Pur Water Filters Reviews

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About Pur Water Filters

Pur Water Filters develops water filtration products. The company's products include faucet-mounted, pitcher and refrigerator filters. Pur Water Filters focuses on ease of use and effective contaminant removal, offering options that enhance safety and water taste while supporting regular household use.

Pros
  • Affordable price point
  • Easy to install and use
Cons
  • Frequent leaks reported
  • Durability concerns with plastic parts

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Pur Water Filters Reviews

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    Page 1 Reviews 0 - 20
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    CoveragePriceRates

    Reviewed May 26, 2026

    The filters are supposed to last 3 months or 100 gallons of usage but they only last a third of that. I kept a log of usage until red light came on unit which means time to change filter which is every 5 weeks, not 3 months. The unit itself averages lasting around 1 year, so don't lose your receipt, it's got a 2 yr warranty. I've had them replace my pur unit 3 times. The filters use to last about 2 months or so, now 4 to 5 weeks, and the price has jumped 5 bucks a filter. Time to find a new water system.

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    Reviewed May 23, 2026

    New filter with the pull up tabs are junk!! Leaking all over the unit!! Terrible design. Water flow is diminished to the point of being disgusting!! New.

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      Staff

      Reviewed May 4, 2026

      Was very thorough in explaining my needs. The gentleman that I worked with was Arthur. Appreciated his help.

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      Punctuality & SpeedMaintenance

      Reviewed April 27, 2026

      Indicator light stopped working entirely after less than two weeks, the fill up area at the top only fills half the pitcher and the filtration is very slow. The non-functioning light is not acceptable as this is one of the main selling features of the product.

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      Customer ServiceCoverageSales & MarketingMaintenanceStaff

      Reviewed Jan. 16, 2026

      Not only can I NOT get my water filter back on my faucet without it shooting water everywhere after I replaced the filter (that only lasted less than two months, which was promised to last three months) my coupon didn’t work nor can I get ahold of customer service to help me get the filter back on my faucet properly, don’t buy!

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      Online & App

      Reviewed Jan. 10, 2026

      The filters don't always work. Sometimes the filters work just fine right out of the packaging. Other times, I'll put in a new filter and the light keeps blinking red. I've tried following the using the tips on the website such as shaking the filter, running it under water... and nothing works. It's not filtering the water.

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      Reviewed Jan. 2, 2026

      The engineer created the adapters for the faucets should be looking for another job. The adapters are too short to allow the filter assembly to fit securely in place once installed (If you can get it installed at all). This is a very common issue. It claims to work with a standard faucet, but does not.

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      Punctuality & Speed

      Reviewed Nov. 25, 2025

      My wife purchased a Pur water filter pitcher, I believe a 7 cup, and Pur Plus filters. We have no doubt that it does filter the water, but it most often take HOURS to filter a pitcher full of water. And it drips water from about half way up the filter housing. We've followed all instructions (although very few were included with the pitcher and filters), and most often have to remove the filter from the pitcher and shake the devil out of it to even get the water to run through it. Will never buy another Pur pitcher or filter, not ever.

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      Reviewed Oct. 1, 2025

      I purchased the large water tank and found it to be a good product at first. I purchased a year supply of filters and began to experience leaking from the spout at the bottom of tank, which was not all the time but would leak while at work or asleep and cause damage to my fridge and kitchen floors. This tank now leaks all the time is unusable. I'm stuck with filters I can't use as I will not buy another PUR product, ever.

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      CoverageMaintenance

      Reviewed June 14, 2025

      Taking the lid off to change filter is time-consuming and needs a lot of strength to get it back on. After twenty minutes of trying to get the lid back on, it broke in 3 pieces. I'm not happy to read other reviews where the water is not really fully filtered. I have smelled terrible smells from the filtered water - like sewage. I'm not sure I'm drinking filtered water. This jug is not good for seniors. You need an Atlas to replace the lid Only had the unit for 3 months and will search for another product.

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      Reviewed April 14, 2025

      I check my water purity with an electronic monitor, PUR filters BARELY reduce the PPM reading from tap water and only last a couple of weeks before they go back to the same as regular tap water. If you don't change them soon after, the PPM reading shoots through the roof and gets to be 5 to 10 times HIGHER than tap water. They are made in "Mexico or Thailand" according to the box, and are totally worthless. Worse than that, the readings get so high they are dangerous. You are poisoning your family if you use these things..

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      Customer ServiceMaintenance

      Reviewed April 6, 2025

      I purchased a PUR water pitcher from Amazon. I am now on my second return. The water pitchers either come with cracks or the lid is broken. I tried to talk to Amazon about the broken pitchers but customer service was not empathetic at all.

