The following statement was submitted to ConsumerAffairs.com by Hy Cite Corporation:
A Message from Hy Cite Corporation/Royal Prestige
Complete customer satisfaction is our number 1 priority. Hy Cite Corporation, the owner of the "Royal Prestige" brand, sells its Royal Prestige products through authorized independent distributors. Hy Cite and our distributors are committed to serving our customers. While no business is free from customer complaints, with hundreds of thousands of customers, the number of our customer complaints is exceptionally small. In fact, our customer satisfaction level is extremely high and the response to our products in the home is overwhelmingly positive. Please visit our websites at www.royalprestige.com and www.hycite.com to learn more about our company and to review customer testimonials. They speak volumes about our products and customer commitment.
Our Products
We belive we offer the finest cookware available at any price and, with our 50-year limited warranty, they are a smart, lasting value. Even more important, our cookware is designed to complement your healthy lifestyle. It has been specifically engineered to allow you to cook in a healthy way using moderate heat and little or no water or grease, which can help your food retain valuable nutrients and reduce your fax intake. We are proud to offer our products and excited that more and more people are learning about the health benefits of "waterless greaseless" cooking.
Our Pledge
It's simple. We want all of our customers to be completely satisfied with our products and service. If you have any problems, questions or comments, here is how we can be reached. Please do not hesitate to call so that we may assist you.
Warranty, Merchandise or Delivery: Please call our Customer Service Department at 1-800-279-3373 (bilingual).
Billing or Financing: Please call our Credit Department at 1-800-280-9708 (English) or 1-800-280-9709 (Spanish).
All Other Matters: Please call our Customer Care Department at 1-877-494-2289 (bilingual).
Hy Cite Corporation
333 Holtzman Road
Madison, WI 53713-2109
-----
End of Hy Cite Corp. Statement
Report Your Experience If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
Terms of Use Your use of this site constitutes acceptance of the Terms of Use
Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.
Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.
For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.
