2006

Shani of Clermont, FL (04/16/06)
I purchased a Maytag Plus side by side fridge in 07/2001 and consider it to be a lemon. The first year the icemaker broke and was replaced since it was still under warranty. So far this year (2006) The repairman has been out 3 times in 5 weeks for the same problem.  The fridge side stopped cooling while the freezer is fine. Also my water dispensor pad gets stuck down and causes water to run all over the floor.

On 2/24/06 the repairman replaced the defrost heater which cost me parts and labor plus spoiled food. He did not fix the water dispensor problem. On 4/7/06 he replaced the air return part.  Then again on 4/11/06 he replaced the defrost adaptive board and charged for that part .  For the 3rd time I had spoiled food to throw out.

I have an Admiral fridge that is 21+ years old and still running great in my other home. I am so disappointed in Maytag.

Sandra of Chester, SC April 12, 2006

Sandra of Chester SC (04/12/06)
I purchased a new Maytag refrigerator in November 2005. In February 2006 I noticed food spoiling in my fridge, and food getting warm in my freezer. After contacting Sears, they sent someone out to check my refrigerator. The first two visits they couldn't find anything wrong. By the fourth visit they had ordered and installed three parts (thermostat, defrost timer, and control assembly). By this time I had already lost about 300 worth of food. Since they supposedly fixed it, I have lost another 200 worth of food. I have talked to so many people trying to get this problem solved. They want to shuffle me from one person to the next, and nothing is really getting done. The last person to look at my refrigerator went back to Sears and said that they could not find a problem, the next day I get a call from someone at Sears telling me there was nothing wrong with my appliance, and there was nothing they could do. I have a 1 year manufacturers warranty on the product and also purchased (at their request) an additional 2 year Protection agreement, and they still do not want to make things right.

Judy of Cincinnati, OH February 2, 2006

Judy of Cincinnati OH (02/02/06)
I bought a 1500-1600 Maytag Plus side by side with water and ice through the door 6 years ago from Circuit City.

The plastic hinge cover pieces never stayed on, even though the set up men came back out to try to get them to stay on. 

The side panel of the main shelf cracked while under warranty, but the repairmen kept cancelling so we just said the hell with it.

About 2 months after that, the water through the door warranty was expired, the ice maker part that pushes the ice through the opening stripped and no longer would push ice out the opening. That also meant the end of crushed ice as well.

Since we had only finished paying for it just over a year before, we really did not have the money to invest into the repair of these "luxury items" and did without. We still could get chilled water through the door, but to stop it from flowing one had to open the other side or the water would keep flowing.

The outside door light would also mysteriously turn itself on after filling a glass with water and we would be unable to turn it off, having to wait at least one full minute before the outside door switches would mysteriously work again.

About 3 weeks ago, and a little over a year after the warranty on the compressor is up, the non-freezer side of the fridge became warm while we were gone for the day. All the food was spoiled and had to be tossed. There went about another 100 bucks. Upon a closer examination, it appeared that the upper left hand corner of the fridge (inside)was frozen. We let that thaw and it seemed that did the trick.

About a week and another 100 bucks in groceries later, I awoke to hear the sound of running water at 4:30 in the morning. The Maytag was pumping out water by the ton , through the door, and it was kind enough to even turn its little light on for us. It swamped my kitchen floor and soaked up into my kitchen cabinets. It took every towel in the house, 2 8 packs of Bounty towels and a squeegee to get all the water out the door. Most of the food in both the freezer side and the regular side was thawed and mushy.

The repairman came and put a new "Brain" in it (computer board) for the fee of 347. Imagine our surprize when nearly the same thing happens a week later. This time, it wasn't the water throught the door controlled by the mother board causing water to once again cascade all over my kiitchen, but the compresser died a sudden death, causing all the ice to melt and to just pour through the door opening, sort of like pouring a gallon or two of water on the floor.

All my calls to Maytag were met with the same company line- they think that 6 years is an "old fridge." I bought this stupid Maytag to replace a cheap Hotpoint purchased in 1971 for around 175-220 that had ONE service call in all those years.

Consumer Reports gave this refrigerator a very good rating and that it should last 7 to 12 years  - which was one of the reasons I bought it. Maytag's own customer service person told me on the phone that Consumer Reports said that appliances and said it did appear that mine did appear to fail "prematurely."

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