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      Customer ServiceRefunds & Payouts

      Reviewed March 31, 2025

      I just purchased a PUR brand faucet mount water filter system. None of the adapters that came with it, would fit. So I emailed their tech department. They sent me 3 more adapters. They were the very same adapters that came with filter, when I bought it. So, I emailed them again. Instead of using pics I sent of male faucet threads, with tape measure under and beside for reference and making an adapter that would fit. They told me that filter would not fit a pull down faucet. It’s NOT a pull down faucet. Then offered a PUR pitcher as alternative. I think if this were my company, I would want to design adapters for all types of threads. And not lose customers. So I will get my money back and find a better filter. Not seeing very good reviews for this filter anyway. Lesson learned.

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      Customer ServiceCoverageMaintenanceStaffCommunication

      Reviewed March 12, 2025

      I recently purchased a PUR water filter for our second home. Initially, I was optimistic about the product, but my experience took a negative turn after about six months. The filter had dropped small pieces of sandy looking debris in the pitcher so I decided we should change it, even though it was only six months old. After following all the proper installation instructions, I noticed an alarming issue. The new filter began to drop solid particles, resembling sand or ground pepper, into the reservoir, rendering the water unfit for drinking. This was to be expected with a new filter but it went on for days. I returned from a two-week trip and found the particles had fallen in a circle on the bottom of the pitcher, as shown in the photos. I have an actual video of the particles falling but that won't upload here.

      Despite repeating the installation process and allowing the filter to sit for 24 hours, the problem persisted. I reached out to PUR customer service via e-mail over a month ago, seeking assistance, but have yet to receive any response. This lack of communication and support from their customer service department is disappointing. In contrast, I decided to replace the PUR filter with a competitive product which seems to be working flawlessly right out of the box. The difference in performance and reliability was very noticeable.

      Based on my personal experience, I strongly advise against purchasing PUR products and filters. Their marketing may be appealing, but the actual product quality and customer service falls short of expectations. This will definitely be a one-star review, and I would NOT recommend PUR products to friends, family, or even enemies 😊. Hopefully, this review can help others avoid the frustrations I encountered.

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      Price

      Reviewed Dec. 10, 2024

      I have purchased 6 packs from Amazon and have had Multiple filters that instantly indicate yellow light needing replacement after install. These are too expensive for only a few out of each pack work properly.

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      Punctuality & SpeedRates

      Reviewed Dec. 6, 2024

      The last PUR pitcher filter I bought was faulty from the start. The flap closure on the outlet sticks and sprays water out the sides. There is no vent to let air in so the water spurted out until I drilled a small vent hole. The short filters do not seem to reduce anything - chlorine taste or PPM dissolved solids. The tall filters have at least a 1 in 3 failure rate out of the box - as in no water flow or so slow the pitcher is unusable from day 1. None of the hacks of shaking or back flushing make any difference. It is not a tap water quality issue as they are used in one location. Some flow water, some flow zero. Seems pretty clear this company is a shadow of its former self. Maybe a corporate buyout? Time to try someone else.

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      Maintenance

      Reviewed Nov. 22, 2024

      We have been using Pur water filters and we used to be happy with it. I used to buy them direct to Pur Manufacturer tel number. And one filter would work for a month; however, lately they stopped selling it and you can only buy them from Target or Amazon. Now those pur filter stopped working after two weeks. What’s happening Pur? So disappointed.

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      Reviewed Oct. 24, 2024

      I recently moved and the water is really hard here. I have a countertop ice maker. After 2 weeks there was heavy calcium buildup in the ice maker. I installed a pure faucet filter system. Cleaned out ice machine, ran nothing but filtered water from the pure filter in the ice maker. Needless to say, I am not impressed at all. There was same amount of calcium buildup in ice machine. My thinking is if it can't capture calcium, how is it going to capture any other hard water or anything else.

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      Rates

      Reviewed Sept. 10, 2024

      The replace filter light came on way too soon. The pitcher leaked all of the water out overnight several times. I purchased from Amazon which rated it good. It’s no good, stay away from this product. I actually purchased 2 of them. One from Amazon and the other from Walmart, both are bad.

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      Refunds & Payouts

      Reviewed June 23, 2024

      Purchased the Pur Maxion and used the included filter following all the directions. My tap water tested 240 with my Zero water TDS tester. The filtered water out of the Pur pitcher after the 3rd pitcher of water tested 212. It doesn’t filter anything. The taste was bitter and acidic so I don’t think it’s safe to drink. My tap water tastes great compared to the “filtered” water out of the Pur. I’m returning this for a refund. Don’t waste your money.

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      Pur Water Filters Company Information

      Company Name:
      Pur Water Filters
      Website:
      www.pur.com