Complain about a product or service

Royal Prestige

Free Prizes

Olga of New York, NY writes (11/27/01):
I recieved a phone call saying that I won a set of expensive spoons and then they told me they would have to come to my house and have me fill out some papers. When they came they talked me into buying some cookware so I accepted and 3 days later I called back to cancel. They told me ok. Three days after that I received a call saying the cookware was on its way and I should be home to receive it.

Royal Prestige News • Hy Cite Settles California Consumer Charges ... Again • Complaints Resolved, Company Claims • Hy Cite Settles Calif. Suit • Texas Settles with Royal Prestige In-Depth Report: A Royal Rip-Off? • Promises, Promises (Español) • Complaints Resolved? • States Take Action • Tips From the Chef Consumer Complaints • General Complaints Company Response • A Message from Hy Cite Corp. The Pitch • Bridal Fairs • Cookware "Party" • "Free Prizes" • "Free Trip" • Longtime Owners The Deal • Cancellation Provisions • Contract Language • Returns Policy • Repair Service • Unauthorized Charges

I told Joel that I canceled the order and he said, no I cant cancel -- if I don't pay for the pans they would take me to court and that I will have no credit for ten years.

They sent the pans. I still have them in a box. I will not open the box. My husband is very upset with me because we used his credit card as a cosighner and I am currently unemployed.

Luke of Knoxville TN writes (1/4/02):
Royal Prestige claimed that we won various prizes to lure us to a sales show. We attended the show and did not recieve the following prizes as promised:

• $300
• 100 free rolls of film with a new camera
• a free honeymoon.

They denied all allegations from my letters of complaint, but eventually gave us $300 in merchandise credit, after the Better Business Bureau got involved.

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