Milgard

Karl of Rocklin, CA August 24, 2009

My windows fogged up due to a defect in the window. When I contacted Milgard regarding the lifetime warranty, they explained away the warranty posted on their web site as that warranty is only for newer windows. They stated that as my house is 8 years old and I'm the second owner I'm only eligible for a 5 year warranty. This will result in me spending about 300 to replace the lifetime warranty window.

Nicolas of Pv, AZ August 20, 2008

Nicolas of Paradise Valley AZ (08/20/08)
We purchased Milgard windows in June 2007. 3 windows broke within a few weeks, one is cracking now.The windows are very hard to open and in an emergency they're inoperable. We called the manufacturer, but they don't want to take responsibility, they bounced us between 5 people and in the end the verdict is- it's not our fault. The windows are defective and it is Milgards' fault.

We had to purchase new windows, pay for the windows and the installation and now we've got a new window cracking. Milgard advertises life warranty, but they are finding a lot of invalid excuses not to honor it.