Rheem

The vent blocked code still occurs at times. Rheem tech support will not return my phone calls. I've spent over 1400 on this water heater.

Su of Kentwood, MI December 8, 2008

Su of Kentwood MI (12/08/08)
i am a mobile home contractor.a customer called ,needed a new hot water heater,i went to my supplier,got the heater ,instaled it,it keeps going out,put two roof jacks on,still going out.a rheem tec. went out to the home,still doent work.called 1800 #.talk about rude!well my customer is still without hot h2o. i will never install a rheem product.

i have had to pay my help.my gas,my time,home owners unhappy and bad word of mouth spreads fast.RHEEM AS MADE ME LOOK BAD FOR THE LAST TIME!!!!this is not the first time BUT it is the last.i will tell evevryone i know in the mobile home bussiness.and post on the net about the inability of this company to stand behind there products

Peter of Cambridge, MA November 13, 2008

Peter of Cambridge MA (11/13/08)
I purchased and installed a 900 Rheem, gas fired hot water heater 1 1/2 years ago. Recently, the house filled with gas fumes. The utility company came immediately and traced the problem to the water heater. The baffle in the stack melted and caused carbon monoxide fumes to fill the house.

While Rheem sent a replacement baffle (did not pay for the installation of it) they refuse to respond to my concern that the problem will happen again. I suspect that this is an irresponsible company and should be avoided.

The defect in this water heater could well have caused the death of my family, had the utility company (NSTAR) not come to the house immediately and found the problem.

Jeanine of Ontario, CA May 14, 2008

Jeanine of Ontario CA (05/14/08)
Rheem water heater was installed on 02/10/06. in April 2008 my water heater destroyed a room with a leaking hose, now in May 2008 there's no hot water and no water pressure. Called the representative and he said to replace the unit and keep the labels on the unit. No further information was given.

4500 worth of damage to the house.

Teresa of Kenosha, WI February 10, 2008

Teresa of Kenosha WI (02/10/08)
I have recently found out about a now-explored class-action law suit regarding failed dip-tubes in water heaters. We had our Rheem water heater installed 12/31/98 by Flat-Rate Plumbing in Kenosha, WI. (They told me the water heater was guaranteed forever.) They charged me l000.00 - I guess because it was New Years Eve. We have almost no hot-water pressure in the bathroom and very low pressure in the other taps in the house. When I read about the class-action suit, it was WAY too late. Was I supposed to be notified by Rheem or the plumber of the lawsuit? I never was. What can I do? Also, was (is) there any physical danger to the particles in the drinking water?

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