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Michigan Bulb Company

1950 Waldorf N. W.
Grand Rapids, MI 49550

This company has filed for bankruptcy and is in the process of liquidating. This leaves consumers like those below basically out of luck.

Greg of El Dorado Hills CA writes (10/22/01):
In January 2001, I ordered some items from a catalog Michigan Bulb sent me by mail for a total of $29.91. I enclosed a check for that amount at that time. I recognized the fact they said they would not ship the items until it was scheduled for my area. My area in California had a shipping date of 1 March to 15 April depending on the type of plants ordered.

When nothing was delivered by May and it was over 100 degrees here in California I complained by e-mail and I got a response back that a refund would be sent to me. I in fact got a refund for the full amount dated 11 June 2001, nearly 6 months after my order. This should have been the end of story, HOWEVER, Michigan Bulb put a stop payment order on the check. I suspect they did this because they later sent the plants and decided not to give me back my money.

The problem is that they sent plants by mail 6 months after they were ordered and during my 3-week vacation. When I arrived home, I found a box of very dead plants. I didn't really care then because I had received a full refund check for $29.91. I care now that they canceled the refund check.

Now how do we resolve this issue, I have no plants and no refund, in August, for an order I made in January. All I want is a full refund for $29.91. On 17 August 2001, I formally requested a full refund and Michigan Bulb has completely ignored my requests.

I feel I am being ripped off and I may not be alone. Michigan Bulb offers a "NO RISK LIFETIME GUARENTEE." "If you are not happy with any item you order from us, notify us within 30 days for a FULL REFUND, or replacement whichever you prefer."

You might say I am not happy. I do request a full refund. Any help you can apply is greatly appreciated. Obviously, this time and effort is worth way more than the $30 they owe me. It's the principle of their word not being worth the paper it is written on. If I'm being ripped off how many others are? I am a professional Engineer licensed in the State if California.

We suspect that the company stopped payment on Greg's check after filing for bankruptcy. Since the company is liquidating, there is no chance of Greg recovering his money and, since there are no customer service employees left, there's no one to respond to his entreaties.

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